With the closure of all Amazon Fresh stores FedEx has become one of my places to return items…read morepurchased online from Amazon. Downside is the delay receiving your refund. Possibly, 24 hours vs Amazon Fresh Amazon which was like 30 minutes.

This location at one time was great the staff was always kind and more than willing to help…read morecustomers with any issues. Not now ! Last few visits here I noticed the staff are always fighting among themselves and today I witnessed it first hand again . If your help requires the worker to step outside the counter they behave disrespectful and rude . Some folks have disabilities and a simple common task like sending a e mail can be confusing and require help to complete. This staff working in this office on Winchester in Temecula has made it very clear don't even bother them asking for assistance . It's a shame because this location at one time was a pleasant experience . The store now is always dirty and not well kept . Floors need vacuuming ect. I can't recommend this location I hope they can change the staff up and remind them a simple act of kindness to there customers goes a long way

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

I would give 0 stars if I could. This is why:…read more 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

Love the convenience of a Dropbox out front, especially when we find it challenging to get to the…read moreship center before closing time. As for the staff located at this ship center, they make service hassle-free. Often times I travel and need to ship out pelican cases to my destination so I don't have to lug so much baggage at the airport. Every time I show up with my case, they are ready to take measurements, record weight, and enter my account number and I am out the door! They are well prepared for any shipping service we need and make life easy! I've been to other FedEx locations and sometimes I experience a long wait with no customer line (on multiple visits), or one store I recall gave me a hard time requiring me to purchase a FedEx box for a shipment I needed to make even when I already had a box...or ship centers that did not offer a drop box. This location is my go-to for all my shipping needs!

My fedex driver in Murrieta CA continually leaves my packages out in front of my garage in plain…read moreview for thieves. Packages should be delivered to the front porch. He or she must be doing it on purpose. Poor customer service on Fed Ex's part.

I had a terrible experience with this UPS store - I shipped a package that arrived at its…read moredestination torn open and rummaged through and then sloppily retaped - with items missing. I contacted UPS and went through the very detailed process of reporting the problem (that they insist on) - listing contents, submitting photos of the contents and every side of the shipping box - including box number, etc. After all my trouble, they told me I needed to contact the specific store I mailed it from - (didn't take it upon themselves to communicate the problem and pass on all the info and pictures to their UPS store). When I contacted this Murietta/Winchester store, they told me to send the pictures and info. Next in the process, they told me I needed to contact the vendor. I told them, "You are the 'vendor.' This wasn't a package shipped by another company through UPS. It was sent by an individual at your store and stayed within the UPS system throughout the entire process." They said they'd look into it and call me back. No return call, so I called back. They continued to put it off, the one lady went on maternity leave, the next employee said they'd pick up where she left off - many phone calls over many months trying to get some help to pay for the phone that was stolen - or some kind of compensation - and was consistently neglected. I finally let it go - but I have made it a point not to use UPS for my many mailings and shipments since then. I had never had a problem with UPS over my lifetime, but was surprised that when I did, they didn't step up and take responsibility for their mistake. I won't have a problem with them again because I won't use their services voluntarily again. It has cost them (& will continue to cost them) way more than the cost of a (even inexpensive) cell phone worth of business - just from myself and my family. Customer service is not what it used to be - even from long-time companies like UPS. Disappointing.

Always extremely friendly and helpful. My go to place for mailing and shipping. They are very busy…read morebut take time for you and don't rush. I appreciate that

The service at this place is second to none as you enter you're immediately greeted by the most…read moregenuine people. They make you appreciate good service and always a smooth and easy transaction when I'm there. Highly recommended coming here for all things mail related

Very rude service. A price was clearly marked on an office item and shown. Not only was the price…read morenot honored but the man (Indian descent) was rude by ripping up the package. This man may have only lost a few dollars from this transaction, but lost a potential long term customer. Go elsewhere for your packaging services!!

I've never had issues here. This time, I needed notary and Frank was very helpful. I did not have…read morean appointment but he was able to squeeE us in for some signatures. $15 for what we needed.

$2.00 for a piece of tape to seal the package? Ridiculous the roll doesn't cost you that. Walked…read moreout didn't say a word. Yeah I know the cost of supplies yada yada yada. I'll make sure to tape up my boxes and affix the label before dropping off. Yelp needs to add a zero star!

I stopped by around 4pm today Friday afternoon, John D Schaar I believe assisted with my faxing…read moreneeds. He was professional, courteous and informed me of all services they offer which include portrait photos, canvas, posters and custom gift wrap all are reasonably priced. They are open Monday through Saturday- will definetly be returning because of the exceptional service received, thank you!!!

From the owner: Notary, Live Scan, Mailbox Rental, Passport Photos, Expedited Passport Service, Prints, Posters,…read morePictures, Wide Format Printing and Scanning

Lily is amazing. I came in right before closing and she was busy. She stopped and talked with me…read morelike I was the absolute priority. Great conversation too! Thank you

I've been coming to this location for about a year now. Lily is absolutely amazing! She has always…read morebeen nice, a pleasure to work with and professional. I make a trip to this location just because of her, even though there is a store much closer to my house. I know I will receive the customer service that we all deserve here.

I needed a rental mail box and the pricing was right and the service exceptional. I recommend…read moreMurrieta Postal Center and give it 5 's.

MailWerkz is my go to for shipping but there is so much more. Printing pictures today was so simple…read moreand we had great support from the owners, they are so personable and happy to assist. Our pics came out great. They can print any size, shape and even on canvass or a banner. They also can do photo to T shirt which gave me about a million ideas for customized gifts. By the way, they have awesome gifts and cards too. Go check out this great small business, spend with our local owned businesses, it is the right thing to do! Like Wal*mart or Target really need your cash

Went there to mail a return and presented the person behind the counter the address. They recommend…read morea method of shipping that does not deliver to a P.O. box. Now my package is lost and I am no longer eligible to return it even if it is found. The guy at the counter was nice but when he asked for help a stinky old dude came up and gave me a refund for shipping. I know why didn't I buy insurance? Cause I went to a " professional " got tracking and have never had this problem before. Everyone else I ever dealt with knows their job. Bottom line. Don't trust those place. Never trust someone that stinks.

Great place! Friendly staffs. Always give amazing service. The best Postal Annex in town.read more