These people are rude and awkward. I took my wife and our nephew in this location for lunch about two weeks ago. It took forever to have our order taken, and once it was, it took about ten minutes for this "fast food". The sandwich was decent, but not worth the wait and rude staff. I wouldn't recommend this location. read more

I've had a lot of subs in my life: Subway, Quizno's, Jimmy John's, and many local ones around the country. But I still have to claim that TOASTED is always the way to go! Basically how you do it here is you pick the bread and the sandwich that you want. Then go to the next step, post toasting, and request what you want to dress your sandwich with. Be cautious with the oil because they really just pour it all on there, so much that it seeped through my bag later in the day. I got the "A-wreck" sandwich on the recommendation of some ladies behind the counter saying it was the most popular sandwich. Of course it would be! There are four kinds of meat in it: salami, roast beef, turkey, and ham. Their "hot peppers" are pickled jalapenos that are actually spicy! No room for wimps here. They regular is not as big as I thought and they don't even load it up with as much meat that would warrant this kind of crowd. But the regular does end up being enough for one person and it was such a truly tasty sub. I enjoyed every bite and I'm even staring at my other half right now, at 11pm, debating whether or not to eat it even though I had already brushed my teeth. What a dilemma. I love the selection of chips and drinks they have; simple offerings that help put the meal together. But let me give credit where it is due... to the FRESHLY BAKED COOKIES! I chose the Chocolate Brownie Cookie and it tasted as good as it looked. Thin and chewy. It was pretty true to its name since it tasted like a brownie in cookie form. I'll gladly come back. read more

The peppers on the sandwich are good but kind of spicy. That's why I get a strawberry shake with my meal. It helps to coat my stomach and keeps me from getting heartburn after I eat the peppers. read more

As far as sandwich places go, Potbelly's is meh. You could just as easily visit a Quiznos which never has a line, or get a cheaper sandwich at Subway or Jimmy Johns. Regardless, I visited this joint because my girlfriend went to Noodles and Co. next door and since I was fighting a case of the dysentery, I decided I needed something more plain. I walked in and ordered a plain turkey sandwich with cheese on wheat bread - you know, to make me regular again. The workers looked at me like I had the plague (which I sort of did). Sandwich was okay. It helped my case of the stomach pains. I'm not sure why you are still reading though. You probably should have stopped when I first mentioned dysentery. The fact that you are still reading scares me. read more

Very friendly and welcoming staff. Went there because the wreck is the best sub known to man, they slightly messed up my sandwich since about 5 original wrecks were ordered in a row and they got confused between my order and the guy before mine's. This was not a big deal at all since it only took like a minute to fix but they took initiative and made me a completely new sandwich without me saying anything and told me it was on the house and apologized for the inconvenience. 5 star for service and the best sandwiches. read more

I once had a Potbelly sandwich without the peppers. Mistake. It was just boring and run-of-the-mill at that point. The peppers are definitely what keep me coming back. The milkshakes are pretty darn tasty too. A nice treat for every now and then when I'm out doing errands in the afternoon. read more

I've been to this particular location twice and I love it. The salads are delicious and fresh. The staff is pretty awesome too. I highly reccomend it. read more

5 star potbelly. Super quick and clean. No complaints ever. Go there all the time. It's usually crowded with the work lunch crowd but it moves really fast. Plus they never get my order wrong and I eat there all the time. It's definitely about as good as potbelly gets. read more

Great Food, Great Customer Service, and they Occasionally have Live Music! Highly Recommended!

Ordered mine special, they got it right. Mayo was on the side, had no cheese. Mayo was in a container but their was no knife to spread it on my sandwich. Bacon was on point but the ham was skimp. Meat overall could've been heavier. It's sad u pay $7 for a sandwich and you are still hungry after. I am not a big guy only 5'6" 160lbs. Ordered a big too not a reg. read more

I ordered the Mediterranean salad and it was so refreshing. I also had conversations with Zach who's one of the workers there and his customer service skills were excellent. He also made sure my salad was made to perfection. I highly recommend this place if you're in the area. The only thing I found that could be improved is WiFi. Speeds are a bit slower than normal. read more

I love Potbelly subs, but they (at least this location) need to improve on the deliveries. I placed an order online and received my confirmation email at 11:40am. I selected the option online to be delivered between 1-1:15pm as there were no sooner available times for whatever reason. It said to even allow a 15 minute grace period on all deliveries. OK, I get it, things happen while driving. So I should expect my food no later than 1:30pm. Called the store 3 times because the first time it probably just rang for 2 minutes straight and I didn't get an answer till the 3rd call. She said my delivery was on the road. Without asking me my name or anything, just assumed it was out. I did not receive my food until about 1:58pm. Normally I would not care as much, I'm a pretty easy going person, but I had planned things around the original delivery time and now I have to change my plans. And the delivery driver never said anything close to an apology or anything. Just handed me the bag, hung his head and left. Please work on fixing this... read more

My favorite potbelly's location! Great sandwiches and great service, never a bad experience here!

I haven't had Potbelly in a while and honestly forgotten how much I enjoyed them. I had the Italian flatbread with peppers and it was really good. Everything was fresh & hot. Perfect amount of toppings. The staff is friendly and even during lunch rush they remain attentive & organized. read more

I NEVER review places but this one deserves it. I called about delivery. Website doesn't mention anything about a minimum amount to get delivery. Lady that answered the phone said "maybe i can get you something in an hour" then once i said i would have to ask my co-worker if that was ok I heard her talking to someone else with attitude ABOUT ME. i then asked if there was a minimum purchase to place a delivery order and she said "oh yeah, there is a $25 dollar minimum." after the way she was talking about me i was really not interested in ordering from there and never will go there again. That is NOT how you treat customers. read more

The sandwich and coleslaw were very good. The store also had a nice environment to it. Also, I went there at lunch time so it was quite busy, but the wait was not long. read more

First time at this potbelly and Zach was very helpful! He was attentive and had a great personality and made me feel important. I had a Wreck sandwich with a cup of pot pie soup it was very delicious. I will definitely be coming here from now I'm glad he recommended this I'm hooked! read more

This place is clean, friendly, and very well priced. The wreck, chicken cheddar, and italian are my favorites. They always do it right. I have been to this location many times and NEVER (yes caps) had a bad experience. read more

Always a pleasant experience friendly staff. I usually go on my lunch. The service is always pretty quick not much to say but their awesome.

The workers were so very friendly and made me feel welcomed, the food was super fast and very tasty as well! Would definitely go back.

By far the worst experience I've ever had at a sandwich shop. The employees were very quick and pushy I felt rushed the entire time I was there they screwed up our sandwiches because they kept brushing off for no apparent reason. I think everyone is on Adderall that works there. You can't see what items are putting on your sandwich they ask you what items you want you can't even see how much of anything is being put on the sandwich I will never go back there again I highly suggest not go there what a joke read more

The staff is very friendly and pleasant. Good, consistently prepared subs served warm. My favorites are the grilled chicken and cheddar, and the wreck. They will still make subs that were specials but no longer on the menu board such as the turkey bacon cheddar that I adored for awhile but gave up due to the extra calories. read more

Food is good when made right. Please slow down when putting toppings on subs. In order to get an acceptable amount of anything you have to say heavy. Otherwise you end up with three shreds of lettuce and half a tomato slice. Take some pride in your work and do it right. I don't care how fast you are, it's not impressing anyone if the sandwich quality suffers in the process. read more

Great staff, very friendly and upbeat. The sandwiches are great and made fast! The manager is a great guy and always laughs and jokes with both staff and customer. Also great at catering for large and small groups with delivery. read more

What a great Oasis in the bustle of Suburbia - Sandwiches are really good but what sets this location apart is its great staff! Friendly and CLEAN, they do a great job! Try the Wreck and make sure you are hungry cause its a shame to eat it when it cools down (goes from Great 2 just Good). Add a big pickle and the traffic melts away! read more