Sylvia was phenomenal! Highly recommend coming here for any printing needs! Great and fast serviceread more

I don't know what saddens me most; to have experienced the poor level of customer service I…read morereceived today, or coming to leave a review and see others have complained about the same employee name Sylvia. The fact that FedEx management has not yet intervened and rectified this issues is unsettling. This lady is the embodiment of low class and poor customer service. To treat customers rude for now reason because you simply hate your job is ridiculous. I witnessed her be extremely rude to the man in front of me and then shared the same terrible experience. She does not need a job working directly with customers. Put her in the fedex warehouse because she doesn't deserve to serve customers. Pathetic is what she is.

Called twice for a refund after being said I will be receiving one since my shipment took 3 days…read morelonger to complete than what I paid for and I never got a response or my refund. It was 70$ !!!!!

The service was very professional and quick, also the location is easy to find and you can do all…read morewhat you need in just one place, highly recommend!

From the time I paid for Overnight/next day air from Nevada to Houston, a Thursday night, it is now…read moreMonday, package is still in the Willowbrook Hub. There is no direct number, just the 800# that I've called numerous times and assured first Saturday delivery, which was already after 5pm, then Guaranteed Monday delivery. As of today, Monday, it still has not left this horrendous HUB to the local distribution center, where the drivers pick up the packages. Now I'm told it will be there tomorrow Tuesday. I could've driven it there myself from Las Vegas. Never pay for overnight from UPS again. Won't even consider using them. Store owners are at the mercy of this unorganized corporate company. They are the most helpful, but once it leaves their store, we are screwed.

No more quick and E-Z local return drop off! We arrived at this location and drove in circles for a…read morewhile trying to figure out how/where to drop off our returns. Pulled up under the awning and was sternly told to turn around pointing to where we needed to go. We finally figured out how to enter the parking lot by seeing the one and only sign this compound has directing you to the ft door. They have three roads to turn into the compound off of Gessner and not one telling us how to get where we needed to be(see pictures) it was scary with all their truck coming and going and no place a non- employee needed to be- VERY unsafe

Yesterday I had to ship out a very important package. I went to Fed Ex at 5200 West Greens Rd here…read morein Houston. From the time I walked in the door I was greeted by a very pleasant CSA. This lady, who I later found out that her name was Khalil (Kay) Hunter was a breath of fresh air. During my transaction I had to make a phone call to get shipping information from my daughter and Ms. Kay was so patient while I was getting answers to the question she asked in order to get my package shipped correctly and on time. I really appreciated her patience and smile and her willingness to provide EXCELLENT customer service. While so many people are going through things these days it's refreshing to have someone who really likes their job and helping the customer. Thank you Ms. Kay and thank you Fed Ex with hiring a very special employee. She deserves a raise. By the way, my package arrived to its destination today a few minutes ahead of time!!

FedEx if you want reliable service to ship packages don use fedex. First driver followed…read moreinstruction but I missed them. The other two drivers did not. I was outside my house awaiting the arrival of my delivery and they said that they were unable to deliver. As of posting this message I still haven't received my package.

Delayed delayed delayed! first time using this shipper and i wont be using them again. The contact…read moreperson said loading date was june 18 but tracking number shows june 24. as of this writing the box has not arrived yet. Use atlas instead, i never had issue using them when i was in california.

I don't usually rant but I'm so pissed off never again sending anythin thru balikbayan box with…read morethis cargo company! my coach bag was stolen ! First time happened been sending boxes many times! Sent 2 boxes the same time and only one got delivered at my moms house for they gave lame excuses not to deliver the other box and found out the box was half empty! I am displeased!will never again send anything else with this shipper

Im engaged, and dropped in to ship my engagement ring to our jeweler so that they could ensure the…read morecustom band fit properly. This location is not exactly close to my house, but it was close to my business meetings for the day, so winner winner chicken dinner, this was the UPS location I chose. I came with a set of strict instructions from the jeweler to maintain the insurance on my package. While this location was unable to accommodate since they didn't carry that exact boxes requested, Steve was super accommodating and pointed me in the direction of the location that would be able to assist. I appreciate the guidance, which saved me from aimlessly roaming Houston in search of this specific box. I've previously been a Fed Ex gal, but when I'm in the area I'll def give them my business!

They are quick,efficient and very friendly. I will always use them when I have packages to ship!read more

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

Highly Recommend Global Mail & Printing! We had our…read morematerials printed here for an event, and I couldn't be happier with the results! The entire team is so friendly, professional, and easy to work with. They're quick, efficient, and truly go above and beyond to make sure everything turns out perfectly. I'm definitely a returning customer -- amazing service and great people all around!

Always extremely friendly, professional and helpful. Work with you to find the most efficient way…read moreto ship, offering options for the best deal. Have used them for several services and highly recommend.