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US Post Office

3.7 (3 reviews)
Closed • 8:30 am - 6:00 pm

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2 years ago

Great location. I could not be happier with the quick service & very trustworthy.Took care of my needs.

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4 years ago

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4 years ago

had a passport appointment, was helped quickly and kindly by a knowledgeable and friendly staff member

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Lawrence Post Office - The building

Lawrence Post Office

(28 reviews)

There is no place to drop packages once the office is closed. Nothing outside, nor in. The building…read moreitself is very small and outdated.

I was supposed to have a mattress delivered on Monday. Got a message that it couldn't be delivered…read morebecause it wouldn't fit in a receptacle? The message also said a note was left on the door- but there was no note. I had to go online and reschedule delivery for Tuesday. Tuesday came and went no delivery, no update to the status... nothing. I called Wednesday and spoke to a rep who advised the mail carrier was a woman who probably couldn't carry the mattress and they would see if they could get a man to deliver today if someone would be there. That's great and hope they get it delivered... I will update this review if they do get it delivered today. My issue is, why didn't said female Mail carrier coordinate with someone on Monday or the reschedule Tuesday? Shouldn't it be their actual job to make sure the mail, packages ect gets delivered?! Why is it the customer's job to get it figured out?! I'm thankful that i found a phone number to call directly to the Lawrence PO because I tried the 800 number yesterday and was on hold for 40 mins and no one ever came to the phone and the website did nothing for me. I rescheduled on the website like I was instructed by the automated system and you see nothing was resolved or even updated. I had to call myseland get it taken care of... hopefully. Again I will update this review and add a star IF the package is delivered today. *** update *** The patties did get delivered. Thanks Courtney! I raised my review one star only because of you ;)

US Post Office - Gift cards available

US Post Office

(62 reviews)

I really appreciate the self serve kiosks here where you can weigh packages, print labels, and buy…read morepostage without the need to stand in a long line. Usually I am able to use the self serve kiosks but occasionally I have to wait in the line. And the line can be very long, and very slow. One serious issue with this location that the mailboxes in front with the drive thru access are often full. I've seen both mailboxes completely stuffed with mail sticking out of the slot. Once it was raining hard and I could see mail stuffed inside that was getting wet. I don't ever drop my mail in the outside boxes anymore because they definitely don't collect the mail often enough. So I park and go inside to mail my letters.

I do not like this location. Mainly because every time I go in there is an employee saying some…read moretype of unwanted comment. My first experience was my passport appointment for my newborn daughter. I was the first one in while my husband parked the car and was going to bring her in. I show up to a cubicle and the lady doesn't even acknowledge me for a few minutes (I know she saw me because there's no door and she's writing but with her head up) then looks up finally and I say "hi we have a passport appointment" and she says "we?" And I said "yeah we.. my daughter is coming in after my husband parks the car" and she says "it looks like it's only you." Big eye roll. She was not nice during the appointment and spoke minimally. She would give us papers to sign and then get on her phone. You could just totally tell she would rather be anywhere else than with us doing this appointment. Second experience was going in to buy a simple book of stamps. I got a man that I could barely understand but after I told him what I wanted his response was "you're late." And I said "excuse me?" And he said "you're buying stamps too late this year." I think he was referring to if I wanted something to get to where it was going by Christmas, I was "late". I didn't like his comment because it's truly none of his business so I just stared at him and paid. He then said "bye bye." WHAT!! What kind of interaction is that and was that necessary? I get they're busy during the holidays but come on.. Other than my mishaps with (I hope) are just the wrong employees I am getting every time, this location seems alright. It is spacious and you're able to go in 24 hours for drop off which is nice. Just a shame that some of the employees made my experience not so great for a location that is convenient for me.

US Post Office - postoffices - Updated May 2026

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