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Precision Chrysler Jeep Dodge Ram

2.3 (79 reviews)
Open 9:00 am - 8:00 pm
Updated 3 weeks ago

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April C.

Awful avoid very negative experience too lengthy to write just awful wanted me to pay them $300 for taking my trade, Carvana paid it off AND GAVE me $3200!. Made 2 visits 2nd visit was to finalize plans, salesman after stalling cone back and told me vehicle Sold? HUH? I was looking for a new Ram 1500, wouldn't budge off Full MSRP? Do yourself a favor don't waste your time. Call Dana- Beyer Morristown bought a great RAM there!

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9 years ago

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Ask the Community - Precision Chrysler Jeep Dodge Ram

Review Highlights - Precision Chrysler Jeep Dodge Ram

Let me start out by saying Brian Pangione in the Service Department was awesome.

Mentioned in 10 reviews

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Route 23 Auto Mall

(98 reviews)

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.

The Car House - Missing bolts

The Car House

(62 reviews)

I had a pleasant shopping experience - very happy with my vehicle, and the service of the crew was…read moreexcellent - Thank You (in alphabetical order) Ahmed, Mohamed, Ray and Troy for your service. There was a problem with the brakes but, the most important thing is to own up to a problem, and the guys at the CAR HOUSE of WAYNE did just that and I received a refund for having the brakes fixed. Thank you again

Regarding Vehicle Purchase from The Car House LLC…read more I am writing to express my concerns regarding a vehicle I purchased online from The Car House LLC in New Jersey on July 25, 2025. Unfortunately, the vehicle has proven to be unsafe. After the dealership replaced a cracked windshield, I discovered that the wiper sensor was faulty. During a service visit to Valvoline Instant Oil Change on August 7, 2025, an employee informed me that metal shavings were found in the transmission pan. Additionally, the dealership had agreed to replace a damaged front grill before delivering the vehicle to my apartment; however, they only glued the existing grill instead of providing a new one as promised. Moreover, the driver's headlight is not functioning. On August 9, 2025, I visited Mavis Discount Tire, where I was informed that all four tires are worn and dry-rotted, and that the car shakes when exceeding 40 miles per hour. The technician also noted that the brake pads are nearly worn out. When I returned to Mavis to replace the tires, I learned that the rims are fractured and must be replaced before new tires can be installed.

Kia

Kia

(126 reviews)

My experience with Kia of Riverdale was extremely frustrating, to say the least…read more Communication is terrible -- calls, messages, emails, and voicemails all go unanswered. The only real progress was made when I drove an hour and a half to deal with it in person. My temporary tags expired, and I was left driving on expired tags for nearly two weeks with no clear timeline for my registration or permanent tags. At one point, I was even told to just "get a ticket and they would cover it," which is an unacceptable solution to a problem they created. There was also an issue with the car that should have been caught during their "extremely extensive" pre-buy inspection, and getting reimbursed took nearly four times longer than what I was originally told. Dealing with them was frustrating from start to finish. Would not recommend.

Kia Riverdale is hands-down one of the worst dealership experiences I've ever had. From the moment…read moreI walked in, it was clear the staff operates with zero respect for customers and full focus on manipulation and pressure tactics. The sales team was dishonest, evasive, and clearly trained to confuse rather than inform. Pricing changed multiple times, explanations never matched the paperwork, and every question was treated like an inconvenience. Nothing about the process felt transparent -- it felt calculated. Once they realized I wasn't going to be bullied into a bad deal, the attitude flipped completely. I was ignored, brushed off, and treated like my time didn't matter at all. Professionalism disappeared instantly. The finance process was especially bad -- rushed, misleading, and full of red flags. I would not trust this dealership with anything involving contracts, money, or honesty. Avoid Kia Riverdale at all costs. There are plenty of dealerships that don't rely on deception and pressure to make a sale. This place does, and it shows.

Dep Auto Sales - Patrick showing off his new car.

Dep Auto Sales

(5 reviews)

Bought a used car from DEP Auto Sales last month. I am not a motorhead by any stretch, just a mom…read moretrying to help her kid buy his first car. After a pretty exhaustive search and some scary test drives at used car lots around the tri state area, we feel like we got an excellent deal on a good, solid car for not a lot of money at DEP. Very satisfied with the entire process. Really nice people-- turned out I knew the owner, who is a longtime community volunteer. While we were there doing paperwork, several neighbors stopped by just to say hi to the guys working there. One guy brought his dog. Just a nice local business. The only thing I would caution buyers- I didn't hear back when I emailed for info a couple of times, perhaps they dont check it very often. So you're probably better off calling or just stopping in. But how often do you hear about a pleasant used car lot experience? This was one of them!

We bought a 2004 GMC Envoy. It was in very nice condition and it came at a good price. Our buying…read moreexperience was pleasant. Jack did not pressure us and was very friendly. He went out of his way to let us test drive whatever vehicle we were interested in. Upon receipt of the truck it had been cleaned out, vacuumed, washed and looked great. It came with a 3 month warranty and we were happy. After driving the truck for a few days we noticed the air conditioning did not work. Jack sent us to Meineke a few times before we realized that it was going to be an expensive fix. Jack took care of it all and it was fixed to our satisfaction. Jack is honest and fair. I would recommend DEP Auto Sales if you are looking for a good used car at a fair price from a trustworthy source. Happy Shopping!

Precision Chrysler Jeep Dodge Ram - car_dealers - Updated May 2026

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