Fast and reliable ! They come next day after you call for pick up ! Call early so they can answer all queries .

Kabayan, (Countryman), call Forex when your Balikbayan box is ready to be shipped to Pinas (Philippines)... 5 stars!!!! If you got the chance to watch Anthony Bourdain's Parts Unknown episode in the Philippines at Christmas time, my all time favorite Anthony Bourdain episode, you're probably familiar with balikbayan boxes. If not, balikbayan boxes are jumbo sized boxes filled with household goods, mostly food, that Filipinos who happen to be overseas send back to family and friends to the Philippines. For so many years now, my family and I have used Forex to deliver our balikbayan boxes to the Philippines. If you need a balikbayan box sent to the Philippines, call Mang (Mr.) Nick. Mang Nick and staff has always been friendly, and box pickup has always been prompt and on time. In addition, Mang Nick and staff straps the boxes at no additional charge for extra security. There's a slight discount if you drop off your box at the Eagle Rock office, but I love the convenience to getting the heavy boxes picked up. Balikbayan boxes are sent by ship, so shipment takes about a month to a month and a half, depending on the destination in the Philippines. read more

Completely awesome. The staff was responsive and quick. They provided a lot of information and options. We came in with left over yen which they exchanged and handled our other currency exchange without any problems. read more

Just now ..12/5/18 I called to ask this location if they are picking up in Laguna Hills because I have a friend needed help in her DTD Boxes The review about the lady who answers validated all the review of this place. She answered the phone, I ask politely she said to wait, she put me on hold for almost 10 minutes, then disconnected . I called again , busy I called again, so many times, no answer , no voicemail, then disconnected. I'm not sure if this place still open for business or not .. Frustrated read more

Arnel is a hardworking person! I recommend Forex Eagle Rock most especially if your "time is gold". Arnel doesn't keep you waiting!

The folks here are great and the service is reliable. I've shipped boxes and have sent money through Forex for years and have always had a positive experience. Highly recommend if you're planning on shipping some goods to family in the Philippines. read more

Where do i begin.......Let me start off by saying this is by far the best door to door cargo service I've experienced. The super friendly staff at this facility went above and beyond what i expected. I called in on a Saturday night hoping they do pick ups on Sunday and to my surprise they do. The secretary on the phone was a real pleasure to deal with. She gave me all the pricing and specials they had to help me decide which route i wanted to go. So after i decided on the time, we made an arrangement for the delivery guy to meet at my place the following Sunday to have my packages picked up and ready to be shipped. The driver was awesome and arrived in a timely manner. He also straps your boxes at no extra cost so they don't open during delivery.The driver was more helpful than any other delivery companies I've dealt with and trust me, I've dealt with quiet a few. Great experience and friendly staff!! I will definitely be using FOREX from now on. Oh yeah, they also mail a photo of the recipient and package to show proof your packages was delivered!!! 5+ STARS!!! read more

They don't even deserve a one star, don't waste your money here, it's almost 3 months since we've send the box and up to this day it hasn't arrived yet. So I called this location and the agent that I was speaking with didn't even want to check the status didn't want to know the tracking number and when I asked what his name was he then hang up the phone. Pls go elsewhere like LBC other than forex. Bad customer service actually, bad service overall!!!! read more

Don't waste your time or money here. The lady that was there who is supposed to provide service to people, is very unprofessional. It almost felt like she was annoyed at her customers. She is very unfriendly. Not the way I expect to be treated as a first time customer. I will never go back there again nor will I recommend this place to any of my friends and relatives. read more

Where do I begin.. let me start off by saying. I will never recommend someone to go to this place!! The lady that answered the phone and the door is the same person. Stating she's Nick wife the owner. She's so unprofessional and not very helpful at all! She will tell you one thing and another! I will Berber go to this place again I went to another place called Jolly B Box inside the eagle rock mall. And the gentleman is very friendly and professional. Unlike this Forex Cargo at eagle blvd... very bad customer service!!! Double 00 ratings from me! read more

Forex exchange has failed many customers. I sent money to my country a week before xmas up til now they have not received the money, i called them many times, they just keep on saying it will be delivered, it has been 11 days already, nothing has been delivered. Try calling their office again and noone will answer the call. My poor family did not have a happy xmas due to forex which is, i think running a fraud business. So dont ever send your money thru forex in Eagle Rock Blvd, it wont reach it's destination. read more

This is by far the worst Shipping company I have ever encountered, the employees are the most rude employees I have ever met...I once asked an employee about something and he responded very rudely..I think he is a driver and one of those delivery men.... read more

This review is only for the female receptionist in the Forex office. The owner and his assistant pick-up guy are the best in customer service. This woman is a different story. She is totally unprofessional, and thinks she knows better than the customer. I called Forex to follow-up on the box I sent. She said it's in the port in Manila. Fine. We hang up. Then, she calls me back while I was driving. She said she couldn't hear me, so if I can call back later. I parked the car and called because I'm thinking this woman has an update on my box, and it must be pretty urgent for her to call me. She said she was on a long distance call and I should call back - note: she didn't offer to call me back as a good customer relation gesture; I should call her back. Okay. I said I'll hold. She kept me on hold for the longest time until I finally hang up. When I got the chance to call her back, she wouldn't let me speak. I was going to tell her it's common courtesy, when a customer is put on hold longer than what is acceptable, for her to say she's going to be longer than anticipated, and she (not me) will call me back, rather than have me on hold for much longer. Unfortunately, I didn't finish what I was saying because this woman hang up on me! I am a long time customer, and I am glad I have not had any interaction with this sorry excuse of a customer-service person until now. I am giving one star because I don't think I can post without assigning a score. You totally do not deserve any star, just for the record! read more