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    Pottery Barn

    2.6 (66 reviews)
    Closed 10:00 am - 8:00 pm

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    The beautiful pillow that I didn't purchase.
    Myrna G.

    My husband and I were looking for a blanket and I was so excited to buy it. This occurred this Thursday, 10/16 at 12:00 p.m. There were about three employees who never acknowledged me or my husband. Also being an interracial couple and married for over 25 years. It was so disappointing that even when we were looking separately, not one of the workers said hello, or if I/we needed help. We hope that the company can establish better communication and customer service skills. I really was looking forward to buying pillows and comforters, and yet no one offered to help. Being a Brea resident for so long and purchasing items at the Brea Mall has really made me consider where I spend my valued time and money.

    Minelie A.

    I love this brand and i love this store and location! Their customer service is always great! They have selection of products which are well organized, well stocked and well designed. The value is kind of the same with other location. They are not cheap but definitely you pay less tax in compare to buying in LA so this is the bueno! I enjoyed my time in their store! I ended up shopping the products that i didnt need so we are taking about Pottery Barn...Even if you promised yourself to not buy this time when you are walking to the store you forget about all your promises to yourself. It's hard to skip!

    Advertised for $66.00, upon receipt marked $48.00

    Bought in October online the set of 4 Stewart plaid stemless champagne flutes for $66.00. They were on backorder and I just received them yesterday. When I looked at the box they were priced $48.00? These were on back order due to high demand, so there are alot of customers out there getting gouge an additional $18.00 for glass stems with a crystal price tag!!!! Buyer beware!!! Returned!!! Not worth $66.00!!!!

    Timmy S.

    What started out as a disaster ended up as a 4-star review. My wife wanted a certain area rug which she decided to order online and pick up at the store (to avoid shipping costs). The Brea location, while not exactly near us, was the closest store that had it available. The day after the order, as we were leaving to drive to Brea, she received an email stating the order had been canceled. She called and was told that they did, in fact, have one rug left but it might not be in perfect condition but we should come and look at it and decide. When we arrived we connected with a sales associate who immediately told us the rug in question was a return and was in imperfect condition and there was no way she would allow it to be sold. I immediately liked her for her honesty but felt we had wasted our time driving there. She then offered to order a new rug and have it shipped to our door - with no cost for the shipping - within a couple days. Nice save - great customer service. We received the rug in only three days and were quite pleased. Aside from our experience, if you come to this small location (next to Nordstrom on the second floor of the mall), you'll find pillows, blankets, rugs, a few furnishings and all sorts of home accessories.

    Time on hold

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    4 months ago

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    7 months ago

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    1 year ago

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    3 months ago

    Stopped in to ask some questions and Lucia was able to help out and was so helpful! We would definitely come back.

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    7 months ago

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    3 months ago

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    3 months ago

    Ingrid was so helpful and sweet. My friends and I felt very welcomed. Definitely coming back!!

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    30 days ago

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    1 year ago

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    7 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    5 years ago

    Poor customer service. After several request for help no one was able to assist. Took my business to CB2.

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    12 years ago

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    10 years ago

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    5 years ago

    My favorite where I buy all my home decor needs! Love their style and everything about PB!

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    4 years ago

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    17 years ago

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    Page 1 of 2

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    Review Highlights - Pottery Barn

    Ingrid was so helpful and sweet.

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    Inspirations Gift & Home

    Inspirations Gift & Home

    (48 reviews)

    Review 124/365 Day Challenge…read more I love Inspirations Gift & Home. So happy they moved much closer to mee. This was my 1st time coming to the relocated boutique off Imperial Highway & Yorba Linda Road. Same plaza as EL poLLo Loco or Subway a few doors away. They currently have 2 boutiques due to the Holiday Edition one. Now i know where to find JellyCat plushies for my daughter. She loves them adorable plushie company that makes the cutest adorable so cuddly and soft Plush. They gave it all including tennis balls and pickle ball too! They have an Embroidery GaL that can embroider your special items you've shopped for and want to personalize it. Located at the Holiday Boutique Shop. I'll need to make my way to their original store right across the building, same Plaza. Associates are so friendly here. They are always asking us if we need any assistance or help to find a particular item. LOVE, Love the vibes along with unique cute gifts for everyone including yourself. Parking can be a bit hard since it is in a smaller plaza. Highly recommend stepping your foot into this unique boutique. It's like a hidden treasure chest of Yorba Linda.

    This is the absolute BEST store if you're looking for jelly cats and other sweet gifts. This was my…read morefirst time going and I loved it so much I came back the next day. They have two stores their boutique and then their seasonal holiday boutique across the parking lot. The staff is very friendly and helpful. I got my first jellycat here and came back the next day and was so lucky to get a rare one that was not out the day before. The price is the same as online so you don't have to worry about being over charged. The parking lot is kind of small but it's worth it. I love this shop and if you're looking for jellycats definitely come here!

    Bloom Home - Antique rugs and chairs

    Bloom Home

    (8 reviews)

    $$

    This store has the most beautiful florals and antiques…read more They feel and look so real. I will be shopping there again soon!!!!

    I wish I could give this place zero stars!! We had a…read moreterrible experience with Full Bloom Cottage & specifically Loretta. She is very rude, un professional, hard to work with & unresponsive. We purchased a vintage dinning table & 8 chairs from her through our interior designer. The whole process of purchasing the furniture from her was a disaster. Around the same time we purchased the pieces, we were going through remodeling in our house so we needed her to hold our furniture for a couple of weeks till we are fully done with remodeling, she declined & threatened us that she will charge us daily if we don't pick up our stuff. Anyhow, fast forward. I had been noticing wood dust coming out of the dinning table & never ever it crossed my mind that could be an active live insect inside the table. So every week, my housekeeper would clean up the dust & then we would see more of it coming out! Until one day I was reading a bedtime story to my 5 year old child & in the story there was a termite eating the table & creating a hole. I was terrified & I immediately called my interior designer. She contacted a few of her friends including Megan at Eloquence to gather some information. After so much research & asking around it turned out that we did have wood Beatles in the dinning table indeed! Both my designer & myself contacted Loretta. She was very unresponsive. She would say that it's been so long from when we purchased the furniture & there is no warranty on the piece but never once she came up with a solution to help us fix the problem. & by the way it took us a long time to get a hold of her, after emailing her a few times & leaving a few voice msgs she finally said to get a quote from a fumigation company for her review & she might cover it partially! She is just a pain to work with. She had no recommendation & thoughts who to call & how to salvage the problem. It was like it wasn't her problem & she didn't care. These vintage pieces should all be treated before transporting & I highly doubt she had treated our table. I mean she had no proof & talking to her is like talking to a wall. She rubs people the wrong way & is just a disaster. Please don't buy anything from her. & if you do please inspect it in details. We had no clue this could happen. It's very disappointing because we spent a lot of money buying our dinning set & most likely we have to get rid of it. It's so disgusting to know there is live active insects inside the table & the holes underneath the table confirms it all.

    Pottery Barn - furniture - Updated May 2026

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