This is my 2nd car from mike alway great service !!! Thank you auto connect for the great car againread more

My first ever experience with a used car dealer after 45 yrs of buying used, private sale. Got a…read moretoyota highlander at good price after asking for a relatively poor gas-mileage station wagon, since i don't drive long distances. One minor repair to water pump was covered by the included 90-day, 4.5k mile pow train warranty. Sales guy Vinnie only helped when asked, no high pressure tactics, fair & fast negotiation w/o BS. Very satisfied customer here. This mom-wagon does most anything i ask of it, and will zoom out for, e.g. getting on interstates. 16 mpg, short trips, reg gas.

This place is the BEST! No haggling, just an honest car purchasing experience…read more Fair trade-in price, honest conversations, no high pressure sales tactics, just a pleasurable car-buying experience. Billy Dejager and Tony Bezzina were astronomical and professional. I highly recommend this dealership!!

Horrible experience at Towne Toyota in Ledgewood, NJ. I highly recommend shopping elsewhere…read more I purchased a Toyota Certified Pre-Owned 2023 Toyota RAV4 from Towne Toyota in April 2026. Before purchasing, I noticed cosmetic damage that had been poorly repaired. The general manager acknowledged it and reduced the price, so I decided to move forward. Unfortunately, the problems started immediately. On the drive home, I heard a noise and discovered a piece of the exterior body molding coming loose and falling off. I returned to the dealership, where it was simply reattached. About a week later, I began experiencing braking issues. The brakes did not seem to stop the vehicle properly; the brake pedal would sink almost to the floor, and eventually a Brake warning light appeared. I contacted the general manager and brought the vehicle in. Before any technician inspected it, the service manager got into my vehicle, pressed buttons, shifted it into gear, and applied the parking brake until the warning light disappeared. When I asked why he would clear the warning before it could be diagnosed, he offered no explanation. Fortunately, the employee who checked me in had already seen the warning light, and I also had a photo of it. After waiting more than an hour, I was told the vehicle was safe to drive. Almost immediately after leaving, the Brake warning light returned, forcing me to turn around. I was then told the vehicle needed a new sensor and battery, but the sensor was not in stock, requiring another trip. About a week later, the Brake warning light came on again. During my next visit, the service manager became argumentative and raised his voice, claiming the problem was the steering angle sensor--the same component I had been told was already replaced. Toyota states that the Brake warning light can indicate a braking system failure and advises drivers to pull over immediately and have the vehicle towed. Despite this, I was repeatedly told the vehicle was safe to drive. The dealership eventually agreed to replace additional braking components, but the necessary parts were again unavailable, requiring yet another trip. Since the dealership is about an hour from my home, these repeated visits resulted in significant lost time. When I finally received a loaner vehicle, nearly two weeks passed without a single update. After I contacted the dealership, I was told the Brake warning light had returned even after additional repairs, meaning they still had not resolved the issue. While checking the Toyota app, I noticed my vehicle was parked at a residential address instead of the dealership. I later learned the service manager had taken my vehicle home, which further damaged my confidence in how it was being handled. About two months later, I returned because the suspension felt unusually soft and unstable. The vehicle floated over the road, had excessive body roll, bounced over small bumps, and produced loud banging noises from the driver's side front suspension. The paint is also peeling in several areas, and rust is beginning to form. The service manager photographed the damage but never explained what would be done or whether it would be covered. This has been the most problematic vehicle I have ever owned. Between the repeated safety concerns, unsuccessful repair attempts, poor communication, and dismissive customer service, I have completely lost confidence in Towne Toyota. I cannot recommend purchasing a vehicle from this dealership and will never do business with them again.

I had such a pleasant experience at BMW with Dean. He truly couldn't have made leasing my 5th BMW…read moreany easier. From start to finish, it was easy, relaxed, and exactly how getting a new car should feel. Dean was willing to go above and beyond. He sent me detailed videos, answered questions, and even negotiated mostly everything via text, which was incredibly convenient. I'll admit, I half expected something to change or go wrong once I arrived at the dealership to finalize everything but nope. It was smooth sailing from there, and Dean was somehow even nicer in person. I also really enjoyed chatting and sharing a few laughs with Arman while I waited for the paperwork. He helped pair my phone and was genuinely excited to walk me through all the new features in the truck, which made the experience that much more enjoyable. Thinking back on it, all the employees were warm and welcoming and for the first time, visiting a dealership didn't actually suck.

Luis Alvarado helped me with my purchase on sat thank u to the bmw team I got my convertible finallyread more

After spending time looking for a used car at different dealerships, my wife found Colonial Motors…read more We're very glad she did! While the choices were slim elsewhere, Colonial had multiple cars to choose from. The manager, Jack, was a pleasure to work with. When we did select a car, he was very accommodating letting us take it locally to have it checked out, even offering to have someone take it there. After passing the inspection, the purchase process was very easy. Jack told us that if there were issues afterward, he'd take care of them. True to his word, when we did have a few minor problems, he took care of them at no cost to us. Buying a used car is always such a tedious process. Working with Jack at Colonial made it much better!

Buying a car can be stressful especially a used car . Great purchase I made and very easy processread more

The worst experience of my life the salesman Anthony is a liar and a thief he sold me a faulty car…read moreand has promised to make it right for four weeks now this dealership is unlawful and should be condemned. How does a reputable car dealership sell a car that's visor is permanently broken to shield drivers vision in good faith .I have been driving for 40 years and bought my share of vehicles this is a disaster area run don't walk away

I bought a car here several months ago. They were very easy going and not pushy like your standard…read moreused car salesmen. I got a good, quality vehicle at a reasonable price. They also printed out car faxes for me right away on every vehicle I inquired about.

Very bad experience. Had service light come on within 1 week of purchase on Prius. I called them…read moreright away. Light went off and I called them again to tell them went on vacation and light went back on stating numerous problems. Had car in shop for three days of vacation. Cost 612 00 plus a tow call call. Called them numerous times. Finally took repair bills down to them (over 100 miles both ways) and they told me they couldn't help me. I offered to split the cost and they refused. STAY AWAYm

Bought a used Mercedes CLK350 for $5400, drove it less than 2000 miles before the transmission…read moretroubles haulted me. Repairs over $4000. Ive been paying off a car I can't drive for a year and half now. Beyond angry.

I purchased 2021 BMW m440 a month ago from this dealer. They told me everything did checked and…read moreinspected no issues at all after couple days I seen dripping oil to my driveway and smoke after driving was an active leak and I didn't even put 50miles on it. I directly called them I had 3 month warranty at first they said we sold the car as is we can't fix that after talked couple times they accepted warranty I left the car to them the 3 hour work took a month they didn't even provide rental car to me. Overall I do not recommend this dealer if u buying a used car you have to inspect very carefully before buying.

Management never greeted us never tried to make a deal…read more Sales rep George had no enthusiasm nor did he try to help us purchase a vehicle We drove down the road to Infiniti and purchased a vehicle cash that same day If sawyer gmc let us go that easily imagine how many other customers they are losing, something ownership should look into

Battery Replacement: At Ken Auto the Manager works hard at…read moregetting you the best deal for the parts required. He contacts multiple merchants, searching for the quality and the best price for the part required. It may take you a little extra time, so be patient because this can be cost effective. Also, "Ram is back". Go get your car fixed!!

Ken's auto body does professional high quality work. I took a suggestion of my Auto Mechanic and…read morewas very happy with the results.

I had no issues buying my new Ford bronco sport here but it has been very frustrating and…read moreaggravating trying to communicate with this dealership because I never received the overpayment for the estimated registration fee that they charged me. The over payment was supposed to be $87 but there was a $25 late payment deducted from it which makes no sense at all since I paid it when I bought the car, but nonetheless it has been a year and I've called four or five times and each time explained that I still hadn't received anything and they say they will look into it and call me back and nobody ever does. Its terrible that no one there cares to help me solve this problem. It's the little things that say a lot about a dealership.

The ford dealership at Randolph is terrible. They have awful customer service and make excuses for…read moreeverything. They are irresponsible , do not take ownership for mistakes and offer limited apologies. Communication is poor...it takes forever to talk to anyone and when you do finally talk to someone they have no answers or try to give you the run around. We bought our ford explorer there and traded in our bronco (they never paid the loan to our trade in) and then it took 2 months to finally get our registration for our explorer. No apologies for the delays (only excuses). Would never buy a car from them again nor would I recommend them to anyone.