I have used The Ups Store In Ramona California when I need to mail packages to family. The…read morestaff are always polite and professional. I went in to day to send a package back. That was wrong that was sent to my mom so I took and shipped it back for her. I Never had a problem sending through Ups store. They make it easy and fast for you. Yes I recommend them. I used them since 2017. I will be back.

Great crew working here ... Always so friendly and helpful! Central location for doing Amazon…read morereturns too!

Quick and easy, notary service was used $15 bucks per signature…read more Clean store friendly staff

Been here a couple of times and always friendly and helpful in shipping my items safely and…read moresecurely!!! Helped me box and pack some home art and items to be shipped!!

I'm not the usual type of reviewer. I rate based on what they should do and I do not put anything…read moreon us as customers on the people that work there. I have come more than a few times to ship items and mail returns from Amazon and it's been a smooth and fast process. I will tell you I check on my results so I know it turns out the way I want. I have worked more than a few customer service jobs and I honestly do not care if this pisses off anyone. The very last thing they want to do is be friendly to yet another person in the line after dealing with most likely at least 100 people before you. But here at this store? They did. Even when I saw they were ready to be off work. They did. People seem to forget we are all human but once. But customer always right huh? Yeah chances are you keep with that attitude, your experiences with customer service have a high chance of being shitty. I know some of you go through life thinking every employee should bow down to you but honestly? They really don't. The times I keep in mind the people who work there are just like anyone else and want to be treated decently, I get treated well. What a shock huh? And after I was done, I asked for their unique mailing labels that make it so much easier for me to mail packages. I got double what I asked for. So in my book, UPS is more than good.

I had not been to this UPS store in a long time. I happened to be in the area and had a couple of…read morepackages to send so I thought I might as well stop here. No line and super friendly staff. This seems to be my day for getting great customer service and that should always be rewarded... I'm tired of people only complaining when things don't go their way. Thanks to the UPS Store for making a chore a pleasant experience!

The Staples has been here for forever. I love that they have UPS available here and quick and easy…read moreAmazon drop offs. The service here is usually pretty good but the last couple of times they've been pretty short with staff. It's been a longer wait to return items. they always have pretty good deals going on and now that it's back to school for students... I'm sure they will get a great deal.

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

We ship loads of things through them and have used them for years! They will…read morePick up from your house and use special Packing!!

Accessibility: They have a small parking lot in the back of their building that is better than the…read morestreet parking in front (on a busy road). There are wheelchair accessible parking spots in the back parking lot (behind the Massage place next door). The parking lot in back is all flat ground, with a single pull door for entry. Experience: they have good air conditioning inside; perfect for this summer heat. I came to do my fingerprint/livescan for a new job. It was fast and easy, no lines or waits. I was in and out within 10 minutes.

Always friendly good service. Well stocked and run well. I've used the notary several times.read more

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

I go into Mail Mania every week to pick up mail. I drive from Carlsbad because they are always so…read morefriendly and helpful there. There have been times I have been expecting something specific and they will go out of their way to call me and let me know it's arrived so I don't "waste" a drive over. Why mess with a good thing, right?

This is my go-to mail services establishment. The owners and employees have always taken great…read morecare with whatever I need packaged and shipped. Very thoughtful and go above and beyond to help. It's a warm, friendly place where my family back east is known and in their system, so it's always easy to print labels and get boxes shipped quickly and efficiently, with tracking info!

If I could give ZERO STARS it would be appropriate for Connie. This is one of the greediest people…read moreI have ever seen. I'm very kind hearted so I would go in get a package or two and give her $20 for extra thinking she deserved more. I did this without receiving packages at times just being kind. Had a package that was supposed to be delivered but when I arrived, no package. Gave her $20 upon leaving without picking up a package. Gave her extra at sign up for helping me. Just say I'm a giver I love helping people out even when they didn't deserve it. Moral of the story is I'd passed to her at least $80 more than I had to showing kindness. But this woman didn't turn down one cent and then had the audacity to charge me for extra packages not realizing it's a new month, fraudulently! After 4 extra packages she charges a fee. I didn't get 4 packages in the time frame she decided to charge me for after her greed has already had $80 more than she earned given to her from me, just showing support and being authentically kind. If I could get a refund I'd get the hell away from this kind of person in which is a greedy individual. KARMA don't care who you are. God knows my intentions and so does he know hers. I'd suggest to stay away from this place she appears nice but one of the greediest people I've ever seen. Can't wait till I don't have to use her services but be ware of undercover smiles that's nothing but a greedy individual just waiting to rip you off in some kind of way. STAY AWAY FROM HERE MY PEOPLE, she is crooked! ASF!! Lesson learned! However I HAVE DATES OF EVERY DELIVERY AND THERE IS NOT ONCE IVE BEEN OVERLIMIT. Some packages were small enough for the mailbox but to get over they don't see the inside of that box. I got receipts of her fraudulent charges because some packages were lost and she never received those but some how I got an overage when the delivery date shows what day and time delivered. I m looking into filing a complaint cos you don't cheat your customers. This is mail so I will do my research to see my next steps cos I don't appreciate getting ripped off cos I stopped giving money when packages started missing and your concern it wasn't your problem, WOW! lol

Terrible customer service from the woman who works here. I had a simple fedex drop off with prepaid…read morelabel. She told me she couldn't scan the QR code from my phone and told me to get a different label and print it. Took me over to the printer and took my phone from me to "help me print it". She stuck it on and then proceeds to tell me I have to pay. I was very confused because I've never had to pay at one of these postal places. She never told me I had to pay for the printing and pay for dropping here. She also refused to give me a receipt. Overall horrible experience and rude woman here. She seems like a real dishonest scam artist.