We finally got a spot RV parking space here! We've been trying to get into this storage unit for a…read morewhile and so happy a spot finally opened up. We were attracted to the storage facility because of the close proximity to our house and quality of the space especially the high level of security and more importantly, the wash and dump station! Staff is also very friendly. Definitely recommend!

Kudos to a clean and safe facility. Rented two years and each time I visit I feel safe and…read morecomfortabl. I love the wash station for cars and trailers. Very convenient loading and unloading. Tell staff AF sent you for a possible discount.

Amazing experience dealing with Glenda! Moving is already stressful enough, but she really went…read moreabove and beyond easing all of our concerns surrounding storage. She was very honest and transparent about their deals and special pricing for the beginning and how that would eventually change over time, to make sure we understood everything ahead of time. Additionally, since this was our first time renting storage in awhile, she was AWESOME about showing us so many different units and giving all of her suggestions about what would work best for our needs and space. Thank you again Glenda!

Such a great experience very clean and professional. I highly recommend. The best service.read more

Nick is the best at customer service of any person I've ever dealt with in a real estate career…read morethat spans 44 years, brokering several thousand transactions (1,000+ commercial & thousands of residential properties)!!! The facility itself is immaculate & ultra-safe! Very easy to access all units!

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

Bill at the Poway location took my order by phone as it required details of a problem I had. I am…read morein Nevada recovering from medical problems. Bill was there and completed the process himself. His kind and generous actions was above and beyond my expectations. Thank you Bill, Sincerely, John Johnson.

Rats everywhere. I've been there a few years and they removed the rat bait boxes about a year ago…read more We complained about the rat infestation to the management but the refused to do anything about it. There are now rats everywhere and they go from storage unit to storage unit. Our property was nice and clean and rodent-free when we moved in. Now many pieces of furniture and clothing have been destroyed. The rats even dragged in bits of plastic and material from other nearby units because the individual units are not sealed. Terrible! We are out of there now.

After a remodel a year or so ago, the exterior doors to the interior storage units that previously…read morehad locks were replaced by unlocked doors. This allowed anyone to enter the hallway and be able to break in without being seen. This just happened to me and all my boxed were gone through and several items were stolen. After many years, I am moving out.

PROS: The Management, Isiah Brown and Courtney. Two Rock Stars! The two of them are a strong,…read moreeffective and professional Team that makes this place work. The Pricing, fair and competitive. The Location, right off Poway Road at Garden Road. CONS: For an office, it's an older property with some cosmetic challenges. For storage, have not encountered any issues. We rent an office space for our Business, www.perfectheatingandair.com and a storage unit. While it is true that there were some major issues and we actually moved out when the problems were at their peak, the management team and corporate, has taken measures to resolve those issues and make notable, necessary and continued changes here at PRIME. After learning they hired a competent, motivated and hard working Asst. GM, Isiah Brown, we moved back in. It's been almost 6 months now and the changes for the better continue. I actually love my office now and really appreciate all the hard work the PRIME team puts in. Thank you guys!

Great customer service. I worked with Faith and Brian and both were very nice and helpful. I never…read morefelt rushed or pressured. They delivered and picked up on time. Drivers were also skilled and courteous.

Easy to work with- very flexible as our needs changed. We rented a large box for several days for a…read moreshort-term move and we also rented a small box with onsite storage for the duration of a house project. They communicated with us at each step of the way. They were very helpful and informative in letting us know about best practices and how to save money. The only downside was that there's a very limited window for Saturday moves. I would love to see more options for weekend moves.

My family stayed here over 15 years. Really nice people, and we felt very secure. As time changed,…read moreboth my dad and I eventually relocated to different Public Storage units. We thought it would be a bit more convenient and an ok experience to relocate, but it has not been. I will be looking to hopefully move in to a 10 x 10 at PGR SS should a new place becomes available. Thanks guys for all you do!

Poway Garden Road Self Storage & Office Complex Self Storage…read more Wow.. Been with them 15 years. Best Kept Offices and Storage Units. Jaime the manager and her assistant are the BEST !!

Senol,Sergii,isa and samat did a very good job, fast and very careful they helped me to move to my…read morenew place

Arthur and his team made a good job ,highly recommended…read more 10/10,good price Very professional guys !!!