Urban Motorsports did a good job in responding to my initial inquiry for scooter repair. They got…read moremy Segway scooter fixed under warranty. Very good experience overall.

Greg fixed my scooter at a fair price (30% of the price I got from competing shops) in less than a…read moreweek (the other place which I won't name (electric avenue) estimated two weeks for a flat tire repair) and was very friendly and attentive even though the scooter I brought in wasn't quite a moped like all of the others they worked on. I will definitely return when I inevitably pop another tire. It's strikingly easy to get ripped off in this city - must be those pesky t.u. alumni

I needed both tires replaced on my Triumph. I called my service department in Belton and they…read morequoted 1,000 dollars. I was a little shocked. I called RideNow -Georgetown, knowing they are not a Triumph dealership, and gave them the make/model of the same 2 tires I wanted. They quoted me half of what the other dealership asked for. I mentioned that and was told, if you buy tires from them they don't hit you with the labor costs! It pays to shop around! On a side note, walking around inside while the bike was being serviced, I meant Jonathon and a few more of their staff. Very friendly. They also had good deals on Shoei Neotec 3 helmets,. I almost pulled the trigger on a new one but the ones on sale were not my size.

My 2018 Polaris Ranger XP 1000 caught on fire while turned off. I had just driven it 100 yards to…read moremy house. Polaris HQ asked me to have it towed to this location to be inspected by a corporate dolt to determine cause of fire. After months of either getting the run around or complete silence they simply said something like, "We don't know how the fire started. Our official cause is listed as Act of God. Get lost now." Robert in the service dept. was informative and cool about the whole thing. He's the only bright spot I found at this location. A few weeks later I arrived to look at new UTVs. I looked at a basic 4 seater, Can Am Defender MAX that had a sticker of 15k and then the exact same one with a windshield and roof that was listed as 17,3k. It was more because of the roof and windshield per the salesperson. One of the young kids who makes up their sales team started the paper work on the 17k Can Am and then handed it off to one of the senior members of the team. He finally brings out the paper work and the price is now 25k. There is an entire row of hidden fees including a $2500 addition for the windshield and roof. So I ask why I'm being charged for the roof and windsheild again. The guy says he will take it off. I can see they are being dishonest from the get go. This is called "drip pricing" and is a deceptive sales tactic where a company advertises an artificially low "headline" price and incrementally reveals mandatory fees or surcharges later during the checkout process. It is illegal in many states, but not in TX. Not yet. RideNow Georgetown practices this sort of "bait & switch" sales process and feels shady and deceptive in every regard. Do yourself a favor and find another place to do business with.

*sigh* This place is also known as Duncan Motors. We bought a scooter from Randy for my…read moredaughter's high school graduation- for her to take to college. It was new and ran pretty good BUT after waiting for 3 months to get the title and license plate- every time we could get Randy to answer his phone, he would say he's not sure what's taking so long, we find out that he can't get a title for it because there is a lien on it!!!! AND HE KNEW IT!!!!! Seriously!! He sold us a scooter that he didn't even have a title for!!! I only found this out when I threatened to contact the attorney general. I was able to get my money back, but it was not an easy process.

We ordered 4 units from National Scooter Company & Austin Electric Vehicles, in January 2011…read more After many months of not receiving our units, we asked for a refund. We have had many promises but no refund as of 9/13/2011. Be very careful when considering National Scooter Company & Austin Electric Vehicles.

Miracle workers. My 2008 Big Dog K-9 had been sitting for nearly 11 years. It was in pretty rough…read moreshape, I am embarrassed to say. I took it to platinum motorcycles and discussed options with them over e-mail. They had great ideas on how to bring it back to life. In the end, we went with a new cobalt paint and re-chrome. They even did a little Texas custom logo on my air cleaner. Man, the work is awesome! Tore it down and put it back together again. I can't believe it's the same bike. They were super thorough, very knowledgeable and really friendly throughout the whole deal. I give them wholeheartedly 5-stars. Their prices were great and work was top notch. And all this over e-mail mind you. I've never met nor talked with them once. Final note that this was over the COVID-19 period. That's the sign of a great shop doing great work.

Thank you Platinum Motorcycle for such an amazing job!!! Got lights installed, security bars, and…read moregas tank replaced (due to a crash) in less than a day! My Motorcycle looks sharp than ever! I am truly happy!!!

I want I give a shout out to Aaron for staying late to get me the Hyabusa I wanted and getting me a…read moregood deal! And also to Chris for working hard and delivering the bike to my house and having great communication throughout the process, I enjoyed my experience with the whole process, nice staff members that make you feel welcomed in the store highly recommend for any Powersports purchase

I had my mind set out for a Honda rebel 500 and they were able to find the color I wanted. All the…read morestaff that helped me were very..... well helpful. Since my bike had to get ship from a different store they were very communicative and made sure I got my bike after having to wait through the holidays. The gave me a run down of the bike and addons. The tire warranty they had was pretty good but i wasn't in the place to take it since it's not going to be my primary vehicle. There was quite a wait since it was kind of busy. I was ready to buy and wished it did not take that long. I've been to other shops that had less of back and forth.

Called in the morning to see about getting a new radiator fan for my bike. I had the part, just…read moreneeded it installed. Was super friendly and said he could get me in quick. I dropped off my bike a couple hours later and he had it ready to go the same day. Quote he gave me was accurate and no surprise. Rode home & everything worked as expected. Will for sure be bring my bike here in the future.

Saw a bike on Sunday. Told me he couldn't sell on Sundays. So after I confirmed what bike I wanted…read moreto get (on Monday), I told him I could be there on Friday to pay and do the paperwork. Messages me Thursday and tells me he sold the bike. WTF? He was like "you didn't pay a deposit". I had cash on-hand that Sunday WHEN I SAW THE BIKE, but he never mentioned a deposit. After he said me the Buyer's Order, I confirmed on Monday what bike I wanted but HE NEVER MENTIONED A DEPOSIT. Apparently, there was an interested buyer for the bike that I wanted on Wednesday - never gave me a heads up that I should pay up or he's going to sell it to that buyer. Guess this is the way he treats his customers.

My favorite shop in town. Their staff are honest, knowledgable, aren't pushy, and their biggest…read moreinterest is helping you out, whether you end up buying something from them or not, and that's worth a lot in my book. I trust their expertise and recommendations and buy most of my gear and parts there. They don't have the largest selection, but if they don't have it, they can usually get it. Wes always gives me a great price! If they don't have it in stock, go try it on somewhere else, then go to Motorangutan and buy it and support an awesome, local company!!

Customer service is second to none here. And they have some good deals right now Stop by and check…read morethem out

I had a great experience with this motorcycle shop. Scheduling an appointment for my front tire…read morereplacement was quick and easy, and their pricing was by far the most affordable I found. I called or checked prices from at least six other shops, and none of them came close. When I arrived for my appointment, they got my bike in right away and finished the job in a short amount of time. The entire process was smooth, professional, and hassle-free. If you're looking for honest pricing, fast service, and an easy experience, I highly recommend this shop. I'll definitely be coming back for future work.

The 5-star review this place has is accurate and deserved…read more I had a Yamaha V-star that had been sitting in the garage for about three years, non-op; wanted to get it back up and running. Called 'em up and was assured that'd be easily doable. Had the bike towed there so they could assess it, determine what all would need to be done, and provide a cost estimate. The assessment took a little while (a couple of weeks), but once they'd determined that, they got the repairs/replacements done in under a week! Wow! The price was also incredibly fair. When I stopped in to pick her back up, I finally got to meet the folks and see the shop, and I gotta say, it's clear these folks like bikes and like working on bikes. This is their jam. The employees are friendly and helpful and their hands are stained with grease-- exactly who you want working on your vehicular baby! She's been purring perfectly ever since for all my zooming about town. The shop decor is fun too-- they've got a pinball machine on free play if you need to kill some time while you wait. On my way to the bathroom I saw they even have some arcade-style motorcycle SEGA games! They have merch for sale like t-shirts. Bathroom is immaculately clean for a shop toilet. Impressive. If you're in need of a motorcycle repair, trust these folks with it!!