They were the only ones who answered their phones today. They came out when they said they would,…read morethe electrician was thorough and very transparent. He took to time to look for multiple possible reasons for the issue I was having. He diagnosed the problem and gave me a few different options that would save me a little money. That was much appreciated. The service charge was reasonable. I think I found my new go to for an electrician. I do recommend them.

From the owner: United States Navy trained electrical contractor, with 4-year IBEW technical trade school training,…read morewith over 55 years experience and 46 + years in business in Decatur Texas.

What do you do when your AC goes out? Call Decatur Heat & Air!…read moreWhat do you do when everyone in town has their AC go out? Call around, get blown off, get treated rudely, then wait for Decatur Heat & Air to show up! Which they did. As I told my friends, they installed my original unit. They did the upgrades. They always show up when I call. They always call back. When there is a lot of problems, the owner Sean shows up and makes it right. When they can no longer put a band-aid on it... which they did for like 5 years, LOL!... they offer killer financing to get you through a tough spot. While a few of the new people in the office don't know how to call you back, the ones that have been there for a while, really know to run a good business! Biggest problem, you never call these guys when life is perfect. It's always when your system is overheated in 100+ degree heat, or frozen solid when it's 10 degrees in Texas! Always have patience and mercy, and this company will often reward you well! 5 STARS for making Decatur proud!

Needing my HVAC replaced call was made at 3pm. Response was we need to take pictures. My response…read morewas okay that`s fine I need a third quote to turn in. I sent the estimates from 2 other bids the lady said she would turn into the owner it would be her decision. There return email went to spam. Seems they are owned by some guy with a picture of his hand on the steering wheel saying love my job. Dealing with privately owned business is small claims court in this case. Highly recommend staying away. Isn`t like nothing like it use to be people needed. Might be dependable when it counts, end of the day your not the priority. Pay extra and get service, with a warranty quality product and people that answr the phone that have somewhat of an idea.

We are a general construction company and have hired Emerson for multiple jobs in the past. In…read moreprevious projects, he did deliver work; however, we recently encountered significant issues on a project at a church in Trophy Club. Emerson charged us a substantial amount to replace existing lights with solar lights. Per his contract, he provided a three-year labor warranty and a five-year manufacturer warranty. Shortly after the initial installation, five of the solar lights showed defects and were replaced under warranty. We are now experiencing the same issue again, as the replacement lights are once more defective. We requested that these be covered under warranty in accordance with the contract. We had a clear agreement on a specific date and time for Emerson to provide the replacement lights. Based on that agreement, the boom lift was scheduled and all arrangements were put in place at our expense. When the agreed-upon date and time arrived, Emerson never showed up. Since then, he has completely stopped communicating with us and has provided no updates or solutions. Based on the lack of communication and failure to honor the warranty, our next steps are to pursue legal action and file an insurance claim, as we have documentation of the warranty provided. While Emerson has completed work for us in the past, we have consistently noticed that whenever issues arose on his projects, he would deflect responsibility, blame other contractors, and attempt to charge service fees rather than stand behind his warranty. If warranty support is important to you, we recommend proceeding with caution, as our experience has been that he avoids responsibility once issues arise.

This company was awesome to deal with, got right back to me, showed up on time, completed…read moreeverything on my checklist including getting my Christmas tree lights on again after a power surge!

I've been doing business with this company for a long time. They are a outstanding company. Very…read moreprofessional prompt, and reliable. You can count on them to do a great job at a fair price and if there are any issues they are quick to make things right. They always stand behind their work.

The highly professional team at AryCo impressed us immensely. For example, their technicians…read moreliterally vacuumed their way out of our home. Very considerate towards us and our home at all times which gave us added comfort. We are very pleased with their customer service, how they carefully prepared and presented options to us along with the relative price points, and answered all of our questions. No pressure either direction. We were refreshed by this approach. The team at AryCo addressed each step in the project with the same commitment to our 100% satisfaction. It's nice to receive this level of service. Very well done!

Incredible, incredible!…read more Thank you, justin! Great from start to finish. He helped us install a transfer switch and exterior inlet plug for our generator so we can safely power our home during outages, and also rewired several breakers to create a dedicated group of emergency-use circuits that the generator would run. The level of knowledge and care he brought to this project was exceptional. Justin was very generous with his vast knowledge in the area. He took the time to thoroughly explain not just what he was installing, but why, and went above and beyond by educating us on generator best practices, including important dos and don'ts for safe operation. I definitely felt much more confident in my ability to keep our house running for my family than I did prior. He was also extremely friendly, kind, and easy to work with from start to finish. Scheduling was simple, he was very accommodating to our availability, and his work was fast yet meticulous. He ran multiple dry runs with our generator to ensure every targeted breaker was functioning properly, and even took the panel back off to include an additional circuit I initially didn't think would be necessary, but ultimately agreed was important for emergency situations. That extra level of diligence and care is rare. Justin is a one-man operation, but you'd never know it based on the quality of his work and professionalism. He is everything you could hope for in an electrician and more. He will absolutely be our go-to electrician moving forward. Pricing was fair as well. I am sure I am missing some other key points and compliments here, but nonetheless, thank you, Justin!

Justin helped me to figure out what the real problem was and recommended a plumber to me who fixed…read morethe issue.

Justin was very professional, efficient and friendly. Justin was able to fix my overheated/melted…read morecircuit breaker. He removed it and went to the truck to see if he had one in his stock to replace it. He even said if neither of the two he took from his stock didn't fit, he would go to the local hardware store and buy one that did fit. Fortunately one did fit and he was able to have it all replaced and cleaned up in less than an hour. Before he left we checked to see if the new circuit breaker was heating up and it wasn't. Thank you Justin for your help and preventing a possible fire in my home.

Good work friendly knowledgeable Only mounted ring camera…read moredid not set it up I thought the installation and programming was the whole package so the price was too much just too mount but not program also

Pathetic. Looks like father - son team operating out of their house. Had some problems that they…read moreovercharged me for, and NO way to get back in touch. Phone rings and rings but never answered. Appears that they are dodging me. Was overwhelmed with the difference in what they quoted and what they charged. If you use these guys, you deserve what you get. Beware!