Friendly, natural and understanding, love the Zionsville United States Post Office. Don M.read more

A few months ago, I had a missing package at the warehouse in Indianapolis that is having all the…read moreissues. I had great service with the Zionsville post office and was very helpful. I got my package shortly after reporting it missing. Recently, I have another missing package currently and I've had terrible service with the Zionsville post office. Very unhelpful!

I really appreciate the self serve kiosks here where you can weigh packages, print labels, and buy…read morepostage without the need to stand in a long line. Usually I am able to use the self serve kiosks but occasionally I have to wait in the line. And the line can be very long, and very slow. One serious issue with this location that the mailboxes in front with the drive thru access are often full. I've seen both mailboxes completely stuffed with mail sticking out of the slot. Once it was raining hard and I could see mail stuffed inside that was getting wet. I don't ever drop my mail in the outside boxes anymore because they definitely don't collect the mail often enough. So I park and go inside to mail my letters.

I do not like this location. Mainly because every time I go in there is an employee saying some…read moretype of unwanted comment. My first experience was my passport appointment for my newborn daughter. I was the first one in while my husband parked the car and was going to bring her in. I show up to a cubicle and the lady doesn't even acknowledge me for a few minutes (I know she saw me because there's no door and she's writing but with her head up) then looks up finally and I say "hi we have a passport appointment" and she says "we?" And I said "yeah we.. my daughter is coming in after my husband parks the car" and she says "it looks like it's only you." Big eye roll. She was not nice during the appointment and spoke minimally. She would give us papers to sign and then get on her phone. You could just totally tell she would rather be anywhere else than with us doing this appointment. Second experience was going in to buy a simple book of stamps. I got a man that I could barely understand but after I told him what I wanted his response was "you're late." And I said "excuse me?" And he said "you're buying stamps too late this year." I think he was referring to if I wanted something to get to where it was going by Christmas, I was "late". I didn't like his comment because it's truly none of his business so I just stared at him and paid. He then said "bye bye." WHAT!! What kind of interaction is that and was that necessary? I get they're busy during the holidays but come on.. Other than my mishaps with (I hope) are just the wrong employees I am getting every time, this location seems alright. It is spacious and you're able to go in 24 hours for drop off which is nice. Just a shame that some of the employees made my experience not so great for a location that is convenient for me.

Hoping this is the address of Nora post office. I opened a case as I was not receiving my mail…read more They got back with me immediately. Jennifer who I spoke with was very helpful. Hopefully things will be resolved. Thank you.

I honestly don't remember the last time I needed a stamp, but I'm just starting a new fundraising…read moreevent and happened to get a donation by check (NOTE: I also don't remember the last time I used a check). While our snack shop at work typically carries stamps, they've been out for a bit and I finally made my way over here. It's pretty convenient as it's adjacent to the Target in Nora. It's simple to park at Target and just wheel on over to this branch. Like most branches, this has a private parking lot for delivery trucks. While I've seldom seen this branch without a line, parking is for the most part plentiful and there are a handful of accessible parking spots with a sidewalk that is level to the ground. This is an older branch for sure, however, per most federal requirements it does meet ADA (though I'd say it's on the low-end of ADA). Doors are not automatic. There's a double-sided entry that takes you into an area with quite a few mailboxes (for rent) along with a self-service kiosk. If you turn right, you get another set of double-doors where you can get customer service (or some version of it) and two more self-serve kiosks. They also sell lots of shipping supplies in here. The self-serve kiosks work pretty well, though one of the three was out of order today. This branch does all the basics - shipping, mailing, passport photos, sales (stamps/shipping/etc.), money orders, etc. As several have noted, customer service here is hit-and-miss. It's occasional quite good. Occasionally not. The lobby is open 24-hours and, as noted, there's a self-serve kiosk in the lobby (though today it was the one not working). Love the self-serve kiosks. Everything else here is a mid-range experience and practically the definition of it. Oddly enough, though, this is still one of my preferred branches and there's no doubt I'd return on those rare occasions when I need traditional mail services.

I was already in a bad mood because I first tried going to fedex and waited foreverrrr in line only…read moreto have those losers tell me they can't deliver anything to post office boxes. Ya. So I went to usps and Cheryl not only cheered up my mood, she took care of me and got it done for cheap. Go Cheryl and go usps. Booo to fedex.

I moved into my apartment 01/4 and it has been three weeks and my mailbox keys still aren't ready,…read morewish I could've gone to another office.

They had my package shipped to them and they lost it and don't even know where it's been shipped…read moretoo now DONT RECOMMEND COME HERE, Also they Asian lady at the front desk is so rude

STAY AWAY from this post office. I sent my package out before the holiday and it was expected to…read morearrive on 9/2 and it was never was sent out for delivery. It's still sitting at the distribution center in Indianapolis. I paid extra money to get this package sent out earlier and someone from this post office didn't do their job correctly. It's a recurring theme from this post office.

This USPS location is very convenient. The employees are usually helpful and the inside remains…read moreopen with many automated services even after their office hours. You are able to drop-off mail and packages, purchase postage via the kiosk complete with a scale to measure and weigh items to be shipped, and access your P.O. boxes. It is kept very neat and orderly at all times.

Very clean and easy to use. Great parking and self service machines make it very easy to get in and…read moreout.

This is the worst distribution center in the Country. Since they closed the post office in Kokomo…read moreIN. and our mail has to go through Indianapolis, it is always late. What is going on there?

Gang, this experience was rough. For starters, they were super busy with a line that barely moved…read more(both inside and at the sec checkout kiosk). Second, the staff didnt seem very proactive in problem solving some of the issues that arose during our visit. I stepped up to the sec service kiosk and one of the workers was operating it (not so self service). She quickly tapped in my order of 80 postcard stamps and after it started realized that it was individually printing each stamp (with no folding edges). The process of printing each stamp ended up taking 20 minutes!! Keep in mind, this is after I already waited 15 min in line to get to the kiosk. I asked if she had postcard books that she could swap out so we wouldn't have to wait and she laughed and shook it off - "you're going to be here for awhile!". At this point, I was stick after spending nearly $50 on the stamps. I asked another worker who walked by if she could help and she said I'd have to go inside and wait in line (which would require leaving the stamps as they're printing...). Overall, a frustrating experience. It seems that this location could use a little more coaching/improvements. I'll be going elsewhere in the future.

I don't mind Going to the post office when parking is easy and the lines are weaving through the…read morestore which is why this particular location seemed to hit the spot last week when I needed stamps and to mail some gifts. I often find when I go to the post office downtown the process is somewhat overwhelming and frantic. Located not too far from the International Marketplace neighborhood, you'll find plenty of parking here and lines that move fairly quickly. It's not the prettiest or most historical looking location but it will get the job done. They have a small selection of stamps, packaging items and greeting cards available for purchase.

This post office is by far the worst post office I've ever visited in my life in the Indy area. The…read moretellers are not at all helpful and on top of that are rude! I always try to purchase items from post office because I want to support the post offices but this office makes it extremely hard! ALSO: I pray you NEVER lose a mailbox key because they will without a doubt have you waiting 12+ months to get a copy (I've yet to receive the key to a rental property)

I purchases a computer monitor worth $100 on ebay. The seller shipped it on Jan 24 2004, provided a…read moretracking number. Today is Feb 12, and the tracking shows that it's still in-transit. It had at one point reached my hometown then it was routed back to the Indianapolis hub where it's stranded until today. I submitted an inquiry, and received an email suggesting that I submit a claim for it. Unfortunately they wanted me to provide proof of insurance, shipping documents, etc... all those are difficult to get from the ebay seller. I find the USPS completely incompetent for losing my package and now I'm having to jump through hoops to submit the claim. I will ship UPS or Fedex next time.

Some 'new' processing center! My package has sat in this center for 6 days now. Has not moved!…read moreKinks in the system? Whatever. This is unbelievable! Kept in limbo for days without update. How are Americans supposed to trust this institution? It sure seems to be some kind of internal protest as I am not the only one in the household with items 'stuck' there. That item has sat almost 3 weeks untouched. STELLAR JOB