Granted, it's winter, but Mike's had somebody out to look at my short-cycling furnace within an…read morehour. The repair was explained to me clearly as well as the evidence as to why a dirty flame sensor was the likely culprit. A quick sensor clean and a re-measure of the sensor output and we were good to go. No "you should really replace ..." hard-sell that some of the companies in the area do.

For more than 3 years, I've always been impressed with Mike's willingness to do their best to…read moreband-aid my system until last week when it finally gave up the ghost. Mike explained the different system options, gave me an excellent price and and installed my new equipment skillfully, with NO SHORTCUTS. Consistently honorable, trustworthy, and enjoyable. Thanks, Mike. We're COLD now!

Had an issue with my AC unit leaking water from the furnace side of the unit. Submitted a request…read moreon Yelp and immediately got a response from Rite Now Home Services. I always look at the company reviews and read them carefully before selecting a business. RNHS had all 5 star reviews, plus had a tech nearby that could be at the house in 30 min. I scheduled the appointment and immediately received a text with Jace's bio and information. 5 minutes later, I received a phone call from Jace with his ETA. Jace arrived at the home, introduced himself and we discussed the issue I was having. He immediately diagnosed the problem, solved the issue and was very thorough in explaining what happened, and how to potentially prevent this from happening again. As most companies do, they have service plans. They didn't push this on me, I asked about one. I happily signed up for the plan and happy I did so with them. Great to have such great customer service. Thanks for a wonderful experience Jace and the team at Rite Now Home Services.

JJ the plumber came to my home immediately and provided excellent service. Very nice fella too!read more

VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

Good company. Tries to make things right, and I appreciate the extra effort by Julia the office…read moremanager. Actually, edited a 1 star review to make it 5 stars due to her professionalism.

EDIT: Luis call me after I posted this review and was very nice. In fact what he wanted me to…read moreknow was they want to replace the Evaporator coil not the compressor. Estimated cost of repairs $7,000. That is right, not concerned about the fact that if completed this repair I would have paid Legend Air over $30,000 in just 7 years of owning a new system. Not a typo $30,000+. And he admitted when they sold me they installed an untested system that is basically garbage. Run away from these people. They sell crap and then keep charging you over and over. I was very impressed with Legend when they installed my new systems 7 years ago. They seemed to be reputable and reliable. About two months after installation, I went in the attic and found they destroyed the steps up to the unit (two steps). I left a message and never heard back. Not a big deal and I let it go (but I curse them every time I have to change filters). Last year just before the system was 6 years old this "excellent" Lennox system had to have an Evaporator Coil replaced. Cost for labor alone over $4K. And they told me I needed a Compressor Saver. I installed that also (by why was that not needed when I installed the system). Now this year they came out and what do I need - A COMPRESSOR. I have come to the conclusion they installed garbage equipment, with poor installation and sold unneeded or items that actually caused problems. To top everything off the put a sign in my yard that said I loved my A/C man. They didn't ask, just put it in my yard. I don't love them and would not recommend them. FYI - I change my filters on a regular recommended schedule, perform all maintenance and do not abuse the system. So, after 7 years I am basically replacing the entire system. I am not sure if I was a sucker to start with or they have changed, but I would STAY AWAY FROM LEGEND AIR.

Seems like my original request was completely ignored. The first message was automated probably, so…read moreit was not relevant to my request. And the estimate provided did not include the products and services I requested. On the flip side, the appointment was timely. I just wish the office communication made the engagement easier and more apt.

Kayden did an excellent job fixing our fresh air intake wiring. He was professional, clear about…read morethe repairs needed, and clearly knows his stuff. ​I really appreciated the company's communication and flexibility. I had to move my original appointment, and they were able to come out at 7:00 AM and finished in an hour and the quality of work is top-tier. 5/5 stars--highly recommend.

They took care of replacing about 7 shut off valves in such a timely and professional manner! You…read morecan tell they care about how they do things. They take great pride in their work!

Great customer service! Had an unexpected emergency situation and they were kind and helpful all…read morethe way thru!

Fast response and excellent service. They showed up on time and were quick to solve the issue with…read moremy AC compressor.

Little late writing this review - but Lake City Service came out last year to install a mini-split…read morefor our new room addition. The guys were personable, on time, and cleaned up nicely. Everyone from scheduling to completion were friendly - great customer service - highly recommend this company!

Hands down the only company I trust with my heating and air conditioning, both from a maintenance…read moreand new install perspective!

I'll start with the positives: our AC is cooling again, and the technician was prompt, courteous,…read moreand professional. If this review were only about the onsite work, it would be higher. My concern is the high price and how the company responded when I asked for transparency. The tech diagnosed a failed capacitor and a faulty liquid-line pressure switch. We paid $1,233 total: $89 Service call + 269 Capacitor replacement + $875 Liquid-line pressure switch replacement. The $875 line item is what prompted this review. To get the part, the technician drove to Carrollton for an OEM switch. The drive, pickup, and install took about two hours total. While they were procuring the part, I did some research. An OEM switch of this type retails for about $50-$150, and a typical all-in price for this repair is around $300-$450. At $875, even valuing the part generously at $300, that leaves $575 for two hours of labor -- nearly $290/hour, on top of the separate $89 service call. That's well above standard rates. What bothered me most: before I paid, I called the office and asked for a breakdown of the $875 price. The rep declined to itemize, said the rate was "industry standard" (it's not), and dismissed my questions. I paid the invoice promptly, but deciding to urgently fix your AC in Texas heat is not the same as being clear on if what you're paying is reasonable. Net net, I should've done due diligence on the quote and I paid the price for it (literally). I originally called Calvin's for help because it seemed to have a good reputation with pricing and doing right by the customer, but their refusal to explain why I was charged 2x benchmarks makes me feel like I was overcharged. My advice to future customers: do your due diligence and benchmark the quote before you authorize the work. Flat rate pricing shouldn't absolve a company from telling you what you're paying for exactly.