Our toilets were not flushing late evening and tried multiple tones to clear using a plunger,…read morecloset auger, and bucket of warm water method to no avail. Ray, the owner came out at midnight and cleared a clogged line going to the main sewer. He was on time, professional, explained the process and provided a clear estimate for the job. I would highly recommend him again.

There's nothing as exciting as when a tenant calls up saying there's water leaking from under a…read morebaseboard (except maybe playing Russian Roulette, but I'm not sure about the latter, and I don't intend to find out). We went over and looked at it and unfortunately it didn't look like something simple, so we needed a plumber. Our neighborhood plumber was booked a week out, and so were the two others he recommended, so it was off to Yelp to look for one... found a five star plumber, asked Yelp, Yelp offered to send info to multiple plumbers, and Ray was one of the ones that responded. I was a little nervous about hiring a guy with only one review on Yelp, but he had good reviews on Google, Angie's List and other places so I decided to give him a shot... being available to come out the next day was definitely a big plus. I was a little nervous when he came out in an SUV with a magnet on the side instead of a fancy painted truck but he definitely knew what he was doing. Unfortunately we had to replace an entire shower valve ($$$) instead of just a cartridge ($), but he did a great job and put an access panel in the wall instead of just leaving a giant hole in the sheet rock like I was expecting, so that was a nice plus. Other pluses: entirely paperless, Ray showed me a complete estimate before he got started (which ended up being the final bill), and was willing to explain things. His pricing for the shower valve replacement I thought was pretty reasonable. Minuses: when diagnosing the leak he noticed one of the toilets was leaking (into the bowl) so I asked him to fix that... the charge for that was I though was pretty high since he was here for something else as well, I've replaced toilet innards and it's pretty simple with cheap parts. But he did have the price on the estimate so I can't really complain. Overall, I definitely would recommend him and will call him again for other issues... hopefully not any time soon though :)

Showed up on time for an appointment and fixed the problem. Very friendly owner…read more Would hire him again.

The problem of a pressure restrictor was fixed and no cost. They had put it in a month back then…read moreproblems with in the house were fixed as well as sprinkler freeze break. Toby is the Best. His crew works so well and friendly.

The person who came to work on my unit was very late, and when they finally showed up, were very…read morerude. They acted as if I should be happy. I waited all day for their arrival In the summer, I would understand them being so busy, but in early March? Really? The manager, Dustin, wanted to Educate me on how to use my system? Seriously? How did he get my resume and know my work history? SMH NEVER AGAIN will I call them or pay them to come out.

Responsive and prompt service! The AC was not working last…read morenight and so I looked on Yelp to find someone to come in the morning. They sent Steve Pham to our house. He wore his mask and gloves on both his hands and feet to make us feel safe during these covid times. Told us that our capacitor and hard start kit was out and needed replacing. He pretty much fixed it within the hour and our house is now back to being cool again. We also found out that Steve is from the same town that my wife is... Small world. To anyone that is pondering who to call, I would recommend this company for their professionalism, promptness, and reasonable pricing.

Plumber McKinney TX delivered fast and professional service. The plumber was knowledgeable,…read moreexplained the issue clearly, and completed the repair efficiently. Great communication and reliable work. Highly recommended.

Very nice job with our Water Heater , that guy has been more than helpful in repairing some other…read morestuff we had in the building. I would certainly suggest plumbing facilities for this business

Jimmy was very straightforward and honest. He was able to explain and detail the work required…read morewithout talking over my head. His knowledge is unparalleled and his cost were very reasonable. They were also able to fit me in quickly!

Was told a master plumber would be coming out for a home warranty repair 2 days after technician…read morecame to survey the work, didn't hear back from them for over 9 days after multiple calls were made to inquire on when they come. The same person/tech that came out previously came to perform the work (not the master plumber we were told would be coming to perform the service). Technicians work was not complete and when questioned about the quality, I was told "that's just the way it is". Technician proceeded to make excuses regarding why work could not be completed. When my wife asked for next steps he RAISED HIS VOICE and yelled "what the hell do you want me to do?!" This company came into our home spouting buzzwords like "honesty, integrity, trustworthiness" only to push for upsells and couldn't even follow the timeline they quoted nor provide any semblance of quality work. My wife was made to feel dismissed and disrespected in her own home simply for asking questions. When master plumber was called by tech I asked to speak to them and inquired how they would make this right. He proceeded to tell the tech to get in his truck and drive away as there was no way he could make us happy. We were left with fixtures that are in worse shape than before they attempted work, and a blockage that we will have to get another plumber to fix. Main issues = integrity, honesty, timely communication, follow through and the fact that a representative of this company rose his voice in a hostile manner to a woman on her own property when asking clarifying questions. Ladies, I'd think twice before allowing this company into your home. Gentleman, I'd suggest you be present to inspect work and to provide an environment of safety for your family/loved ones.

Excellent Service! He was affordable. It's good to know that I can use Joe in the future.read more

They were upfront on costs and took care of the installation of our light fixture plus removed two…read moreothers.