When we bought our first home, our inspector told us the #1 thing we needed to get was new attic insulation and ducts. He told us to go get 3-5 quotes, and suggested not to chose the cheapest or the most expensive. As a very thorough person but first-time homeowner, I researched all I could about attic insulation, had my energy company come out and do an energy assessment (highly suggest this, it's very educational and CoServ does it for free), then had 12 (yes, twelve) companies come out for quotes. Not only was Loi the cheapest of 11 (1 company never sent me a quote), including beating out my Home Warranty company, he was the only person that was 100% looking out for my interests. He was completely transparent about his process, labor, and materials. Most importantly, he didn't try to upsell me on more expensive options by lying or putting on a show. I'm not accusing the other companies of overemphasizing the effectiveness of radiant barrier or foam, though taking 3 hours to use lasers to develop a plan to completely revamp the layout of my duct system was a bit over the top, I'm just saying that Loi was the only person who tried to convince me NOT to get the higher end options for diminishing returns (he also explained why). Loi took the time to sincerely educate me about my new home and while we only met for 15-20 minutes, it didn't feel rushed like with other companies, and not dragged out like with others. The accurate information he provides, in addition to not using strong-armed sales tactics like trying to close with repeated attempts at locking-in an appointment, are the highlights of NRG Pros, along with the simple fact that he didn't lie to my face. Some instances of him looking out for me, instead of his bottom line: For example, my roof has an overabundance of both ridge and soffit vents. I had multiple companies try to sell me unnecessary attic fans which would have caused my ridge vents to start drawing in air, rather than passively letting it out. This would actually have reduced the quality of my attic ventilation rather than improve it. Another example was installing an attic tent, instead of charging me $500, he told me to get one at Home Depot for $50 and showed me how I would do it myself. Yet another example, instead of charging me $250, Loi offered for free to patch up a hole I had in one of my soffit vents where birds and bugs were using to access my attic. One last example, Loi was the only company that even offered to check window and door seals. Because of the aforementioned energy assessment, I already knew if I had leaks. He correctly pinpointed the poor seal at my front door and, you guessed it, replaced it for free. Loi is professional, thorough, and honest. I hope I can save some of you the time and effort of gathering quotes and listening to (mostly insulting) sales pitches. I honestly would have went with Loi even if he gave me the most expensive quote, but that's a contradiction, it's just not in his nature. Imagine a world where people were more like him, what a world that would be... I'm going to save you some time, money, and stress. You need to go with NRG Pros. read more

Pros: Their pricing is great. Honest, straightforward, and practical. No upsells or pressure to complete unnecessary services. This is a huge plus. The other reviews are spot-on. Cons: Unreliable scheduling. After the initial insulation and rodent exclusion job, several tasks were left undone. After a series of attempts to contact and additional appointments, I ultimately gave up and finished the last few rodent exclusion tasks myself. read more

Loi and crew were great. They were reasonably priced and knew their stuff. They were even able to balance our AC airflow to even out the temp in two of our bedrooms that were significantly different beforehand. read more

Trustworthy, timely and great work! Loi is awesome and I hope to reap the benefits of a blanket of attic insulation this summer. I secured several quotes for insulation including a quote from NRG Pros, who specializes in insulation services and they confirmed to me that a full attic replacement was not needed but only needed to add to the existing which my attic was significantly lacking based on my own knowledge of my attic. NRG Pros provided a very competitive estimate and I had a great comfort level with their level of competency after speaking with Loi. He confirmed the process that their team would be undergoing and gave me some tips on some other house issued that I have. Loi and his team kept me up to date on their progress and I went into the attic to confirm and was completely satisfied. They also went the extra mile making a few adjustments on my attic door enclosure, that was drooping down slightly. They were in and out in about 3 hours or so. Before you decide on doing insulation in your attic, I highly recommend that you secure a quote from them. You won't be disappointed. read more

Honest. Transparent. Won't upsell and the best pricing! I am so lucky to have found this company to bring my insulation back to the correct height. Loi was honest, communicative, and went above & beyond insulation install. Most companies quoted me at least twice as much! He addressed various things with my home that he really did not have to but was kind enough to through out the insulation install. The crew was wonderas well. Thank you all so much! read more

Great guy. Great advice given to me for my insulation work. He was going to put solar fan at my house. But not i cannot contact him. He is not picking up the phone. I hope he is all right. read more

It's been a few years since I've used NRG Pros but I came back to review them. The price was way below other estimates and I was lucky that I got them for the Oncor Take a Load Off Texas program and saved at least $1,000. They added insulation, window and door sealing and did everything the same day. They were so good that I recommended them for my brother and his new house and he was very happy as well read more

Honest, transparent pricing and estimates. Timely appointment. Explained all aspects of insulating my home. Did not try to sell me anything I did not need. They did the installation of my attic insulation. Let me inspect to assure my satisfaction. Cleaned up and we're done in about 2 hours as stated. NRG are definitely 5-star service providers. read more

I really can't recommend Loi and his crew enough. He is communicative, cares about the work he is doing, and did a fantastic job. He identified the big impact areas for my attic, and blew in a massive amount of insulation while also adding soffit vents to improve air circulation. His prices are competitive and fair, and he's totally up front about pricing and cost/benefit. No upselling/scamming that you see very commonly with other insulation companies. On top of that, he identified a dangerous short in a junction box while he was up in my attic and fixed it free of charge! It very well could have started a fire, and I would have had no idea if Loi hadn't told me. I'll be using him going forward and will recommend him to anyone who will listen. Thanks, Loi! read more

NRG Pros - New soffit vents that were desperately needed. I could see the attic start to breathe immediately upon install. - Insulation Installation Near Me - Dallas, Texas

This is a great company. Loi, the owner is an expert and took personal interest in my insulation project as well as pride in his work. They are professional, friendly, and great pricing too. Highly recommend. read more

I had Loi respond to my inquiry through Yelp regarding adding blown insulation in my attic and he was prompt in his responses as well as versed in my options. He and his crew showed up promptly the date that we agreed to and they were so professional! Once the job was completed he showed me and explained what our new R Value would be . They cleaned up very well like they were never there. Highly recommend their services and great to see someone care so much about the customer . read more

Loi was really great to work with. He communicated promptly, was very friendly, and helped me understand what my options were and what would be the best for my goal of reducing my overall energy bill and getting more cool air to a few rooms in my house. I got quotes from 2 other well reviewed companies on Yelp and Loi beat them on price. Not only that, but both were trying to upsell me in some features I didn't ultimately need. Loi blew in new insulation, cut in two new ducts/vents, and did some air sealing for us. Very highly recommend! read more

NRG did an amazing job with my insulation, from a quote request to installation was less than a week. Super fast and responsive and a great price. More important than great the price though, was what a nice and helpful man the owner, Loi, was. He took it upon himself to do extra work, in fact repaired an entire wall in my garage at no charge because he knew it would cause me issues with my energy consumption...being that the idiot people that flipped the house had hot/cold garage air just flowing all through the house. I cant say enough nice things about the service and ownership. As a single lady, I would have had no idea all the things he pointed out and helped with, and my bills would have stayed at triple the amount that they now are! read more

NRG PROS THE BEST IN DFW!! My house needed new insulation added called around for estimate but nothing can't beat NRG PROS! Came on a Monday to do the job . They added brand new insulation,sealed holes around my house with spray foam and added new weather strip to my garage door! Loi and his crew are friendly and with great knowledge!! My house now feels nice and cold in this summer heat!! I HIGHLY RECOMMEND NRG PROS! Fast ,Reliable,Friendly! Will sure hire them again in the near future!!! read more

The best adulting money I have spent. The owner, Loi, works with Oncor's Energy Efficiency Program to provide low/no cost insulation. He was THOROUGH. He took pics to show me before and after. My bedroom was 6 degrees cooler the following day. So worth it. He's very enthusiastic about his work, and I am very happy with the results. read more

I'd called NRG Pros on Saturday, and was contacted back just three days later. Loi came out to check my house for energy efficiency (if my air was leaking out and costing me money). Really personable guy, he showed me what the readings meant and that my home was well below the threshold for needing anything done to it. Good news for me. He didn't charge me a thing for his visit either. read more

My experience was better than I expected. I needed some insulation for my new home. Loi thoroughly explained what I needed, made some suggestions, and followed through with everything that he said he would do--complete with pictures. We have had several days of 100+ temps and I can REALLY tell a difference. I highly recommend NRG Pros for your project. read more

I learned about NRG Pros on my neighborhoods Nextdoor social media site as they have been doing insulation in my area. They are a approved contractor for the Oncor "Take a Load Off Texas" program. I called NRG Pros to come out for an estimate. The owners Loi and Vivienne came over to give me an estimate. They were kind and very knowledgeable about the Oncor program and what needed to be done. Since I have a gas and electric home I had to pay a small fee. He did not ask for any money up front. A few days later Loi and the crew came out to my house to start the work. His crew was clean and professional. While Loi started the paperwork with me his crew started to get to work. They took off their shoes and were very careful to watch the garage since it had to be opened. The work took about 3 hours. They explained to me everything that they were doing in the process. They were very careful of any dressers or chairs they had to move to get to the windows. I would recommend NRG Pros to anyone who wants to take part of the "Take a Load Off Texas" program. They were honest, above the board, clean and professional. read more

Used em twice on both my homes. Top notch. They don't flake out on any part of the job. I've referred all my real estate clients to them as well. read more

I reached out to get a quote for attic insulation and spoke with the owner, Loi. He was able to come out that same week and spent time talking with me about what he recommended. He gave a quote for the insulation plus add-ons that he recommended that could help me achieve my goal of fixing temperature inconsistencies in my house (like adding an extra air vent in a back room). He's not pushy at all and doesn't try to sell you things you don't need. You can tell that he is genuinely invested in doing a great job and cares about his work and his clients' satisfaction. It was apparent that Loi is an expert in the field and is very trustworthy. It has only been one day since they finished my house and I can already tell a huge difference. Loi and his team were flexible, did an excellent job and I highly recommend them. read more

Loi and team did a phenomenal job. They removed three layers of old insulation, sanitized the entire attic, sealed all leaks between the attic and living areas, and installed brand new insulation. They are very thorough and have high attention to detail. They crawled through some very small spaces and took care of areas that didn't have insulation at all. And in addition, their quote came in significantly below that of the competition. Today is the coldest day on record in Dallas and I sure am happy we made this investment back in September and that Loi helped us with it. Anyone considering replacing their attic insulation should definitely give Loi a shot. read more

Loi came out to provide an estimate. He was not sure what the right application for my house was, fiberglass or foam, so he said he would call me back. After waiting a couple of days and not hearing back, I texted him and he recommended checking with a foam company. I had a foam company come out and they said that foam would not work but to go with fiberglass. I reach out to Loi to let him know what the foam company recommended and asked if he can add the fiberglass insulation. I never heard back. I tried to reach out a couple of more times and received no response. My guess is my job is either too difficult or too small so he is not interested in doing the work. The lack of response is disappointing. read more

Me, Loi came to our home and he is a professional! He inspected our home for air leaks and was totally fair and honest with his findings. I would absolutely recommend his service for insulation needs/repairs. read more

I learned of NRG and Loi Ngo via our Neighborhood. Several people recommended him. I contacted Loi and his price was considerably less than the competition. He arranged to take off the Oncor energy rebate up front, which saved us a bundle. His crew was efficient, friendly and personable. These guys are great! They sealed all the doors and windows and really improved the feeling of our home overall. It feels a lot tighter and more cozy than before. I highly recommend them! They clean up after themselves very well too. read more

From start to finish, we had a really fantastic experience with NRG Pros and Loi. He was friendly, easy to get in touch with, gave us an extremely competitive rate, and was super thorough when he came to check out our home and give us an estimate. I particularly appreciated his honesty in letting us know what we needed versus what we didn't and explaining why certain things weren't necessary. We ended up having insulation blown in our attic and a few doors sealed a bit better. The results of this work were almost immediately noticed. We wouldn't hesitate to recommend NRG Pros or use them again ourselves. read more

Loi is the best! He responded to my request right away and showed up when he said he would. He came and gave me an estimate on a Wednesday and I had my insulation installed 2 days later. Loi is passionate about what he does and explains everything very well. He and James left everything very clean. They both wore masks the entire time. Call him. You won't be sorry! read more

It was past time to get the attic in our 50 year old home brought up to current standards. I contacted some companies that had good reviews on Yelp! to find out what it would cost. NRG Pros came out quickly to estimate/quote and was very competitive on the cost. We went with them and am very glad we did! Not only did they schedule quickly and do a great job, they went above and beyond. Loi found a duct that had been popped loose when workmen the week before had added ducting to keep my bathroom exhaust fans/outlet from getting buried in insulation. Loi showed me the issue, and while I watched he opened the duct insulation around it. As we discussed a fix, he offered to try to fix it. He was able to fix it better than the A/C guys (and took before and after photos that he showed me. In fact, he documented all his work with before and after photos.) He did this at no extra charge! Any future insulation needs I have, I am calling NRG Pros first! read more

One of my neighbors told me about the Oncor program (Take a Load Off Texas), but I didn't think I'd qualify. Turns out ... the services are free if you're on the Oncor grid and your house is all electric (very affordable to gas home owners). After sealing my house to see where the leaks are, they installed 12" of insulation in my attic and then weatherstripped and caulked all the ext doors and windows. They then sealed the house again to test their work. The crew was friendly and professional, and they worked quickly and efficiently. I highly recommend NRG Prows (214-515-8666). read more

Very personable group of guys. Just like previous reviews. Kind gentleman, pet & children friendly. They were here less than 10 min and gave us suggestions that we could do ourselves (attic insulation) for very little $ and time, and no charge for their assessment. I would highly recommend checking your home's energy efficiency with them. read more

Can't believe my luck finding these guys. They are super friendly and helpful. Hired them to install attic insulation after some incredibly high electric bills. Going through oncor's take a load off Texas program and they fund most of the bill. Super knowledgeable and did everything in their power to increase the efficiency of my home. Installed weather stripping, foam insulation under sinks in addition to attic insulation. Guys! He even advised us on home improvement projects around the house. My kid was fascinated by them and wanted to hang with them while they were here. Like other people said they're pet friendly too. So happy and can't wait to see the results. read more

Did a fast FREE job under the ONCOR energy saving plan. Polite and pros at their job. You must have ONCOR elec. and you will be amazed at your savings. read more

NRG Pros is registered with the Oncor Take A Load Off Texas program, and that's pretty much the only work they do. They arranged an estimate for me over the phone and schedule a time to arrive, and were very prompt. Took off the Oncor rebate up front rather than making me pay the total and accept a rebate. Their crew worked quickly - literally a busload of guys came and had my 1750 square foot house done in about 100 minutes. In that time, they added fluffy new insulation to the entire attic, caulked all my windows, and installed weather stripping on all the doors. Owner Loi was hanging around explaining the work they were doing and he was super friendly. The entire staff was very pet friendly and helpful and they all seemed to really enjoy their jobs. Loi says the won a quality award from Oncor the past two years for their great work through the program, and I can see it from the way they paid attention to details and walked me through what they were going to do beforehand. By the end, they had reduced the airflow through the house by a third and I know that all the extra attic insulation will make a huge difference. read more

Loi and his team were fantastic and provided superior service. I highly recommend them for your energy efficiency needs. They did weather stripping and attic insulation on our home. read more