This is a great UPS store but tbh, I've had good experiences at all of them. Rose, the owner, is…read moresuper helpful and always has both counters going, while she helps with more complex things. I really appreciate that she's always got the store fully staffed, she must be pleasant to work for. It's always clean & fresh, floors vacuumed, counters clean etc. I wish there was more parking but that's not her fault. It's soo convenient having this here, Amazon makes returns a breeze, I'm here every week!

Charging $3.99 for an "email fee" to print a one-page UPS label which is $95cents is total…read morenonsense. I drafted the email, attached the pdf label and sent it, so why do I get charged for an email that your employee is just opening and clicking print? Have some respect for your customers and stop ripping them off.

Good services appreciated kindness for the customers amazing services they gave me a good budgetingread more

Great service especially when they pick up your boxes at home. They will even give you…read morecomplimentary box to replace the box you used!

I consistently have to come here for package returns and I am always met with amazing customer…read moreservice. The whole staff has a wonderful attitude and always have a smile. I wish more places were like this. Thank you guys!

Horrible customer service every time I walk in. Recently…read morewalked in on a Saturday and the employee was talking to his co worker - I waited a couple of mins and finally the other ups worker nodded towards me and the employee turned towards me and I said I needed to ship. He said they closed at 4. It was 3:59 and I shared with him I was waiting there while he was talking and he looked at his Phone and said "now it's 4" and I asked him if he was kidding and he said no. Then he said, "fine I can ship it for you what do you need?"... I said I needed to ship something then he said "oh sorry yeah we are closed - we closed at 4 it's now 4:02" I looked at him and said "this is why I never come here" he responded with, "good." Every time I've been to this UPS they speak negatively about other ups Locations and never offer help and if you ask for help they say no I drive the extra 10 mins usually for the Silverlake location. That's the best one on the east side. Always the best customer service.

Fast and reliable ! They come next day after you call for pick up ! Call early so they can answer…read moreall queries .

Kabayan, (Countryman), call Forex when your Balikbayan box is ready to be shipped to Pinas…read more(Philippines)... 5 stars!!!! If you got the chance to watch Anthony Bourdain's Parts Unknown episode in the Philippines at Christmas time, my all time favorite Anthony Bourdain episode, you're probably familiar with balikbayan boxes. If not, balikbayan boxes are jumbo sized boxes filled with household goods, mostly food, that Filipinos who happen to be overseas send back to family and friends to the Philippines. For so many years now, my family and I have used Forex to deliver our balikbayan boxes to the Philippines. If you need a balikbayan box sent to the Philippines, call Mang (Mr.) Nick. Mang Nick and staff has always been friendly, and box pickup has always been prompt and on time. In addition, Mang Nick and staff straps the boxes at no additional charge for extra security. There's a slight discount if you drop off your box at the Eagle Rock office, but I love the convenience to getting the heavy boxes picked up. Balikbayan boxes are sent by ship, so shipment takes about a month to a month and a half, depending on the destination in the Philippines.

I had an outstanding experience at FedEx thanks to Art. He went above and beyond in every…read moreaspect--helping with shipping labels, copying, and printing--all while maintaining incredible speed and accuracy. What really stood out was his ability to manage a long line of customers without making anyone feel overlooked. He was constantly moving, handling multiple tasks at once, and still made sure each person received the attention they needed. Art's efficiency and work ethic are truly impressive. Even while juggling what felt like 10 customers at once, he stayed organized, professional, and friendly. It's rare to see that level of dedication and multitasking done so well. FedEx is lucky to have someone like him representing their team. P.S he should be manager training all the other employees to be like him.

Slowest worker ever with no sense of urgency and doesn't seem to fully know what she's doing…read moreeither. Doesn't have a name tag on, but she's short and has short hair. Literally working 2 mph. AND our company sent in a print request for pick up and it's not even ready. Our event starts at 5pm and it's 4:07 and it's still not ready. They're only printing it now that I'm here asking for it and she's taking forever.....

Absolutely phenomenal service. Between my house and Goldman packing, there are at least 4 UPS…read morestores, and I would never think to stop at any of them because the service that we experienced at Goodman's was exceptional. Judas was knowledgeable and took amazing care of us. I was stressed out about finding a box for my package and he knew perfect dimensions and was able to clearly outline to me what was needed. With service how Judas and the rest of his team provided, I can't see myself going anywhere else, plus they were really great conversationalists. If you guys want great service and amazing rates, Goodman Packing is the place for you. You won't regret it.

I have been using this service for a number of years now and I highly this branch. It has provided…read morecontinued excellent service. And Ron is terrific. Paul M

Yes this is my mailing address I'm pretty happy about this…read moreplace. Been here for 8 yrs now. Parking could be frustrating sometimes but it is what it is. The good thing is they finally recognize me after several years when I forget my key sometimes I don't need to show ID anymore. You can do all your mailing etc here rather then standing in line at the post office. You might pay little more but we are talking about nickel and dimes more. Service is ok.

Super friendly. So nice to have a place that feels very mom and pop and cares. Off the beaten path…read moreacross from CVS

Ok first of all... If anyone who is doing business with these guys knows you are only there to send…read moreyour box to Armenia, period. They do a great job at doing JUST THAT. Don't expect anything more or less. Any box, any size... Great prices, great schedule. So dumb of some people to criticize a company they know better not to. You know exactly what to expect when going in. The girls are just unprofessional, and very under paid. So the next time you want to yelp about bad customer service, think about how low that lady gets paid to smile at 150 people faces per day.

They delivered my box to Armenia today open: everything is upside down inside, all expensive things…read moreare missing! I called and the blame the Armenian customs. They said "it's probably they who did that during check". Such a shame

The lady and gentleman were super patient and friendly. I needed to send a package to Australia,…read moredidn't know how to go about it. They were helpful and made it easier to get it done. Great customer service.

Some as sh ole guy behind the counter told me I had to put my Amazon return in a box, when the…read moreinstructions didn't say that. He also insisted that HE had to print out return labels for the other 2 return packages, when I had already done that and affixed them. And then he had the audacity to say an a condescending voice that I obviously didn't know how the whole return system worked, to which I told him I've been returning items to Amazon for 10 years. Under his breath he snarkily said congratulations. How this guy stays employed is beyond me unless he's the franchise owner, and that's even worse

This was the closest "UPS" drop off other than the post office..I had a free return to Zappos...I…read morego there...and the lady at first says I have to go to the post office...then I tell her my instructions said otherwise.. then she says..."you can leave it here..we charge $1 for dropoffs!" I said to her...."forget it..you are crazy!" and walked out. What a dump. I took it down the street to the post office and left it off for free.

I love to support small local business, but WOW. The first time I stopped by I thought they were a…read morebit on the pricey side, and pretty rude. It just gets worse. First of all, there's no "express" about it. It took 20 minutes just to get a price to mail a package with 2 people on the job. When I asked how much insurance was, well, I said "just forget it" after watching them struggle away. I wouldn't mind if it wasn't a large part of what they do there. That price to mail a box USPS to Australia was about $67. Seriously! I went to the post office straight after - the ACTUAL price? $17! To top it off, they are shockingly rude. To the point of dropping things in front of me as I reached out, instead of handing them to me, and walking away as I was in mid-sentence. That kind of service ain't worth the $50 they tacked onto the actual price. Stay well away, head to any one of the SUPER friendly and efficient post offices in the area. Then go celebrate with your spare $50.