There is no one better than "Team Ippolito!" Joe is the main reason we came back for a second car. The attentiveness from Joe, Karli and Guiseppe was excellent. Joe has his team trained well and he treats them with great respect. I'm looking forward to visiting again. I love my Santa Fe Calligraphy!! It drives like a dream and is sharp looking! read more

Towne Hyundai - Car Dealers Near Me - Denville, New Jersey

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I leased a new Tucson from Towne Hyundai in December for my son, working with Isaiah. The primary reason I chose this dealership was their specific end of year promotion promising to pay off my remaining lease payments. Since my previous lease was also from Towne, they had all my paperwork and confirmed the deal. However, I recently received a bill from Hyundai Finance because Towne only paid a portion of what they promised. I am now being held responsible for payments that the dealership explicitly agreed to cover. I never would have signed for a new vehicle if I knew I'd be double-paying on two leases. For nearly three months, I have been given every excuse in the book: "the finance guy is on vacation," "the check is in the mail," or "I need to talk to the GM." This is beyond a simple mistake; it's a failure to honor a contract. If you are considering Towne Hyundai, be extremely careful. Get every promise in writing and double-check your account with Hyundai Finance immediately. Based on my experience with their lack of transparency and follow-through, I cannot recommend this dealership to anyone. Go elsewhere. read more

Our experience with Towne was amazing. From our first interaction with Robert to our sales process with Sonny it was amazing. It was easy, no pressure and fair. We leased a Tucson XRT and loved the entire experience. Cannot wait to deal with Sonny and Towne again! read more

Jay H, Your dealership has had my Ionic 5 since January 2025 - almost 6 months. If you can't fix it - Replace it. Do the right thing! read more

Jake the Snake from service truly goes above and beyond. He is honest and friendly. He gets to know you personally and makes you feel valued. read more

We were looking for a new car, we were finalizing between Toyota RAV 4, Tucson SEL, Mazda CX50, and Honda CRV. In this whole process, we visited many dealerships, and this Towne Hyundai was one of them, located at Route 10. though in the end, we got another make/Model, I wanted to just mention their customer service especially Jonathan and Peter Ibrahim. They helped us with my queries, they explained everything about Tucson, and they offered an actually very good deal with a 0% APR rate but my family members, let's say they were not Hyundai fans. Despite the fact I did not buy from here and I bought another make a model car, they were very helpful so if someone looking for buying a Hyundai car either Sonata, Elantra, Tucson, or Santa Fe I would recommend this dealership. Thank you! read more

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Just to be clear I did not have a personal mechanic look at the damaged car. It was a Hyundai dealership that inspected it. Towne Hyundai deceived me and took the 2023 Palisade back and gave me a full refund bc I contacted corperate not bc you are a reputable dealership. I also had all the proof you forged certified paperwork saying the car was good. You also took the car back and told me I was lucky to not be charged for a 1000 miles I put on it and a restocking fee. After I returned it you put it back online then I called coperate again and you took the car to an auction site. You are a shady business. read more

Towne Hyundai - This is the inspection from Hyundai dealership of the damaged car you sold me. Please stay away from Towne Hyundai - Car Dealers Near Me - Denville, New Jersey

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My family has purchased three cars from Towne Hyundai. I have used the same salesperson, Joe Ippolito. The rationale is simple: trust. He treated us with a professional, competent, and friendly demeanor. No baloney, games, or sleight of hand tricks. His team is just as good, and they go out of the way to help. When I get my next car, I will see Joe and his team. read more

When I was buying the car Ionic 5 2025, I was told that I add a choice of a free Level 2 charger and could pick my contractor or a $400 to $450 charging credit. After buying the car I went to the Hyundai site, no credit option and before sending you the charger you need to do throw a Hyundai contractor that cost $1500 or install solar panel. Will think twice before coming back to your Dealer Ship for a new car. All that for $450. Send multiple Emails and no response. Horrible after sale service, seems like nobody cares after the sales is done. At the end I had to buy a charger on Amazon and install it. read more

Joe Ippolito and his team were great! I had an amazing experience buying my 2026 Tucson!

Town Hyundai Service Department - Absolutely Awful Experience Do not take your car to Town Hyundai's service department. From start to finish, our experience was appalling. Andrew and Emily were consistently disrespectful, unprofessional, and uninformed. My car was part of the Hyundai white paint recall. We received a letter confirming the paint warranty was extended through December 31, 2025. When I called ahead, Emily assured me no appointment was needed, the process would take 10 minutes, and they were open until 5:00 PM. We arrived at 4:30 PM, only to be told by Emily that they wouldn't take the pictures or file the claim, claiming the warranty had expired. Even after showing her the official letter, she continued to argue. Andrew then stepped in and was even more rude and aggressive. He berated me to the point I had to call someone for support. When that person tried to explain the situation to Andrew over the phone, he yelled at her and handed the phone back to me saying, "You need to get her under control." This is apparently Town Hyundai's idea of customer service. Eventually, they did take the pictures. Weeks later, they called to schedule the repaint. Andrew falsely claimed we couldn't get a loaner unless we paid out of pocket, which Hyundai corporate later confirmed was incorrect. Fortunately, we didn't need one. When we picked up the car, it was shocking. The paint job left paint on the sunroof and back window, the trunk was full of garbage, the tire light was on, and the car now makes a horrible squeaking sound. We had explicitly told them not to replace the filters, yet they did--and charged us for both the parts and labor, despite Andrew saying labor would be waived. When I confronted Andrew, his response was: "You got a $5000 paint job for nothing and we did your car when no one else would, so you should be happy." No, Andrew--Hyundai issued a recall because their paint was defective. They were correcting their mistake, not doing me a favor. I've since contacted Hyundai corporate and have been assigned a case manager. I will not let this go until my car is properly fixed. Avoid Town Hyundai's service department at all costs. If you must go and encounter Andrew, ask for someone else immediately. read more

Great service Helpful, professional staff Wonderful assistance in purchasing a new Hyundai. Joe Ippolito and his team are the best!! read more

I just purchased my daughter a 2022 Venue at this dealership. I previously had a Tucson and now own a Venue myself. The sales staff was so helpful and I appreciate that they are honest with pricing. They live up to their promises; don't bother shopping around...I wasted time with other dealerships. From now on, I will only buy from Towne Hyundai. read more

Service review My experience with dealerships in the past has not been good, so I am very skeptical when bringing my car to one for work(which is why I was there today - oil change). I learned today that the right service person can make all the difference. Theresa Herzog is fantastic and is a tremendous asset to Towne Hyundai. She understood that I am on a budget, she didn't pressure me to get unneeded work done to my car, and treated me with a humble professionalism. Lastly and more importantly (to Hyundai) is that she turned my decision around to get brake work done when I was going to just go to my local mechanic. In short she just made the company quite a bit of money just on her treatment of me. Thank you Theresa and Hyundai for earning back my trust. read more

My daughter and I had the best car experience of my life with Steve at the Denville Hyundai. He could not have been kinder, more helpful, more insightful, and in general a nice guy. By the time we left with my daughters new car we felt like we made a new friend. I would recommend anyone to go in and see him if you are in the market for a new car. read more

A huge Thank you to Joe Ippolito and his team! They are amazing and go above and beyond. I leased my 4th Sonata today and they made the whole process stress-free. They are so kind and give top notch Customer Service. read more

I have to edit my original review.. truth is.. Although the service team was great.. Not sure I would I Bring my car back here.. disappointed in many things! read more

Joseph Ippolito Jr. sales representative was awesome all around. He took the time to discuss all models including my trade- in options. I have leased from this location multiple times with Joe as my salesman. Staff was pretty good as well. Friendly and accommodating. read more

Towne Hyundai - Car Dealers Near Me - Denville, New Jersey

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Joe Ippolito Jr is the man!!! All I can say is a gentleman, a true professional! He listens to exactly what you want and put you in the vehicle that you asked for at the best price possible. Joe and Tatiana are amazing and I would recommend to all!!! read more

Towne Hyundai - My new ride!!! - Car Dealers Near Me - Denville, New Jersey

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I recently purchase 2024 Elantra Sel, this is my 5th lease , Joe is my to go to man he always excellent service the best deals i would'nt go to anyone else.... read more

Damon was extremely helpful and we got the perfect vehicle. I recommend him as your salesperson if you need a new car!

Chad was a great salesman. He was friendly, low pressure and extremely helpful throughout the process! We love our new car. read more

Towne Hyundai - Car Dealers Near Me - Denville, New Jersey

Huge shoutout to the maintenance department! Went there yesterday I spoke to Earnie. He greeted me very quickly! I told him I needed a mirror replaced. Went checked supply told me they had it ordered they got it in this morning went in was in and out in 15-20 minutes! I unfortunately did not get the name of the tech but a big shoutout to him as well. Great customer service no pressure for anything. I would absolutely come back here for any work! read more

Just had an amazing experience at Towne Hyundai. the staff are friendly and helpful. Joseph Ippolito was great. The entire process went smoothly, and I love my new car. Thanks so much!, Alyson read more

I love Towne Hyundai We just picked up our brand new 2025 Tuscon and love it! Joe Ippolito and team were incredible to deal with from helping us select the right behicle for my wife to the delivery process. No high pressure sales, just honest people looking to get you in the right car. read more

Just drove off in our 2025 Hyundai Santa Cruz. Joe Ippolitto's group were amazing! Just good honest service, no dog & pony show, no upselling pressure. Could not believe car buying could be so simple. Keep up the good work. read more

Emily was absolutely amazing! She helped me thru the whole entire process and informed with everything that was going on . Supper accommodating! Very nice I truly appreciate them read more

LOVE Towne Hyundai! My salesman Joe Ippolito and his assistant Tattiana were FANTASTIC!! He worked with me on the number I needed to be at in terms of my monthly payment and got me into a beautiful car. I wanted it White (Check!) with chrome wheels (Check!). It was a great experience which is why this is my 3rd car with this dealer but Joe Ippolito really took it over the top! I hope he NEVER leaves - only will work with him!! Thank you Joe and Tattiana!! read more

Avoid this place and buying a Hyundai at all costs due to the class action lawsuit for their engine failing. One of the most unethical service departments out there. My car has been consuming ALL THE ENGINE OIL ONLY after 700 miles so I brought it in for oil consumption tests. First they overcharged me twice for services but thankfully I had my calls recorded and they contained to ignore my calls and texts. Then Terry refuses services for the car repairs and process to say "Keeping like this or you can take the car elsewhere for service". This was reported to the dealership manager. But then I brought it my car for the second oil consumption test and they refused to top off the oil and the service manager Erine goes on to say "I don't want to speak with him, he is just playing games" the proceeds to assault me by putting his hands on me and pushes me out the door while refusing service. Then they refuse to issue the check for the refund and stating to never come back to this dealership given I have reports them to Corporate for their 4 instances of unethical practices and negligence. read more

Ignore my location. I am from Madison, NJ I brought my daughter's Hyundai 2006 Tucson V6 in for a check engine light and other issues. They received me friendly and took down all my issues. I also gave them a read-out for the check engine light, but they said they had to check it themselves. They said they would charge me $179 to check the car. They didn't charge for the inspection on the final invoice. At noon on Tuesday, I got an estimate and thought I must be dreaming. - Two light bulbs for the front side markers are $74.06. - Two light bulbs for license plate $$75.76 - One light bulb parking light $41.50 - Rear hatch shocks and glass shocks LH-RH $943.40 - Replacing two TPMS sensors $724.04 Seriously? This is highway robbery and a total rip-off. The two light bulbs for the side marker parts costing $2, and replacing them each took me 5 minutes. The license plate light bulbs were $1.43 (10 bulbs, ordered wrong), and replacing them took 5 minutes each. The parking light bulb cost $0.25. I decided not to replace the bulb because when has that light ever been used? The rear hatch shock and liftgate parts cost $49.78 (the most expensive ones), and the glass door cost $24.08 (the most expensive ones). It took me 30 minutes to replace them all, and it was super easy. I got the parts from Rockauto, which is a quality product. Total casts for the parts from Rockauto are $73.86, and 30 minutes of work on my part. Two TPMS sensors cost $43.58. Removing two tires and installing the two sensors should not cost $680.46. I can get a complete set of tires for that money, and COSTCO will charge me $40 for each sensor. Lastly, they have this fancy SMS system, but they need to answer when you ask when I can pick up the car. Yes, I dropped my car off without an appointment on Monday afternoon, but at least you can tell me when the car will be worked on when I ask on Thursday morning. I had to call on Friday morning to get an answer. Please don't use a communication system you don't reply to unless I ask you to add something to the list. Please don't go there. You cannot trust them at all. read more

Wow!!! What can I say I been in business since 2004 and tired to give this dealership my business they confirmed my appointment. I call to get information and they would not give me over the phone internet service Daniel hangs up on me. Called again and spoke to someone who was more understanding. Got there before my schedule appointment and they couldn't make the deal. Young kid wanted told me he needed my license for insurance purposes. Which I told him no. Because I wasn't test driving the truck I was interested in. He told me he had to because I was on the property. Never in my life I heard that and he still wasn't getting my license information until I knew the deal will go through. Well to say the least I also knew price on his part play the part and I didn't get what they told me over the phone. Waste of time read more

I have tried over the past 8 weeks to obtain an explanation from the General Manager regarding how certain numbers in my lease were calculated. I believe the numbers were inflated to result in a predetermined profit margin/monthly lease charge. This would explain why I was NOT given the opportunity to review the lease for a 24 hour period as designated in the lease. I am sharing this review to let other prospective buyers know my experience was devoid of dealership transparency. Very frustrating. Richard 973 635-5140 read more

Joe Ippolito is top notch. My family and I have gotten many cars over the years with him. He always gets us the deals we want. He always makes it happen. Very very thorough. Very knowledgeable and very hard-working. Extremely efficient. Not to mention very personable, very kind and easy-going to work with. Definitely go here if you want a vehicle from Hyundai and ask for him. read more

Bought my son his first car! Joe was amazing making sure we were satisfied. Get your car serviced there because Chardae is the best. I will only leave our cars in her hands. read more

Joe Ippolito is phenomenal! He is professional and is extremely knowledgeable about the Hyundai products. We have used Joe for years and he has always made us extremely satisfied. We would never go anywhere else! read more

Brought my Santa Fe Sport for TWO recalls last June to Towne Hyundai. I booked the appointment weeks in advance stating appointment specifically was for the TWO recalls. On day of appointment I was told that I would have to come back as they completed one recall but had to order the part for the other recall. You knew I was coming in for TWO recalls why didn't you have both parts for my appointment which was booked weeks in advance?! in my frustration I delayed going back for second recall for months. I ended going back for second January this year (2025) and also asked that they perform any maintenance work necessary. They ended up doing a coolant flush, changed spark plugs, oil change with tire rotation for a total of almost $900. Get my car back and now I have a coolant leak and sputtering issue out of nowhere. Call them and take the car back Towne just to hear service rep say "I know it seems coincidental, but..." and the had the nerve to give me an estimate for the repair in the amount of $1600 and change just for the leak! I told him no way and took my car back and took it to mechanic in town who repaired leak caused by Towne Hyundai for $800. An extra expense I didn't expect. I work remotely so I didn't escalate to corporate immediately, however when I did file a complaint with corporate, everyone gave me the run around. "Bring the car back to Towne" corporate said "and they'll address the issue." I finally decide to bring the car back believing corporate was truly trying to help resolve my issue and I booked an appointment weeks in advance and was confirmed for loaner with EMILY. I get to my appointment on my scheduled appointment date and EMILY allegedly failed to book the loaner and to come back the next day and they'll get me a loaner! I then have to drive all the way back home, 40 minutes away, and still with no resolve for a car that now sputters because of their fraud service technicians! They ruined my car and refused to reimburse me for the gas and mileage that I spent and I am beyond furious. Hyundai Service locations ALL SUCK and no matter where you go for service you will be screwed. Whether they damage your car, charge overpriced rates, discriminate where they have you wait for hours WITH an appointment if you're a minority while they service others and the list goes on and on. I loved my car because I bought it for my birthday years ago, made sure it was fully loaded and it drove well. I considered treating myself to another new car in the next couple of years for another milestone birthday but I will NOT purchase another Hyundai. I had my fiancee buy a Hyundai as well as my brother and they too have had horrible experiences with the Hyundai Service locations they have been to. Moving on to better more reputable brands. Do yourselves a favor and skip Hyundai because after you purchase a Hyundai you will be miserable trying to service your car! Not worth the headaches AT ALL! I pray these Hyundai dealerships all fail miserably in an already bad car market! I wish I read all the reviews before I booked with these FRAUDS! They are all CROOKS! It's all good though because karma will get you in the end! read more

I posted a review on google as well but we truly had such a smooth experience here I thought I should write here as well- Jose and Alex were wonderful to work with! read more

Our salesperson Leslie was polite, knowledgeable and made the process easier She even managed to get us a better deal We drove off the next day satisfied and grateful Kudos Leslie read more

Brian & Terry at service were awesome! Terry made the drop off process smooth, easy, & well informed. Brain helped make the pick up process fantastic! He was willing to stay until my car was ready, even if it was after service normally closed. Service was efficient and easy to understand. Thank you! read more

Outstanding service. Purchased a 2021 Hyundai Sonata. Brian and Alex at Towne Hyundai were fantastic. Everything they promised they delivered on. The best price, by far, even their financing rate was great. I highly recommend everyone to visit Towne Hyundai. Thanks Alex and Brian. Gary read more