Replaced all 4 shocks on my SUV here and they did it really fast and amazing job. When I requested the quote and had questions about parts, they were very responsive and final cost was the same as what they quoted. Will do business again here. read more

The Lady's VW had a check engine light, and took it to the dealer to get it checked out. When they quoted me a price to fix the thermostat and coolant temperature sensor, I thanked them for their time and left as quickly as possible. I called around to a few shops and Steve at Precision Import gave me what I felt was a reasonable quote. I dropped the car off just after the shop opened, and was back in the driver's seat by 4:30pm. Steve was friendly and took the time to explain what they did to the car. I mentioned I used to drive a Subaru, and we talked about their head gasket issues for a while. Friendly, local service for about 40% less than the dealer. They also have a Facebook page, and some great coupons on their website. Highly recommended for those jobs you don't want to do yourself. read more

These guys are what service is all about. The guys at this shop are honest and never try to up sell you anything. I brought in my car and they spent the whole day looking at it and at the end we concluded that the dealer would have to reprogram a module. Instead of still charging me for the service and labor he waived all fees and said since we didn't resolve it I shouldn't charge ya. In all my years I have never come across a mechanic like this and am humbled by there professionalism. I plan on giving them my business every time all the time. read more

I was very pleased with quality of service that I received for my BMW. I knew better than to take my car to the dealership. Then when I was told what the repair would cost at Precision Import, I had no reason to mention that I first went to AutoScandia (closer to where I live), and they quoted me a much higher price, over $3,100 more to do the same exact repair! Plus, they charged me $100 to test the system! However, I knew what the going rate for this repair would be after reading the Bimmer Forum online, and that I wasn't going to pay more than I should. Nonetheless, I appreciated the honesty at Precision Import Service, and this is a good example of how it always pays to be an educated consumer, and get a second opinion, too! Also, when I was paying the bill, and after I asked for a discount, I was also given a choice--a senior discount or Yelp discount. Thank you Precision Import Service! The METRO is located walking distance from Precision Import Service, too, which makes leaving one's car there for the day very convenient. Although, PIS does have a shuttle service to the METRO. The manager was cordial and the office area was very organized and neat. They were efficient, and I was able to make an appointment within a couple days. I would highly recommend this auto repair service. read more

My husband took my car to Precision and we had a great experience. They helped us figure out why my Jetta kept shutting down. They were very honest and reasonable, this is our new shop! read more

Precision Import is an excellent shop. I sent out an request for quotes and the owner Steve responded within minutes. He was very receptive and helpful throughout the entire process. He responded to all emails and questions. I went to them for new front brakes and rotors and my price was actually lower than what he quoted. I'm going back to them for all my auto needs in the future. Highly recommend read more

I have a fleet of 17 cars and trucks. I use two shops in the area to have the repairs done and I can honestly say Steve and Don have never let me down. I am always in a rush as I need these vehicles on the road. Not once have I had to take one back for the same issue. and on several occasions I have been told it was just a dirty battery cable or the brakes do squeak but they just needed to be adjusted. That's integrity! Thanks for keeping my cars and trucks on the road! read more

I have nothing but good things to say about precision. Took my car here based on the reviews and I'm so glad I did. I am a 24 year old female and often struggle with finding a shop who doesn't take advantage of the fact that I am clueless when it comes to the runnings of a vehicle. These gentleman gave me a fair price (literally 100's less than the other 3 shops I visited) and were happy to break the price down for my husband and I (part, labor, etc.) When they noticed other issues, they were understanding when I told them I couldn't afford to everything at once (I'm expecting!) and offered to break down everything by urgency and price so that I can have my car ready and safe for my baby when it arrives. THAT is amazing. These people care and will have you leaving feeling confident in the work done. BRAVO! read more

I took my wife's Beetle in this morning for a turn signal issue. I knew what was wrong and knew the replacement switch online was $52. This switch is not the flasher of yesteryear but a combo emergency/turn signal block that requires Torx screw drivers and such for removal. In about an hour they diagnosed the issue as a bad switch. So about 2 pm they called and said it was fixed. They charged me $57 for the switch and $22 for labor. Total was a little over $80 with taxes. You can't get your windows cleaned for that with the dealers in Virginia and Michigan. read more

I love these guys! Don, Rick & Steve have always gone out of their way to explain everything, find me the best deals and even look at a a used car that I was thinking of buying...even though it's been two years since I've needed service, Rick kindly did a look-see on a car I brought over... He even advised me to get rid of the car I am driving (2009 Nissan Versa) rather than see me in what is sure to become a money pit. They are just good guys all around. I will definitely take my next VW to them. read more

Been going here over 20 years. I TRUST them and you can too. They know thier stuff. Do not hesitate.

I'm just a young woman with a problem Scion. Precision is the only place I take my car to get these problems fixed. They treat me with the utmost respect and don't try to bs me with "other problems" they find. Steve and his crew really are honest men. read more

Great service. Called for an estimate for replacing rear struts. The owner contacted me the same day with my estimate. Made an appointment and they were completely ready - parts and all!! Work completed in a minimal amount of time while I waited. Final bill matched the estimate. Work done expertly. I will take my automotive work here from now on! read more

I had a decent idea what my problem was, and these gents confirmed my suspicions. What was really nice was the fact that they gave me ideas on how to avoid bringing it in at all. How is that for helpful? I had already tried these, so a part replacement was necessary. They made the repair, and I paid about what I expected. Parts were at a fair price, and they also offered to take the car in to an inspection station if I had any problems getting it through emissions. I will be going back for any issues, and will update this review in the future. read more

I absolutely love this place. The first time I started going to them (about 10 years ago), I was sitting next to another waiting customer who told me he had been bringing his cars there for a long time - from Silver Spring!? (to merrifield!) I knew then, that Precision was a good mechanic. I have never had a problem with them, and that is even since they changed hands. I can take my car once and never have to worry about it after that. They fix it right the first time with factory parts only. Honesty is what gets these guys so many 5-star ratings. I love that they don't try to upsell you, and they tell me in advance of when I'll have to invest in my car - like, you're going to need brakes in about 6 mos. or so. That way I can plan for it without surprise. I live in Arlington, but continue to take my car here. I refer everyone I know to them. Great job Precision! Keep up the great service! read more

As others have mentioned, I have found the guys at Precision to be very knowledgeable and honest. I drove my car back and forth across the country for work that had me in Cali for a few months. When I got back to VA, I was going to go to my Lexus service center, for an oil change and to make sure that there wasn't anything else that needed work, since I hadn't taken her in for servicing in a while. I expected that they would "scare" me into having a bunch of unnecessary work done and didn't feel like dealing with them after such a long trip. Based on the reviews, I decided to give Precision a try. I held my breath, but they told me that all I needed was an oil change and that everything else (including the tires) looked good. I couldn't believe it. Then, a few months later, there was this weird sound coming from my center console. It started when I got a new radio a few years ago, and has come and gone, but this time it was louder and constant. It wasn't the radio, and I started to worry that it was a wiring problem (potentially a fire hazard). I took my car to Precision. Within seconds, my guy figured out that it was a blocked air vent, which he was able to fix immediately. Most shops would require me to leave my car and take hours to get back to me, likely saying it was something more serious that required more time/money. Not Precision. 30 seconds and $0 later, I was on my way. I will never go anywhere else! read more

Gave a good explanation of required work and identified items that needed immediate attention. My 96 Prelude now rides great at 210K!!

Hands down, this is the best place to go for minor and major repairs on foreign makes , especially if you have a Saab (may God have mercy on your soul). Top quality all around. Steve's the most knowledgeable and Trustworthy mechanic I've seen in the DMV - both for my old Volvo and now my Saab 9-3 (and trust me: I have been to a LOT over the years). Despite being very busy, always gives fast service and full transparency on diagnostics and repairs. Steve is even nice enough to call my dad about the issues with my car since I am not as well-versed in what's going on under the hood. read more

I was recently vacationing in the DC area during one of the hottest weeks when our AC decided to flake out about 4 hours into the trip. I found these guys via the web and brought my car in. They fully tested the AC system and after 2 days of running the car and driving it, they couldn't replicate the problem. They thought I might have a bad AC compressor clutch but couldn't be 100% sure. They gave me the option of installing a new AC compressor but advised against it. I took their advice. At the end of this, they only charged me for the gas they had to put into my car to run it while testing. I'm sure I would not have gotten the same treatment with another mechanic or dealer. I only wish these guys were in RI. I'd become a lifelong customer. read more

Steve is a straight shooter. Good service, fast. I had a minor issue but the car has other known problems. He gave me a good quote. No up-sell. And it was ready early. read more

Friendly fast service. I've taken my 2001 BMW 325 to Precision Import twice now. Both time I received good quotes and the work was completed on time. read more

Great service, quality people who are honest and really try to help you out. Their shop is a little hard to find since it's a hole in the wall, but totally worth it! read more

Brought my car here to get new suspension bushings and exhaust hangers installed, and to get the brakes flushed. After dropping it off, I got a call a few hours later with prices for all the work. The quote on the suspension was a bit more than I was willing to pay, so I declined that repair, but they were extremely courteous, got the other work done extremely rapidly, and did an excellent job. They have great customer service, are very communicative, and keep one of the cleanest shops I've ever seen. In addition, they're next door to an Alfa Romeo mechanic (to whom they rent a bay), so if you're fond of old roadsters, there are a lot of amazing cars to check out in their parking lot. I actually first came here just to look at the Alfas, and it wasn't until over a year later that I actually came here for repairs. I wish I had done so sooner, as they are head and shoulders above the other local shops. If you need repairs in the Merrifield area, and you're willing to pay a small premium for high-quality work, look no further. read more

Excellent diagnostics - very fair prices and doesn't try to upsell things that aren't broken and don't need fixing. Fixed air conditioner very fair and reasonable pricing. It's my Go to shop now. read more

I've trusted these guys with our vehicles for 23 years, both under the ownership of Pete Van der Vate and the present ownership of Steve Wynkoop and Don Brown. They've done everything from regular maintenance (oil, coolant, transmission and brake fluid changes) to electrical diagnostics to really tough jobs like clutch and water pump replacement on a vehicle that can be a real bear to work on. They are scheduled to completely rebuild the suspension on one of our vehicles this coming week. It's a big job. I have no doubt that the job will be done right. In 23 years they have NEVER let me down. They explain issues and solutions in detail. They keep me informed of the status of the vehicle if it is in the shop for more than a day. They engage with me when it comes to locating vendors stocking hard-to-find parts and services specializing in rebuilding of electronic modules. They are patient with my occasionally erroneous troubleshooting diagnoses. Finally, they're suckers for taking care of stray cats. For animal lovers like me and my wife, that clinches the deal. We will be regular customers for as long as we are around here, and for as long as Steve and Don own the place. read more

I've been taking my cars to these guy for 5 years. They are the best in town, honest and competitively priced also look out for the customers and send service reminders in the mail which is very helpful for those of us that forget! I've been to many places over the years and Precision Import Service is the ONLY place my cars get their oil changes and so on. read more

I took in my Mazda CX-9 to Steve and Don to analyze it was having with the engine. They ran all the diagnostics and provided a prompt and honest assessment. They have great service and are trustworthy. I wish I had found them years ago. read more

I only give this place 4 stars because I didn't end up fixing my car here, I would give 5 stars otherwise. I am reviewing for their superb customer service. I went to this establishment after seeing the good reviews in yelp also because it's just about 5 minutes walk from where I live. I took my car in the morning for a diagnose and turned out I need major work on my front and rear brakes. I did more research and I was able to find a cheaper quote (At a place where my family have been going to for years, although I have to drive all the way to Maryland it's worth the price cut). So I called Steve back and told him I was taking my car somewhere else but I offered to pay for the labor cost for the diagnosis. I came back to his shop to get my car and he told me there was no need to pay for the diagnosis labor, on top of that he gave me a detailed list of the issues with my car including cost for each parts and labor, also helpful advise. No bitterness because I didn't end up using their service whatsoever. If you are looking for a guaranteed good service in the area, I would recommend this place. read more

I had a problem with my Corolla pulling to the right. The mechanic analyzed and fixed the problem but also spent considerable time explaining what the problem was. And at a very reasonable price. read more

My first visit here. An honest operation with competent mechanics - a rare find in this area. Precision's approach to my car's problem saved me at least two thousand dollars compared to what a dealer would have charged. Nothing fancy and a little hard to find but highly recommended! read more

This shop is the most honest and helpful shop I have ever dealt with. I have been going to them, for my most troublesome repair issues on four different vehicles, for over a decade and they continue to give the very best service at the most reasonable and fair prices. When my wife's car would not start, they were willing to talk with me on the phone about what was (and, more importantly, wasn't) happening to help me diagnose the issue. They gave me solid, reasonable, and truthful advice on how I could fix it myself if I was so inclined. The Volvo Dealership quoted me a price over $1000 for the diagnostics and repair (not including any parts) and not including the basic oil change the car needed as well. Don at P.I.S. not only gave me some excellent web based resources for if I wanted to attempt the repair myself, but their quoted price for the same repair, INCLUDING, the parts and the oil change service was over $300 LESS than the Dealerships quote for just the repair. These guys are the real deal. Honest, Professional, Fair, and really good at what they do. read more

I went to these guys because of the good reviews, and I'd like to confirm those reviews. They are just some of the nicest and most honest guys you'd ever want to meet. I took in both of my cars within the past few weeks, one of which needed so much work, they asked me to take some time to think about if I wanted to do the repairs or take some other action (it was a cheap car, and the value of the repairs probably exceeded the value of the car). In the end, I decided to take the car home and sell it as-is, and make no repairs. They gave me a detailed print-out of everything which was wrong and a bill for $0. I told them I was happy to pay for their time during diagnosis and they said they did free evaluations and wouldn't charge me. Because of that, they've won me over as a customer for life. Plus, they're very friendly. If you need further proof of how nice these guys are, 20 years ago a stray kitten walked in to their shop...and they're still taking care of it. Also, don't let the exterior fool you. They're located behind the Maaco, and the shop front has no windows and does not look like a flashy dealership. There's a few dying cars in the lot which don't give the best first impression, but they belong to the Maaco folks, not these guys. Rest assured, go inside and this place is top notch. read more

Thank you Yelp, I'm so glad I found a place to take my problem car! Unfortunately, I have a very high-maintenance VW so I have been to Precision Import Service about 3 times in the last 2 months. They have always been very honest, fair and thorough with their work. I honestly have nothing bad to say! They always communicate with me every step of the way and when I pick up my car, they explain exactly what was wrong with it, what they did to fix, what parts were ordered, etc... not to mention they are friendly and professional and did I mention HONEST? Wonderful service! read more

This is the best mechanic I've been to. We have brought all of our cars here for years. They are extremely trustworthy and fair. Today our 2009 CRV wouldn't start and we brought it in and they checked the electrical and ignition system. Nothing was wrong with the car and that's what they told us. They said it might be the key. We tested both keys and it turns out it is one of the keys. Whenever our cars need work we go here. read more

I brought my Infiniti G37x in and they diagnosed it correctly. It turns out it was an electronic malfunction that Infiniti needs to correct that prevented the car from starting every now and then. I was worried it was the starter that needed to be replaced. But they saved me $750 from installing a new starter by pointing out something even the Infiniti techs didn't catch. These guys know there stuff. They're also very honest snd reputable. I go back to them each time I have car troubles and they never let me down. read more

I can't recommend this place enough. Thought I needed to replace a washer fluid pump on a Volvo XC-90, and was prepared to cough up the 200 bucks to replace it. They went and found a small valve in the hose that had gone bad, replaced it for 30 bucks and sent me away extremely happy. While I'm sure there will be costlier repairs ahead, this is the kind of place--and these are the kinds of people--that I want to have a longstanding business relationship with. Don't think twice about it; call them. You'll be pleased. read more

Took my car to 2 other repair shops for an engine rumbling noise and could not be diagnosed. Thanks to Steve, Les and the rest of precision team they were able to fit me in last minute and correctly diagnose and fix my car for a very reasonable price. I have def found my new auto repair shop. Thanks again guys. read more

My '05 Mazda 3 was stalling at intersections after replacing the battery. The guys informed me that the electronic throttle body programming just needed some time to reprogram itself after a loss of power. Sent me on my way with no charge. They took the time to explain everything to me and didn't bother selling me unnecessary fixes. I think I just found my mechanics for as long as I'm in the area. read more

After trying to contact many auto shops to fix the ABS module of my car, they were one of the few who answered my e-mail and were extremely helpful, polite and friendly. They also had the best price after I had researched many places. Many auto shops were extremely rude when I called them asking for estimate. Precision Import was a little bit far from my house, since I live downtown DC. But after I had an estimate of 1200 dollars to fix the module, the guy said I would still need an extra $500 to reconfigure the computer. After calling precision import, they told me they would do the entire job for about $1100, cheaper than anywhere else I've researched. It's been already 2 months and 1500 miles run on my car, and it looks perfect. read more

I brought a used car here for an inspection before buying it. The mechanic checked it out, including driving it, but missed the fact that the front springs were broken! They had represented the mechanic as SAAB experienced, and there is a technical service bulletin (I found out later) that highlights broken springs as a potential issue, and he had the car on the lift, but missed an obvious issue. I bought the car on his recommendation and found the spring problem when getting new tires fitted. I called back and they apologized and said they might be able to "do something" and then quoted $804 for new springs! I bought a pair for $80 and installed them in two hours. I was put off by this experience. read more