I arrived at closing time, staff received me nice with a good attitude and completed the service . clean space!

Hello I went to this jiffy lube location 56 and had an issue. Long story short they kicked me out due to a so called leak and a so called grease on my belt. This was very embarrassing and I asked if he could just change the oil and he said because it was 6pm (late in the day) he don't want to take the chance. I can try to understand his position but the way he did it was very unprofessional and I will not go back to this location on rt 46 ever again. I just had an oil change and engine flush today and it was a way better and inexpensive experience compared to the frustration and disappointment of my visit to your establishment. In the very beginning the gentleman with the very long beard accepted my car and drove it into the bay asked me to wait inside and I sat down not saying one word. There was 3 people in the waiting area including myself , 2 women and me . Instead of speaking as a professional he spoke in a loud tone and said " I don't know you better go to a mechanic because i am not touching this. I have knowledge of cars and I asked "can you just change the oil"? He said "no" In Kearny auto spa they acknowledged me properly and professionally such a big difference from a small shop compared to a huge well know chain like Jiffy Lube. This won't affect you at all but I just wanted let you know what's going on in your place of business because as a business owner I would appreciate the same courtesy. I understand working late because I work late everyday but there is no excuse to be unprofessional , I was just there for an oil change even though it's not a big job you made my Audi q7 feel like it was junk and made it look like I stole it . The expression on the other customers faces was embarrassing and you should treat every customer with the same respect that you would for someone who is spending a lot of money. Delivery is everything he may have been correct in his assessment but the way he delivered his input was very rude and wrong. I will take my business elsewhere no hard feelings it only business.i will stick to the smaller companies they value their customers and a re way more reasonable with their price. I got an oil change, engine flush , fluid check , tire rotation and free car wash for almost the same price I would've spent for an oil change at Jiffy lube. They charged me $170 for all of that and you charged me $156. Thank you and have a great day read more

These guys rock. cool guys with awesome service definitely the reason I've been going there for over 20 years to the same location.

I have never had a bad or subpar experience at this Jiffy Lube. The staff is always professional, knowledgeable and competant. Thank you!!

his is for Jerky Lube Pine Brook NJ, and RR (you know who you are). Not a man of his word. Summer of 2024 I bought my car to JL for a oil change ($85). Strangely, 3 weeks later I went back because my oil light was lit. The manager explained, 'these cars burn through oil ...' and I was ? They topped off the oil. Repeated again 3 weeks later, then my car broke down and I had to have it inconveniently towed to Taylor Auto body, who couldn't look at my car bc oil was pouring out of it. They said you need to take to dealer. Now I have my car towed a second time, to dealership ($100). Dealership inspects my car (see video below) and explains whoever performed your last oil change did not close the oil cover completely, so air is getting into your engine, , completely leaking out oil, and caused your car to break down. New oil cover ($100), service ($250), oil change ($150) with clean up. Total $685 for all. I reached out to mgr. who said he'd expedite my complaint to RR. Trying to spare details here; no one responded - only dodged my calls until I posted this review. Within 1 day I got a call from RR who said he would compensate me (if I deleted review), and agreed one oil change would not suffice for my time, costs $ and aggravation. RR wrote 1 letter for 1 oil change and the others I would need to contact him directly. I contacted him for a second oil change, he then dodged me again until I pressed. Finally he said tough luck, I'm not going to give you another oil change. DEALERSHIP VIDEO: https://app.truvideo.com/v/IjXvaLLR RR- I am not ever taking this post down and you should learn to keep your word. I was willING to compensate with one more oil change and you said no. Not keeping your word. Per your request, I emailed you all receipts for above damage. read more

Great service! Friendly, efficient, transparent with pricing and with their approach to servicing your car! Love this place!

This store is not honesty one, An oils change cost me 120$ in an rainy morning and the coupon I found coupon from Jiffy Lube later showing 50$ on synthetic old, double charged, they checked other items of service just make a number, hard to tell I will be there again. read more

Wow wow wow!! Hands down the best experience I've ever had in any auto-related shop. The entire team is very customer-oriented, friendly, and efficient. The manager, Joe Evans, is no exception--he even personally escorts you to the waiting room! The waiting room was clean and has a bathroom and about 6 seats. Service is first come, first serve and very quick! We came in for an oil change (also found a coupon on their website) and we were in and out in 25 minutes. A little on the pricey side with the oil we ended up choosing, but Mike, who helped us, was honest about the options and prices. And I wouldn't go anywhere else with the amazing customer service here!! Who thought a trip to Jiffy Lube would be the highlight of my day? And on a side note, there's a nice McDonalds right next to this Jiffy Lube, so if you end up waiting longer, it's a good option! read more

Back in April of 2022, we dropped off a fleet car for just an oil change. When we got the car back, we were charged for wipers, air filter, cabin filter and a tire rotation. When inspecting the car, we discovered that none of those items were actually done. Pictures below for what were supposed to be 'NEW' parts. I spoke with Richard R******* (the district manager). He apologized and said it would never happen again. He then credited our invoice, in full. Fast forward to 12/27/2022. The same issue. We received the invoice and none of the work invoiced for was done. In addition, we started getting an error code the next day. We almost brought the car to a mechanic to have it diagnosed when we decided to take a quick look under the hood. See pictures below of what we found. If you don't mind being ripped off by incompetent mechanics and a company that commits fraud, by all means, go to Jiffy Lube #450 in Pinebrook, owned by Mr. Jay R*********. If you are like me, take your business elsewhere. read more

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They did a great job, and fast, very nice people. But $113.00 for an oil change, after coupons? Way too much. Last year it was $90. I went there because I didn't have time to go to the dealer, which is my usual, and only $80. They are charging almost $35 more than the dealer. I won't go back at those prices. read more

I will never take my car anywhere else again! When I called up they told me it would be a 5 to 10 minutes. I thought that was the wait outside to get in. No it was about 10 minutes in and out finished. Not only were they super friendly and courteous, they were very knowledgeable. Place was very clean and organized, incl indoor waiting room. I wasn't sure if I needed my tires rotated or not so I asked them to check. They did, it wasn't needed, they were very honest which I appreciate. So I only needed an oil change and along with that they also vacuumed my car floors and cleaned the exterior windows. The service definitely goes above and beyond. Highly recommend you give them a try. Once you do you wanna go anywhere else. read more

Thank You soooo much for screwing up my speedometer. I took my car in for an Oil change which took less than 10 minutes, and walked out there with a car that the speedometer no longer functions. I would never step foot on your building again!!!! read more

I appreciate them checking my tire pressure when I had a light come on. They are super friendly and always willing to help. I typically get my oil change done here and it's been nothing but good experiences. read more

Everyone is super customer-oriented. Prices are reasonable (search for coupons online before you go), and you can get in and out quickly. I appreciate that they always tell me what Lexus recommends for my car at specific mileages, but never push me to do work I wasn't planning on. read more

These guys are awesome! They took care of bad rotors under warranty twice. I would trust them with just about anything.

I took my car for an oil change and I was told that the car needed a few other services which I was well aware of. Ron said he would help me by giving me a great deal on the services and I would be out of there in one hour. He had two guys work of my car and for sure my car was ready to go within the hour. I recommend these guys highly! I'm glad my 2006 Acura can still keep going! read more

My visit was pleasant and the guys were very friendly. Wasn't too happy about my lug nuts being stripped and now I have to buy new ones. But that's a minor issue. I'll be back for future service read more

Good service and fast, but at $90.00 for an oil change on my Subaru Outback, the dealer is $60.00. Sorry, but I think I will go to the dealer next time. read more

Our family has been going to this location for years.. always have been satisfied. My husband takes his car there this past weekend.. pulls up.. Jiffy Lube rep said to leave key fob in his car he proceeds to the waiting room. He's wondering what was taking so long and inquired about it. Rep said.. which is your car? No where to be found... STOLEN ! This isn't sitting well with us at all.. read more

I can't say enough about how great these guys are. Super friendly, courteous, professional, FAST!! Had oil change and brakes done. Will be bringing my kid's car here too! read more

Quick service (hence Jiffy), guys are always polite. One time they forgot to change one of my bulbs that was out, i went back, they apologized 100 times and changed it for free. That's how you run a business. read more

This was my go to oil change place since moving to nj and I thought they had my best interests at heart when they told me about the synthetic blend oil change that I could get to save money on my Honda. Fast forward to the last time I went and I got my usual with some coupon as I always do and they mentioned what needs attention which I always appreciate but end up going to my regular mechanic to get done. As I was checking out they mentioned my cabin and engine filters being replaced as I was told at the last visit to do. I was like "yeah I got them at Walmart and changed them". He then stated that they replaced them and I was like, no i have the Walmart receipts dude. Gave me a bad taste in my mouth at that moment. Then I was with my boyfriend while he got his oil changed at a local to him place and I was curious what their rate was for my car. They then told me I should be getting synthetic only oil in my car. So hoping I didn't do any permanent damage to my car and wanting an honest oil change, I will be looking into other options. Lost a loyal customer, sorry. read more

Today I went to jiffy lube on us 46 in pine brook nj with my van for a simple oil change. With the oil change they list several other things that they do. Top off the fluids, check this and that etc.. One of the things they list was lubricate chassis 11 fittings. I left them and at my next stop decided to check under my van to see if in fact they did grease the fittings. Well no they did not, not even one of 11 that were suppose to be done. I've taken my van there several times before and I do remember that years ago they did not grease those fittings and I told them about it then. I went back and the manager did look at the video of the work and saw that the fittings were Not done. This makes me wonder what else they don't do and charge customers for. I will never be going back there and just want to make others aware and make sure you check what they are suppose to do. read more

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They're fair and fast. Won't hard sell you on upgrades. They deliver.

As usual, Manager Lou runs a great crew! I was in for an oil change and I did not wait more than 15 minutes. Amazing! I love coming to this location. I drive 15 minutes out of my way to go to this location instead of Rockaway/Denville. Lou is off on Sundays and I totally forgot! However, Ron took great care of me! I love this place! read more

In and out in 30 minutes or so. Did a great job. Always do. I have been taking cars here for 15+ years. Redid brakes and put on new tires on other vehicle about 6 months ago. Will keep doing business with them because they offer great value. read more

Jiffy Lube - Fresh wheels and tires they mounted for me. - Auto Repair Near Me - Pine Brook, New Jersey

Oil/Filter change was pricey, however it was completed in about 20 minutes while on my lunch break at work.

Very quick and efficient service. Went in for an oil change and a tire rotation this past weekend. Didn't try to sell me on too many other services, which I appreciated. Will come back agaIn next time read more

I've been going to this location for over 10 years with 5 cars that my family owns. I literally spend thousands a year on car care including tires, brakes, oil changes, etc and the people working there can care less. I'm treated like just one more problem they need to get out of there way as soon as possible. Last year I would have given 5 stars. This place has gone down hill with the new crew. read more

Came in for an oil change and it was impeccable at first, when I got home I realized I let them lube something up of value to me, and that sat with me "why would I want another man to lube my possessions" then I realized it was just a car and another man has the right to put his hands on my rear bumper to pull the oil plug and let the sweet juices of heavenly horsepower goodness flow as he gets some on his manly hands and takes a sniff "is this excess fuel in the oil" he thinks to himself "it's okay we're here to take care of him anyway" he thinks again! This is why I love jiffy lube read more

Pretty amazing service. No appointment, no wait. They got my oil changed for a great price and in under 20 minutes and I was on my way. And if you have a lowered car, their service is friendly to slammed cars. As long as you have a couple inches of ground clearance, you will fit. No jack required. read more

Extremely helpful and has become my go to oil change place for my mom's car. They're attentive, prompt and just over all great customer service. One of the technicians pointed out a small issue with the mileage display on my mother's car and quickly fixed it which I really appreciated. Strongly recommend this place! read more

Great experience! No wait at all and everyone is very helpful... oil change and tire rotation was a breeze!!! Will come again!!

I went for a routine oil change. Everyone there is very friendly and efficient. I would definitely recommend

I went to Jiffy Lube just for an oil change. When they were working on my car they noticed I had a tiny chip in my windshield. They repaired it instantly and I didn't have to pay for anything! As long as you don't have auto insurance with State Farm they can go through your insurance and they'll fill the tiny chip so it doesn't get worse. They were great and they even vacuumed my car!! I'll only ever go back to Jiffy Lube and to this location. Also, I was only there for maybe 45 minutes this trip and it was a pretty busy Saturday morning. read more

Awesome service, guys here are very helpful and easy to work with. I came in for an oil change, and they explained everything about their services clearly. I was able to choose what oil I wanted, and they got me out of there in less than 30 min. Great experience. read more

Good quick service. Friendly staff. Clean waiting room. Come here regularly and will continue to do so.

In and out 20 minutes. Another great service experience at Jiffy Lube Pine Brook.

I've always been a big believer in Jiffy Lube, but this one is really exceptional. After stopping in with my car for a quick oil change, and tire rotation, the tech brought me outside to show me unusual ware on my rear brakes. Without being pushy - he stated I was really borderline. The proof was obvious, I appreciate when people go the extra mile. As to his word, I was out in about an hour. Googled the prices from the shop and they where actually spot on with prices. I'd happily return. read more

Despite being busy, my oil change was finished in less than an hour. These mechanics never try to sell me a product or service that I don't need, which I really appreciate. read more