Super organized and clean! Service was great and they were extremely helpful and friendly and…read morewelcoming.

always a good experience here! nice and friendly staff to help out with whatever printing or…read moreshipping needs i need to do for work :-)

I had the public notary notarize some documents and he was very knowledgeable and helpful. I…read morebelieve he is. Vietnam Veteran and he has great customer service!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

Front start to end great customer service, very patient and thorough with the process. Mr. Emilio…read morehad a smile the whole time. This is what makes customers come back. Thank you!

This is the closest DHL shipping location nearby, and their service is excellent. A special thanks…read moreto Emelio for his patience and clear, detailed information. He also provided great packaging recommendations based on the product's needs, ensuring a secure shipment. Highly recommend!

I kept missing my DHL delivery so I opted to pick up my package at this locker location in Temple…read moreCity. The pick up hours on the DHL emails says they close at 4:30 PM but they were actually still open when I arrived at around 4:45 PM. The lady that helped me was so nice and patient. I read her my tracking number as she typed it into a tablet. She then checked my ID to verify and I was on my way with my package. The whole experience was very seamless and easy. DHL always requires signature so I think I will opt to have my packages delivered to this locker location more often. Service was impeccable and I would definitely come back for any postal services. Shipping prices/stamps are also very reasonable. I think they also do notary here which is a plus. This location has a small parking lot attached but it was pretty empty when I came. Overall, great service and would recommend!

Bad service and terrible attitude. I dropped off my package on Friday ~4pm. The following Friday, I…read moretracked to see where the package has gone, but all I saw was "dropped off," meaning there was no movement on my package at all! I called to ask the lady at the front desk if this was picked up by FedEx on the following Monday after I dropped it off, and she started yelling at me and expressed her disbelief that I was accusing her of losing my package. I tried to calmly explain that I was just looking for confirmation since I didn't see any updates on my tracking number, and she continued to yell, "all the packages have been shipped!" I knew I wasn't going to get anything out of the conversation, so I said thank you, and she said the most condescending "you're welcome" I've ever heard. Going to a new place to drop off my packages for sure.

Unsure what happened but they were my favorite USPS contracted postal unit in the 626. The people…read moreare friendly and I love the back parking lot. Everyone is always super nice to me and a place I get to practice my Cantonese in person. I got everything done super quick here. Their contract was terminated since this week so gotta go elsewhere for mail drop off now. I forgot to ask if they will get their contract back but it didn't seem like anytime soon... However, they will still be selling stamps and their PO boxes will still be receiving mail for mail box customers! So I will still be coming here for whatever services they still can provide now!!!

I appreciate the level of service I receive everytime I go to the Post Office. They make sure that…read moreI as a customer living in the neighborhood understand their commitment to meeting my needs, getting my granddaughter her gift. I value this office.

I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

I come here about once a quarter for zip ties and gloves. It's a small team but the customer…read moreservice is always good and they always have my products available. When I checked pricing, Durapak tend to beat other local competitors.

They have a wide range selection of great products. Customer service is professional and patient…read more Overall it was a smooth and satisfied shipping experience. Highly recommend!

I just pick up one package here , and the website said just need PIN code no photo ID is necessary…read more But the owner didn't want to give to me

DO NOT COME HERE !!!!!!!!! Read all the 1star reviews. ALL TRUE !!! Made the mistake of not doing…read moreprior research. The owner is absolutely shit. Not willing to help and just an awful person. Disgrace to humanity and the local community. If you want your package you will not get them here unless you come with your birth/death certificate, passport, proof of citizenship and the deed of residence. It might still not be enough for him to release the package. You better not misspell, miss a latter or number. If your ID shows Richard, you better not put Dick. Or else he will use that against you. Bring a lawyer to fact check his claims. call the police for protection and better bring your doctor and meds to lower your blood pressure. Attached you will find a picture of the owner. Just missing the actual shit. Good luck people

The service I received from Gabriel was what should be Customer Service should be but is rarely…read moreavailable today!! I shipped a care package to my daughter, who is studying in Berlin. Shipping anything today has become so expensive with any carrier, so he advised the most efficient shipper that would deliver in the most reasonable amount of time. Pak Mail has secured my loyalty as my go-to shipper!!

**Highly recommend!** Came in with a fragile item unsure…read morehow to pack it safely. Staff provided the right materials and expertly helped me complete the packaging. Super knowledgeable, friendly, and thorouh. 5 stars!

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store in…read moreMonrovia takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I utilize John Moran Auctions often and one aspect that is difficult is the coordination of logistics. I highly recommend you use this store if you ever been utilize John Moran Auctions. Finally, what amazing value this store offers as well as extremely cost efficient.

Oh My! I finally found a UPS store with the self-service Kiosk locally! It is so convenient to just…read morebe able to scan my return QR code, print my own labels directly from the machine, drop off and go! This location is huge, clean, and organized, with plenty of street parking right outside. Definitely a 5 star UPS location!