Ok first of all... If anyone who is doing business with these guys knows you are only there to send your box to Armenia, period. They do a great job at doing JUST THAT. Don't expect anything more or less. Any box, any size... Great prices, great schedule. So dumb of some people to criticize a company they know better not to. You know exactly what to expect when going in. The girls are just unprofessional, and very under paid. So the next time you want to yelp about bad customer service, think about how low that lady gets paid to smile at 150 people faces per day. read more

Not sure what kind of shipping they do, but they've recently moved into the neighborhood. They have very large trucks at 5 am and 6 AM which blocks traffic and wakes the neighborhood up with their extremely loud beeping sounds. I do not believe that this area where they are located is zoned for shipping companies. I wish someone in the city of Glendale would research them and fine/relocate them if they do not belong in a residential neighborhood. City of Glendale is so sad and poor regarding residents quality of life issues. Too bad no one cares. I pay taxes and very high rent to live here unfortunately. read more

See all

I have used Unitty shipping and have to be very honest they r very professional with a caring attitude towards their customers.....excellent customer service highly recommended......thank u Unitty shipping.... read more

Always great and excellent prices. Customer service is the best. Sending money and packages each time delivered on time. read more

I'm very like this company.They are very welcoming and friendly.I would definitely recommend to my friends! read more

Unitty Shipping Group - I am very like this company.They are very welcoming and friendly.I would definitely recommend to my friend! - Shipping Centers Near Me - Glendale, California

Very bad company. They don't know how to speak with customer. They work very bad and unprofessional.Omg she was extremely rude and unprofessional over the phone. She hang up on me without even letting me finish!!! In Armenia they drop the big box and didn't help old people to caring the box. read more

Unitty Shipping Group - Shipping Centers Near Me - Glendale, California

cannot recommend doing business with this company. My recent interaction with their customer service was incredibly frustrating. The manager displayed a complete lack of manners, refusing to listen and resorting to shouting rather than allowing the customer to speak. It's as if their logo, representing roundness, symbolizes their inability to communicate. To make matters worse, they abruptly hung up the phone. This company seems to shirk any responsibility for missing items or boxes, showing no interest in investigating such issues. Their reluctance to provide any contact information for their executives is equally disheartening. Businesses that operate in this manner should not be allowed to continue. read more

The one in glenoaks boulevard has a terrrrrible customer service. I enter the store I said hello 2 times the just stared at me and say nothing, you can't ask a waitress and she didn't even come to help me to weigh the package. Again I said thank you like 0 wordssss. So rude and make customers feel bad. Why should people hire such a receptionist, she didn't move from her desk . Omg I won't go back there anymore. read more

Very rude and unprofessional customer service I called 2 times 1st time they put me on hold for 5 minutes 2time I called they answered 1 question only and Hangup on my very rude read more

Horrible customer service . Never respectfully.I asked them 2 days to help me until 11 am, that I have to go to work, they promised and cheat. You need long term training but I am not sure that it will help you. You are unable to be honest and respectful. And also you are more expensive. Low level service read more

The customer service here ia horrible. I spoke with this girl who's name was Mane. Omg she was extremely rude and unprofessional over the phone. She hang up on me without even letting me finish!!! This is the last time I'm dealing with them. I gave this business many chances. read more

This is not actually my first time to ship packages to Armenia. I got very good customer service every time by guys helping to pack the items I have , even if they are super busy with the other stuff. Every time my relatives receive everything in perfect condition, at this time I send some Christmas decorations and ornaments , no damage at all , thank you Unitty to provide perfect service. read more

I have shipped around 10 boxes via Unitty shipping group at different dates of the year to Gyumri/ Armenia and all of them have arrived at their destination. Thank you. However, On 8/2/2021, I shipped one box to Gyumri and was charged $42.99 but on 8/30/2021 when I shipped another box exactly the same size even with lower weight the cashier charged me $46.99. I normally buy boxes from Lowe's with the size 18X18X16. According to Unitty shipping group's website the cost of shipping a box to Gyumri/ Armenia with the size of 18X18x16 is $42.99 which is ( $40.99 +$2 for delivery at the address). I have been charged $46.99. Every time that I complain to the cashiers they say that is what you have to pay. I also mentioned to them that I bought my box somewhere else still they ignored me. I have been charged extra and I should be reimbursed. read more

This place needs to take many classes on what good customer service is & need to learn how to apply it. Rude & entitled people working here. Do not except any respect or kindness from these people because you wont get any. All you get you attitude, especially from the dude it the back. Relaxxxxxx. read more

Today I went in to get a box ...I got a phenomenal service by Natella! She literally stopped everything and rushed to the counter to help me out so I wouldn't spend any second waiting. Then, Without me asking, she came out and helped me again to carry the box and stored it in my car! Thank you Natella read more

They are doing an amazing job shipping to my relatives in Armenia!!! Reliable shipping company and great rates.

Do not use this company period No respect for customers and package False advertising wrong scale ads about two pounds To your package There is no such a thing as customer service They are rude and unprofessional, say one thing and do something else And to the owner of the company T.G. I know him well and they used to be great in palmer location I have been using them since 1995 but i don't think i will do business with this people again and make sure that people that i know do the same T.G. You are a great person but u need to hire some people who know their job not some 15 16 year old girl who has no idea about shipping and presenting your company to you customers read more

Before picking up the box we told them many times to tell their drivers to wear masks and gloves when they enter apartments to up pick up boxes. Driver (don't want to mention his name) came to my apartment without mask and glove but as I said we told them many times tell their drivers about this. They don't care about their service quality but only money. it's not a personal problem with the driver, it's a global issue with this virus all over the world. If they don't care about their health it doesn't mean they shouldn't care about others. Take an action !!! read more

The front desk girls prolly get very low wages- cuz they are so rude.

Worst Shipping company ever ! very rude staff and super bad service and the owner is rude . I wish i can give 0 STAR STAY AWAY PEOPLE FROM THIS BUSINESS ... read more

Called them to ask couple of questions - the lady literally communicated in couple of words, - 1. United Shipping, 2. yes 3. yes 4. bye No effort to even sound nice. Visited them on Colorado - approached a guy wrapping a package. absolutely no eye contact while answering, rude and careless. Worst company ever had to deal with! Went to the USPS. a bit expensive, but at least got proper service and attitude - AT USPS!!! read more

Horrible costumer service. I have never seen anything like this for the many years I have lived in America.

United Shipping has been amazing for me. If you have bulky/heavy stuff to ship to Armenia, and you are not in a rush, and you don't want to spend a lot on shipping it, they're great. I've used them a few times, and it's taken between 2 to 4 months, so yes there's a big difference, and you should only use them if you can afford to wait 4 months no problem. As I said, I've used them a few times, and the service was fine for me, but then I don't care if the guy who is busy wrapping a package looks me in the eye while he answers my questions, or if the woman on the phone answers my yes or no question with only a yes (or a no). I just want my answers. The delivery in Armenia was a bit annoying - that's why I dock them a star. They should tell you ahead of time that they don't want to carry things past the entrance to your building ahead of time. And the delivery guys need to understand that there isn't always someone home to get the packages, so giving a bit more forewarning would be quite helpful (especially if you need to coordinate help hauling in heavy packages). read more

I like that place and I sending boxes to Armenia for 5 years and all workers are nice and kind . And my daughter in Armenia told me that guys who brought boxes they help her direct to the door . read more

This is 4 months already they didn't receive parcel - box. When we call they keep saying now they gonna receive. But not. Also why there is no DECLARED VALUE ??? BEFORE PERCELS-boxes had. What happened now ???? read more

Worst customer service, just avoid any business with this company, they plaied me for more than a week to pick up my stuff , so impolite and unprofessional read more

Just lost a very good customer. Extremely rude and unprofessional. They delivered my packages to the wrong address TWICE and did nothing about it. Instead, their lovely receptionist argued with me and she rudely hung up on me. So disappointing. Do not understand how owner operates his business. read more

guy was delivering goods in my building without a mask. When I told him he should be wearing a mask he got very rude and defensive. also, no English speakers on the phone line and their customer service sucks. read more

TERRIBLE service , AVOID THIS PLACE, I haven't met people greedy to this degree , they refuse to work with any of they're clients, they won't change any sizes for you even if you come back the next day with a receipt. They over charge all their customers charging up to 10$ FOR A BOX read more

PLEASE STAY AWAY FROM THIS BUSINESS. Their only international destination is to Armenia. The ladies that answer the phone will wither hang up on you or call you "sweetie" and laugh. So unprofessional. read more

I would have given this place 0 stars but unfortunately I cant. This place is fraudulent, they open your box and get the things out that they like, calming they are doing that for solders. This place is a joke, run by idiots that are not there to help and this goes for the owner and not the ordinary workers that follow commands, read more

The worst company in the world!!!!!! Instead to shipping Avia they shipped by ship. Instead of one week, my relative waiting 2,5 months. My suggestion- do not send any things with this company. read more

The worst Company ever. Completely agree with the rest. I shipped boxes from here and went to Armenia on a long vacation. It was promised to be delivered by September I got it in December. So i get a phone call saying they are waiting for me to pick up the boxes on the 1st floor. We live on the 9th floor. I shipped 3 boxes, each of em 100 pounds. I couldn't make them bring the boxes upstairs so I had to ask some neighborhood guys to give me hand. Seriously, Never shipping with them again!!! Their customer service here in US sucks as well. Extremely rude and unprofessional, "gexaci" girls who don't know how to smile and be professional. read more

I don't fucken understand how people conduct business!!! They claim they close at 7PM, you call, you confirm, you arrive 10mins. prior and they tell you we close 10mins before 7!! WTF! People are entitled to their own choices and whether you are underpaid or not....you are representing a company and the way you conduct business can be major liability issues for owners!! No EXCUSE for unprofessionalism or being unethical! If the owners/presidents of the companies conduct and operate business illegally, not pay minimum wages to employees, thats a legal issue employees need to raise and escalate. read more

I changed my 1 star review that I had from 1 year ago, big improvements, better overall service, excellent customer service , not like used to be. read more

I've been sending stuff to Armenia through these guys for more than 5 years now. All I can say is that, they are AMAZING, FAST, PRO, TRUSTWORTHY and ALWAYS THERE FOR YOU!!!!!! read more

The worst shipping company, never will recommend anyone to deal w this company. I paid them here for inhouse delivery, while their Armenian workers squeezed money from my family saying that they are not supoosed to do inhouse delivery, it's not their duty. I called to US office trying to complain about it, but thier cutomer service rep. hung the phone on me and never picked it up again... DO NOT give a business to this company. They don't worse it! read more

This shipping company has awful customer service and honestly deserves zero stars. Not only are they rude, but they also hang up on you while talking to you or transferring your calls and forget about asking to speak to the manager, you simply can't. I am honestly very disappointed with this company. read more

I have shipped with this company several times and a friend ships with them regularly. Neither one of us had no problems. Most of the time they deliver to the address given but if they do not, you can have the recipient pick up the boxes from their office in Yerevan. As for how long it takes to get there from LA. It varies. 2 months is average, may be longer. One thing is for certain, it is by far the least expensive way of sending boxes of goods to Armenia. read more

Usually when I need to ship something out of the borders United States I use this company's services, I never had any problem with this company, even i can say more: Every single time when i shipped something through this company in advance recipient got a call from this company to verifying information & ETA. All registry employees are very nice, and I'll keep doing business with them. read more