I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.

These guys were great. The quote was what I asked for and no surprise "add-ons." They actually came…read morein way under, and over-delivered compared to other quotes I got. The actual installers were professional and fast. I'm very pleased and I normally do everything myself so this is new to me.

When we bought our first home, our inspector told us the #1 thing we needed to get was new attic…read moreinsulation and ducts. He told us to go get 3-5 quotes, and suggested not to chose the cheapest or the most expensive. As a very thorough person but first-time homeowner, I researched all I could about attic insulation, had my energy company come out and do an energy assessment (highly suggest this, it's very educational and CoServ does it for free), then had 12 (yes, twelve) companies come out for quotes. Not only was Loi the cheapest of 11 (1 company never sent me a quote), including beating out my Home Warranty company, he was the only person that was 100% looking out for my interests. He was completely transparent about his process, labor, and materials. Most importantly, he didn't try to upsell me on more expensive options by lying or putting on a show. I'm not accusing the other companies of overemphasizing the effectiveness of radiant barrier or foam, though taking 3 hours to use lasers to develop a plan to completely revamp the layout of my duct system was a bit over the top, I'm just saying that Loi was the only person who tried to convince me NOT to get the higher end options for diminishing returns (he also explained why). Loi took the time to sincerely educate me about my new home and while we only met for 15-20 minutes, it didn't feel rushed like with other companies, and not dragged out like with others. The accurate information he provides, in addition to not using strong-armed sales tactics like trying to close with repeated attempts at locking-in an appointment, are the highlights of NRG Pros, along with the simple fact that he didn't lie to my face. Some instances of him looking out for me, instead of his bottom line: For example, my roof has an overabundance of both ridge and soffit vents. I had multiple companies try to sell me unnecessary attic fans which would have caused my ridge vents to start drawing in air, rather than passively letting it out. This would actually have reduced the quality of my attic ventilation rather than improve it. Another example was installing an attic tent, instead of charging me $500, he told me to get one at Home Depot for $50 and showed me how I would do it myself. Yet another example, instead of charging me $250, Loi offered for free to patch up a hole I had in one of my soffit vents where birds and bugs were using to access my attic. One last example, Loi was the only company that even offered to check window and door seals. Because of the aforementioned energy assessment, I already knew if I had leaks. He correctly pinpointed the poor seal at my front door and, you guessed it, replaced it for free. Loi is professional, thorough, and honest. I hope I can save some of you the time and effort of gathering quotes and listening to (mostly insulting) sales pitches. I honestly would have went with Loi even if he gave me the most expensive quote, but that's a contradiction, it's just not in his nature. Imagine a world where people were more like him, what a world that would be... I'm going to save you some time, money, and stress. You need to go with NRG Pros.

Pros: Their pricing is great. Honest, straightforward, and practical. No upsells or pressure to…read morecomplete unnecessary services. This is a huge plus. The other reviews are spot-on. Cons: Unreliable scheduling. After the initial insulation and rodent exclusion job, several tasks were left undone. After a series of attempts to contact and additional appointments, I ultimately gave up and finished the last few rodent exclusion tasks myself.

Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even…read moreassisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them.

I received almost an immediate response to my inquiry. I spoke with someone on the phone who was…read morevery knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by.

Alex and his team did exactly what was expected and for a great price. 10/10 would recommendread more

The team did a great job installing new insulation. Alex was very helpful and answered all of my…read morequestions.

Lane and the owner Rhonda were great with communication. Attentive, but not overbearing. Really was…read morea very professional experience and we are happy with the outcome.

Good service, good quality work. Had radiant barrier installed by them. I asked them to go back and…read moretake detailed pictures and they did.

Workers came to add attic insulation and attic batt insulation to my home. They had a four hour…read moretime window for completing the project however they rushed and damaged my ceiling by walking too fast and aggressively on ceiling joists to swiftly complete the job, cracking my ceiling drywall in multiple locations. I would understand as I am a licensed structural engineer. Before they were about to leave I had to remind them that I also paid for installing batt insulation, if I hadn't, they would have left. My request to the estimator of making sure not to add insulation over my exhaust vents were not communicated to the workers so I asked and they were not aware of this ask. They were nice and fixed the very apparent crack, but weeks later a second one formed nearby due to the worker initiated the cracking by compromising the ceiling gypsum. I did not ask for them to fix this because how I can prove it? No one has walked up there since but enough time has passed to leave doubt on how it was caused. I would not recommend them.

This company is negligent. I hired them to insulate my attic space and they fully encapsulated it…read morewith spray foam leaving no ventilation for the two combustion furnaces in the attic. They also failed to pull the required permits from the city or have the required city inspection after the work was completed. The city inspection would have advised me that their work was unsafe and not code compliant. This created a very dangerous situation as the attic is adjacent to my kids' rooms and the buildup of CO2 could have been fatal. Removing the foam was absurdly expensive and I had to replace both furnaces to make it code compliant. I am taking them to court over this matter as they were not willing to pay for the repairs required to make the attic safe and code compliant.

Kevin was responsive and competitive on his pricing. He shot me straight and didn't try to upsell…read moreme on unnecessary things. Offered me the best price! Will call again for future properties!

Very nice folks, the whole process was easy and for a reasonable price. No complaints whatsoeverread more