I went to get my oil changed because of an offer Jiffy Lube made because I'm a veteran and it has been a while since we've been to the Jiffy Lube Rockaway, but I'll tell you the service was great. The manager was amazing and they told me everything that was needed for my car and what was absolutely needed and what I can put off I highly recommend Jiffy Lube Rockaway NJ. read more

Jiffy Lube - Oil Change Stations Near Me - Rockaway, New Jersey

Great service from courteous professionals. We were in and out in a relatively short amount of time. No frills overall, but you're there to get your oil changed. Wish the coffee machine worked in the lobby, but the lobby itself was clean. Good to go in totality. Thanks to everyone there! read more

This business took advantage of my young daughter when she went in for a simple oil change. The previous mechanic had failed to update the windshield sticker, and instead of honestly explaining that, they pressured her into paying for an unnecessary engine flush. She was nervous, inexperienced, and trusted what they told her. What should have been an $89 oil change turned into a $250 bill. Shame on any business that targets young customers with scare tactics and upsells they likely don't need. I would strongly recommend people -- especially young drivers and parents -- avoid this place. read more

This Jiffy lUbe is the BEST! I had a problem with my car the day after service. Jiffy Lube sent out 2 men to help me to my home! They solved it - Gunter solved it in a flash! When I called my dealership where I bought the car, they would even connect me with someone in service who would have been able to solve it. Jiffy LUbe is the BEST! read more

Quick and easy transaction. Took care of my car and wallet.. they even rotted my tires due to the amount of miles I put into my car. They show and tell everything that needs replacing and have comparative prices. read more

Every time I visit this joint I feel like I'm getting scammed. Forgetting the omnipresent up sell pressures, they change prices, add on special costs, and refuse coupons. Once they drain the oil from your vehicle, they have you by the short hairs. Today they charged $27 for a "special oil filter" on a Jeep Renegade. There is NOTHING special about a Renegade oil filter that you can buy for $9 tops at any auto parts store. This is the equivalent of picking my pocket to my face. I have not had the same issues at other Jiffy Lubes. It seems to be the Rockaway store and that franchisee's policies. Once every 2-3 years I make the mistake of returning when I'm under time pressure. It's close to my home. It's no surprise that I was the only customer on a weekend afternoon. Treat customers poorly and they will disappear. read more

After changing the oil, which is as expensive as the dealer now, they tried to scare me that my rear brake pads were almost metal to metal and wanted $250 to replace them.. I had replaced the brakes six months previously and only drove 6000 miles so I knew this was fishy. The dealer confirmed for me my brakes were fine. Scammers and more than that, liars. read more

Awesome service!! I'm 7 months pregnant and my husband and I are driving across the country to move from NYC to Chicago in 95 degree heat we stopped for an oil change and couldn't find water anywhere, the manager noticed our struggle and went out of his way to bring us two ice cold water bottles from his cooler. Devin the technician went out of his way to help my husband reattach the UHaul trailer we are pulling and then guided him in backing out of the crowded parking lot too. A+ service!! Thank you! read more

Long time waiting but best price in town if you aren't pressed for time. Very long break pad change but the manager took off the oil change completely off the bill. read more

I have used this location for many years. The one constant is how much everyone working there cares about their customers and cars. They always provide care and knowledge and give that something extra that makes their commitment to customer service standout. read more

This is my second time using the Jiffy Lube in Rockaway NJ. The staff is pleasant and professional. I went on a Saturday morning and the wait was not long at all. I am very pleased with Jiffy Lube. As a Jiffy Lube member I did get a $12.00 discount through email. NICE!! Pattie Sue Kolbe read more

Much improved customer experience. The pushy, obnoxious manager is gone. New guy provided useful info and options instead of shilling.

I was at this location in Rockaway only once and was satisfied. I only had the oil changed and the mechanic doing the work was very informative and observant. He saw there were new windshield wipers in the back seat of my truck and offered to install them for free. He also informed me of the amount of gallons of oil my truck is taking and if the extra gallon was okay with a charge. All and all I am very pleased with the manners and knowledge of this mechanic and believe this place only employs the best. Will be coming back. read more

Great location, swift, honest and affordable, clean. Professional and courteous staff. They honor most coupons and military discounts read more

I had an excellent experience with the guys at the Rockaway Jiffy Lube! They were efficient, followed distancing protocols and were empathetic to my concerns. The greatest thing is that they informed me if the status of the car and reviewed what was coming up for service without pushing it down my throat. I felt like I was visiting my family to get my car taken care of which put my mind at ease. read more

Great staff, solid work done quickly. I'll be back, no question. Jiffy on 46 in Denville/ Rockaway does amazing work.

These guys were so cool. My check engine light soon came on and I was not a happy driver. BJ and I were on our first road trip alone. I had him in the front seat and the music was going and then I see this light. I was about 1.5 hrs out. I went to an Autozone and they referrex me to Jiffy Lube. I need a tune up , all was well. We used the bathroom and 2 hot chocolate's later we were on the road. They gave me great pointers for checking the fluids in the car. They played with BJ and we were on our way. Another group of well informed young professionals who I met on my journey. I appreciate meeting and chatting it up with folks. Especially, in the world that we live in today. read more

Jiffy Lube - Oil Change Stations Near Me - Rockaway, New Jersey

I drove up and the service was quick and very warm. Everyone in the team was wearing a mask which made feel very safe. Above all the ease and inviting reassurance from the team was the main factor with feeling like this was a 5 star review. Best oil change experience I've ever ha. read more

Always speedy service and I've never had a problem. This time I even had wipers replaced and they're fantastic!

I would recommend going somewhere else for an oil change. They always try to up sell you on things you don't need or really want done at a jiffy lube. Last oil change I got There i kept having my low oil filter light go on and off. I brought it back and I couldn't recreate the issue so they wouldn't investigate it. I wound up going somewhere else and found out they broke my oil filter and shoved it back in place. Would not recommend this place at all read more

Been using this location for years and I keep coming back. The guys are so nice and have gone above and beyond with service more than once. The waiting area is clean and even when it's packed they are fast and efficient. read more

AVOID. Called Jiffy Lube on Rt.46 because the brake light came on on my dashboard. The guy, Antonio, tells me it's probably the brakes because that's what happens to Jettas (his words). I take the car in, they check it out, and an hour later I get a call that yes, it's the brakes, they need to be replaced. I give Antonio $600 to fix my brakes. When I pick the car up, Antonio tells me that he also drained the brake line and refilled it, and that if the brake light comes on again, to bring the car back and he'll drain the line again. Two weeks later I lost action in my brake pedal and the brake light reappears on my dashboard. I bring the car back to Antonio. Antonio tells me the brake light is on because the brake line is leaking. He offers me an estimate. These effers charged me $600 to fix something that wasn't causing the problem I needed them to fix. And when I confronted them about this? They offered me another estimate. These guys can go eff themselves because they'll eff you if you give them the chance. Advice? Take your car anywhere but here. Go two minutes west on 46 and go to Birch Tires. They don't charge you $600 to fix something that wasn't the problem. read more

Had a $15 off coupon. Lets be honest.....a lot of places can change oil, I am price motivated. Keep the coupons coming or the guy down the street gets my old oil. read more

Fast and courteous service. They even put air in the tires. They don't try to oversell.

The Jiffy Lube place in Rockaway on Rt 46 is by far the best. The folks are so nice from the moment you arrive till your car is done. They are very thorough, and fast !! I don't take my car anywhere else. read more

Their oil change is priced at $40 and you can get a coupon for a substantial amount off on the Jiffy Lube site. They do the oil change quickly and clean up the car, top off fluids etc. Not a bad job at all. My issue is on the constant upsell of overpriced services. A transmission fluid change for $149? You got to be joking. Air filter change for another $25. And no matter how many times I ask them not to go into my glove box to check the cabin filter, they do it anyway and that would be another $25. So, if you just need a basic oil change, this is a good place, especially with the coupon off their site. If you know that other services are needed, go elsewhere. read more

Always a great job. In and out in less than a half hour. Staff always friendly Cannot ask for more. read more

I had two kids with me and they were busy. My car was finished so quickly and the staff was so nice even after my toddler spilled McDonald's on the floor (and ate it). We have found our new spot. read more

My sister went to this Jiffy Lube for an oil change on her 2015 GMC Terrain with 29k miles. She spoke with the assistant manager, Chris, who convinced her that an "engine flush" was necessary. "Oil was severely overdue and dirty" is listed on the receipt. He showed her the oil filter and stated that the filter should never look as it did. Chris stated that it was common practice for dealerships not to change the oil or filter even if records show that they did. He stated this one was likely never changed. So on a relatively new car, my sister goes for an oil change and gets a bill for $181.98, with "discounts" that Chris did not have to give her, for a total of $159.92 charged to her. My sister informs me of the incident and needless to say, I'm skeptical. So I speak with multiple mechanics that I know who all state that she was likely scammed. I drive there the following day to ask about about it. I conducted a Carfax check on the vehicle to view the service records. I spoke with the manager who could not speak for the assistant manager, Chris, and stated I would need to come back tomorrow when he is working. He stated he would give me a free oil change to which I declined, stating I would never recommend that someone come back here. I told him that the Carfax showed that routine maintenance had been completed to which he stated I would need proof of that. I then drove to Paul Miller Subaru, the dealership that sold my sister the GMC, to get the service records. Records showed that at 22k miles, the oil and filter were changed. I then contacted Freehold Buick GMC, the dealership that originally sold the car and asked for their records. Their records showed that at 6k 10k and 17k miles the oil and filter were changed. I returned to Jiffy Lube the following day to speak with Chris. Chris stated that he guarantees that Paul Miller did not change oil and filter in the vehicle. Chris again stated, as he stated to my sister, that it is common practice for a dealership to not do the maintenance that they claim to do and that he "sees it all the time." Chris stated that he gets nothing from selling this "engine flush" service, ie commission, which I have yet to confirm. Chris also stated that he would not have offered me the free oil change if he had been here the previous day. I stated that I thought this establishment took advantage of a young girl who did not know any better. She did not have to say yes to the service, but when told that her engine was so dirty from lack of maintenance that if she did not flush the engine, it would only get worse next time, what was she supposed to do? An engine with 29k miles, with records that show regular maintenance was performed, and somehow the engine was so bad that this $100 service was necessary. I informed both dealerships that this Jiffy Lube claims their maintenance was not done, despite what their records show. In conclusion, I highly recommend avoiding this establishment. read more

Be aware.. their coupon is for $12 oil change OFF FULL RATE.. their full rate is ~$53... Be aware. $53 is way overpriced. Try Meineke or your local mechanic. read more

Very good service. I did not enjoy listening to the owner yelling at the guy under the car!

They did he job fast and professional. Took my coupon and I was out the door in 25 minutes. I will go back for sure.

Fast and friendly without lots of the extra BS involved with most other fast oil change places.

Had my '06 Dodge Ram in for a lube and oil about 6 mod. ago. Before I left the lot I checked to make sure they had lubricated my ball joints. They hadn't: so I had to go through the line again. OK, everyone makes mistakes so 3 mos. ago I brought it in for service. About 10 miles from the shop on my way home the check engine light came on. I had it checked at the dealership and they said the code was for the wrong weight oil had been put into the vehicle. When I called, the manager told me that that was ridiculous, and no way they would do something like that, and if they did, no way could the truck know it! I took the dealer report(which cost me $95.99) to Jiffy Lube and the manager still refused to believe what he was seeing, but he replaced the oil with the correct weight. Forward to today three mos. later and I decided to change the oil myself. Bought oil and a filter and when I went to do the work, it was obvious the parts store had given me the wrong filter. back to the store to find out they had in fact given me the correct one and Jiffy Lube had installed the wrong filter when I was last there. Attached are photos of the filters, the one on the right is the correct filter. Buyer Beware, I certainly won't go back! read more

Jiffy Lube - Oil Change Stations Near Me - Rockaway, New Jersey

This shop used a sense of fear and urgency to rush me into making a decision. When I stated I wanted to take the car to a different shop for a second opinion, they stated my car would likely not make it for a second opinion and I felt forced into using their service that I am still unsure was necessary. However, what angered me the most is that they damaged the lug nut on one of my tires while putting it back on. They tried to claim it wasn't their fault, handed me the lug nut that they could no longer get back on my tire and basically told me it was my problem now. I would have to take it to a tire shop to get it fixed. All, after I spend over $700 there. This place is backwards and corrupt. I can't believe they damaged my tire and told me it was my problem and did not do anything to make it right. read more

I can definitely understand a place like this charging extra, given the techs actually understand what they're doing, but half the time they really don't. $92 for an oil change on a 2011 volkswagen jetta.. $11 for the oil and $1 for their low end crappy filters they put on the car. And then $70 something for labor??? This is literally a 10 minute job if that. Honestly you're better off going to Firestone or midas, don't get ripped off by these fools read more

Service was fast and efficient. Hadn't been to Jiffy Lube in over 10 years. Will go back again

HORRIBLE, do not every go there!! Unprofessional employees and manager. I left after an oil change and my hood was not closed properly, I was told they had trouble closing it but no one every told me it was not closed. I went on the highway and my hood flew open, damaged my car and put me in danger. I had put a claim in through my insurance company, they contacted Jiffy Lube. Jiffy Lube apparently did their investigation saying I was at fault and was told by their employees not to drive. If I was instructed to not drive my car and it was unsafe I wouldn't have left. The worst!! They should be ashamed of themselves for how they treat customers. Whatever you do DO NOT go to this Jiffy Lube or any for that matter. read more

Went here for a simple oil change... As I'm standing at the counter giving the mechanic my info, he starts in on the sales pitch. I can SEE HIS COMPUTER SCREEN, not only prompting him for each sales pitch, but also showing him whether his location has the part (air filter, cabin filter, etc) is in stock... I kid you not, this guy tried to sell me two, TWO, different filters he didn't have in stock, not realizing I can see the giant "OUT OF STOCK" notice on his screen. Add to that, one mile up the road, and my tire pressure sensor lights up, maintenance req'd light pings on, and check engine light pings on... Lovely. Not only has this experience ensured I'll never return to this location, but also to ANY jiffy lube in the future. read more

Service was quick, easy, simple, made a few recommendations based on mileage but didn't push me or hassle me for more work. Was in and out in about 20 mins. read more