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    Bloom Home

    4.0 (8 reviews)

    By appointment only

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    Ashley Store

    Ashley Store

    (807 reviews)

    $$

    We had a really great experience at Ashley Furniture thanks to one of the managers Francisco. From…read morethe moment we walked in, he treated us with respect and didn't judge us at all based on how we looked, we came straight from work. which honestly meant a lot. He took his time explaining all our options clearly and even shared his personal experiences with some of the products, which helped us make better decisions. He was very kind, patient, and genuinely helpful the entire time. His energy was positive and welcoming, and we never felt pressured. Instead, we felt heard and comfortable asking questions. What really stood out is that he wasn't just helping customers... you could tell he truly supports his team too. He was checking in with employees, guiding them, and leading by example. It's clear he's the kind of manager who helps his team members and creates a positive environment for everyone. Customer service like this is rare these days, and it really made our shopping experience smooth and enjoyable. Ashley is lucky to have a manager like him. Thank you again for the great help! Also, a small note to other customers, please remember to treat retail workers with the same respect and kindness you'd want in return. It makes a big difference. 100% Recomendado, Gracias Francisco!

    My boyfriend and I just moved to Orange County from the Bay Area. We needed to furnish an entire…read moreapartment as we got rid of all our furniture when we moved. We wanted to explore the area / mall and walked into Ashley Furniture to browse. We were immediately stopped by Zana and were told that it was company policy to follow around customers to help them browse. We thought this policy was invasive and didn't allow us to freely shop and consider our options. We also saw other people shopping freely without a chaperone so we felt targeted. She even told us that she thought we were teenagers when we revealed we are in our 30s with a child. She also kept talking about financing options if we didn't have the funds to purchase. We felt very awkward and ended up leaving without purchasing anything even though we need basically everything for our new apartment. Ashley Furniture should really reconsider this store policy (if it's true). I have a feeling she just wanted the commission and lied about the policy because we were the only ones being followed around.

    Bloom Home - antiques - Updated May 2026

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