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    Poway Valley Collision

    3.8 (127 reviews)
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    Services - Poway Valley Collision

    Auto brake repair

    Auto engine repair

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    Poway Valley Collision went above and beyond to restore our truck after we were hit by a red light runner. From the start, their team was professional, transparent, and focused on doing the job right.   They handled everything with care--from structural repairs to the final finish--and kept us informed every step of the way, explaining the process clearly and giving us full confidence in their work.   A special thanks to Matt and Angel for their outstanding service. They made a stressful situation much easier and ensured every detail was handled perfectly. When we got our truck back, it looked and drove like nothing had happened. The craftsmanship speaks for itself. We're incredibly grateful for their dedication and highly recommend them to anyone needing top-quality collision repair.

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    12 years ago

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    12 years ago

    Excellent and friendly service. I had a minor scratch and PVC fixed it in 15 min. I just showed up and they fixed it right away!

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    10 years ago

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    11 years ago

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    16 years ago

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    Review Highlights - Poway Valley Collision

    Mary, who has owned show cars in the past, understood what the car meant to me and the entire process couldn't have been handled better.

    Mentioned in 7 reviews

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    Ceramic Pro

    Ceramic Pro

    4.8
    (605 reviews)

    ​Had a Ceramic Pro ION applied on my 2025 CRV. Overall, a very solid experience. The work was done…read morewith care and attention to detail, and they took their time rather than rushing through it. They explained the warranty and aftercare in a straightforward way. What also stood out is that they're using a legitimate professional system, not off-the-shelf products, and applying it properly. If you're looking for a detail-oriented shop that does things the right way, this is the place you are looking for. I don't have a good picture so I had a little bit of fun with an image generator..

    I brought my new Lexus GX 550 in for the Ultimate Armour package (just under $5k)…read more Scheduling and drop-off were both straightforward and easy, so no complaints there. Where things started to slip was on the pickup side. I was told the car was ready, but still ended up waiting about 30-40 minutes before actually getting it. At checkout, I was also surprised to see a tip screen with suggested amounts that felt pretty high given the service. I ended up leaving a small tip, but the experience itself didn't really match that level of expectation. I also would have appreciated a quick walkthrough of the work that was done--especially at that price point--but it was more of a quick handoff of the keys. I came back for the 10-day follow-up and made a point to ask about timing ahead of time. I was told it would take about an hour. I arrived early, but after an hour the car hadn't been touched yet, and there wasn't any update unless I asked. That part was frustrating. So, they ended up rushing my 10-day follow-up inspection. Gave the car a quick rinse and handed me the keys. What was the point of driving down from Carlsbad??? Over 3 hours wasted. For comparison, I had a great experience at their Kearny Mesa location previously, so I know what they're capable of. This location is stretched thin, which seemed to impact communication and overall service. I was not the only customer in the lobby feeling this way. Given the type of clientele they're working with and the pricing, I was expecting a bit more consistency and attention to detail. Their follow-up consisted of more sales pitches of coupons for services I already had done. Would have been nice to have the discounts PRIOR to the work! I planned on using the wash program and mentioned to Jasmine my poor service experience. Think there was follow-up? Nada. So, thumbs "kind of" up for Ceramic Pro but thumbs down for this location. Overall, I think the company itself does good work, and have used the Kearny Mesa location in the past several times with excellent success!! I would not choose this location again.

    Poway Valley Collision - autorepair - Updated August 2026

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