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    US Post Office

    2.7 (62 reviews)
    Open 8:00 am - 7:00 pm

    US Post Office Photos

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    Front entrance
    Ty L.

    This is a post office I visit on a regular basis. Today I want to speak about the service. The hours online say that they are open until 7:30 and I was impressed that the employees were there that late making sure all of the customers were taken care of. With it being that late in the evening you're not sure what to expect when it comes to customer service. But I can tell you that the service was top shelf and they were very patient to make sure all of my questions were answered and they took a lot of interest in my package.

    Kandice T.

    Cuneyt was the only clerk and he moved so slow. I came in and there was 1 customer in front of me that he was helping. He talks slow and moves even slower and says "I think"so much so that I wouldn't trust that he knows anything for certain. After waiting 7 minutes to be helped, he made the simple process of scanning in my 3 prepaid packages much harder than it needed to be. To make things worse, other employees kept coming from the back and speaking to him while he was attempting to help us, the customers. I think one person was working on the schedule and that seems like something that should be handled in the back office. By the time I left the line was about 8 people deep!

    Remodel
    Chrissy C.

    I try to stay far away from the post office, but have to go for work sometimes. I have been twice in the last few weeks and both time they had multiple employees and the line moved super quickly. There was even a person helping direct where and how to ship stuff before the line. It is under constriction right now. I thought this was recent, but someone at work said it has been that way for awhile. I do hope they get it done soon. I miss the stamp counter where they had cards and other items to buy. I did like how speedy I was in and out and they even corrected my zipcode my boss gave me.

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    2 months ago

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    5 months ago

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    10 days ago

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    5 months ago

    I am updating my review even though I don't have much need to go into the post office these days, seems likely have improved.

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    8 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    Fast, efficient, well staffed. Christmas Eve drop offs always scared me, but coming here was a breeze!

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    4 years ago

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    7 years ago

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    9 years ago

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    5 years ago

    Horrible service. People standing in line and they walk away slowly from counter and ignore you. Worse than dmv.

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    7 years ago

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    8 years ago

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    7 years ago

    Waits average 15 to 20 minutes in line, last week ( not a holiday) I was in line 30 minutes!!! Unacceptable.

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    Page 1 of 2

    Ask the Community - US Post Office

    Does this post office have mail carriers or it just P.O. Boxes with no local delivery of mail?

    This post office has both mail carriers to deliver directly to your business or home address and also several different sizes of P.O. Boxes.

    Don’t See Your Question? Ask Away!

    Review Highlights - US Post Office

    I was out early before the post office opened so I used the self serve kiosk to create my label.

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    US Post Office - St. Olaf's own Rose Nylund is on U.S. stamps

    US Post Office

    (51 reviews)

    Hoping this is the address of Nora post office. I opened a case as I was not receiving my mail…read more They got back with me immediately. Jennifer who I spoke with was very helpful. Hopefully things will be resolved. Thank you.

    I honestly don't remember the last time I needed a stamp, but I'm just starting a new fundraising…read moreevent and happened to get a donation by check (NOTE: I also don't remember the last time I used a check). While our snack shop at work typically carries stamps, they've been out for a bit and I finally made my way over here. It's pretty convenient as it's adjacent to the Target in Nora. It's simple to park at Target and just wheel on over to this branch. Like most branches, this has a private parking lot for delivery trucks. While I've seldom seen this branch without a line, parking is for the most part plentiful and there are a handful of accessible parking spots with a sidewalk that is level to the ground. This is an older branch for sure, however, per most federal requirements it does meet ADA (though I'd say it's on the low-end of ADA). Doors are not automatic. There's a double-sided entry that takes you into an area with quite a few mailboxes (for rent) along with a self-service kiosk. If you turn right, you get another set of double-doors where you can get customer service (or some version of it) and two more self-serve kiosks. They also sell lots of shipping supplies in here. The self-serve kiosks work pretty well, though one of the three was out of order today. This branch does all the basics - shipping, mailing, passport photos, sales (stamps/shipping/etc.), money orders, etc. As several have noted, customer service here is hit-and-miss. It's occasional quite good. Occasionally not. The lobby is open 24-hours and, as noted, there's a self-serve kiosk in the lobby (though today it was the one not working). Love the self-serve kiosks. Everything else here is a mid-range experience and practically the definition of it. Oddly enough, though, this is still one of my preferred branches and there's no doubt I'd return on those rare occasions when I need traditional mail services.

    Post Office

    Post Office

    (19 reviews)

    While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

    I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

    United States Postal Service - Gift cards available

    United States Postal Service

    (18 reviews)

    Great post office, great service, good area......but the construction.....there is not a way to…read moreenter from Pleasant Street. You have to go north on 37 and come back or find a work around to come from the north side and come back south. So basically get to 19th street on the north side and come south. The only way to get there. It's not the post office's fault but still affects the accessibility of the post office.

    So, after 4 trips to the post office, I have officially filed passport applications for all members…read moreof my family (household). On our first trip, we had an appointment and all of the supporting documentation outlined on the application and online, but we were told by Brady that we'd need an additional piece of information that was not listed. He came off as extremely knowledgeable and familiar with the process, so we took his word for it. Before even leaving the station, I'd received (via email) the necessary documentation, however we had no way of printing it there. Brady advised us that he was booked full for the rest of that day, but that I should come back with that documentation for my daughter's application and they'd get us taken care of. That was on Friday, 7/15/22. The next day, I went online to schedule another appointment, however there was an issue with the scheduler on the website. I went through all the steps, but did not receive confirmation that my appointment was booked. The appointment was for 7/20/22 at 10:45am, but I did not receive the confirmation email until 7/20/22 at 5:23pm. I walked into the location the next day (7/21/22) in hopes that I could be helped without an appointment. I was turned away. I tried, to no avail, to drop Brady's name and to mention the issue with the scheduler, but it didn't matter. They wouldn't help me. Today, I returned with all documentation, an appointment AND Brady was there!!! But guess what?! I didn't bring my child....duh, Kandice, they aren't going to issue a passport if the individual (even a minor) isn't present. I did all the steps required during my appointment time and Brady promised that he'd do his best to accommodate me if I returned with my daughter, although he was booked full for the rest of the afternoon. I scheduled an appointment for Thursday (the next available), but told him I'd return and wait today if I had to. On visit #4, which was my second for the day, I was able to complete the task. He had an appointment going and another couple on standby (no appointment), but he worked us in and got us taken care of. I really appreciated his extra effort and understanding. We need more people like him working in customer service positions! You can tell he cares about his job and the service that he is providing!!!

    US Post Office - postoffices - Updated May 2026

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