There's a new location for this store just a bit closer to downtown Carmel. The new location is great! Nicer interior and everything feels freshly updated. I've always had good experiences with the staff at UPS Carmel. They tend to be both fast and friendly. read more

This location is local and not always busy but I've noticed if you come around 'rush hour', it's busy - assuming it's because people are getting off work and sending last minute shipments. When I walked inside, there were only 3 others being serviced. When it was my turn, Andrew was very helpful and quick with getting my items scanned and packed for travel! read more

The UPS Store - Printing Services Near Me - Carmel, Indiana

No common sense with deliveries. Didn't even attempt to use the mailroom and canceled for no valid reason. They listed it was "no apt number listed" well this place is address only and that address all goes to the mail room. No apt number needed. If the driver even tried to do his job right, then I'd have my fresh food. Now it's spoiling in the back of a UPS van. read more

I recently had to mail a few packages and I have had great experiences with this UPS Store. One time, I brought in ten large boxes that needed to ship to different addresses, and the associate was patient as he weighed each box and created the mailing label. It took a bit of time, but my entire experience was pleasant. I later learned you can create a mailing label online (as long as you can weigh your package and measure its dimensions), print it off and affix it to your package and just drop it off at the UPS Store. You can also drop off Amazon returns here and they mail it back for free. read more

With so many places to ship or return to Amazon, the only good thing about this place is the location. The employees are rude, nickel and dime everything and the line is long all the time. Why go here when you can go up to an efficient smoothly run store on Greyhound pass? Or better yet, do what I did and walked across the parking lot to Fed Ex. Superior experience there, quick and friendly employees! This will be my last visit to this store. I know most of these stores are franchises, and this one definitely could use some customer service training. I will take my dollar that you wanted to charge me to remove a label and go right across the street! Thanks! read more

The people here were SO nice, helpful and efficient. When I go to these types of places, I usually bring a big sack of patience with me, but I was pleasantly surprised to see the hustling and great customer interactions happening. I had to drop off a cable box (this is apparently one of the drop off locations) and they knew exactly what to do. They gave me a receipt and told me to hang on to it, because the cable company has been known to charge people who aren't able to show a receipt. His advice was super helpful and I appreciated the honesty. The staff next to me were helping a man find the cheapest way to ship a package to Europe and were doing their best to find him a deal. They also have lots of cute greeting cards. I'll be back! read more

I love this place. I'm sorry some customers had a poor experience, mine have been excellent. The counter set up is efficient, with line space indicators so it is very clear where to wait. It's a small store but if you have to wait outside the area is covered. I've never encountered a line long enough to require that. Service is just fine, every time. read more

Lost my tracking number for few items I shipped on Monday and the company I shipped to claimed they didn't receive it and wanted to charge me $700 , when I called the store a gentleman helped to locate the shipment and tracking number thu I true appreciate that man help for saving my money. read more

This place is ridiculously high, I mailed off 3 things and I spent 40 dollars smh. At the ups store all your doing is paying for a little quicker service the convenience of them wrapping it for you as if you go to the Post Office you wrap it yourself and you save tons and tons of money. It's like the post office is a three-star hotel and UPS is a five-star hotel you pay for the perks but you have to ask yourself is the perks worth it. REAL TALK read more

This store has rudest employee I have ever encountered. I went in today for an Amazon return and had the most inconsiderate interaction with an employee that I have ever experienced. I will not be returning to this location and would highly recommend looking elsewhere for your amazon returns. Desperately in need of customer service training and even just some plain human decency. read more

I needed some copy work on cardstock and was directed to this store in Carmel. Now I know why - because Quinton is the Specialist there and he was just the person I needed. He gave me good advice on setting up my order and had it ready in one day. I could not be happier and will do business there from now on. Kudos to this store for having hired him. read more

This place is great! It's so nice to walk into a place and literally be like I have no idea what I'm doing...and they're like no problem I got you! Everyone is very friendly and I've always had a quick and easy experience ! Hands down recommend for all your shipping needs! read more

I went in the store today to drop off some packages, I already had labels on them and I was asking one of the employees if I can just drop them off on the counter as usual. He ignored me the 1st 3 times I asked him this question. He did not even acknowlege my presence until the 4th time I asked him. If I were the owner of this store, I would have a chat with my employees about customer service. read more

Went to do an Amazon return and when I walked in no one said anything. I advised I was returning something from Amazon and employee rolled his eyes and huffed. Scanned my barcode and just stood there. I asked, need anything else? He just responded, No. The whole interaction was weird and rude. read more

Absolutely awful customer service. Employees are not just rude and unhelpful, but actively trying to make working with them a frustrating experience. I give UPS tens of thousands of dollars in business every year and have been treated abysmally in this store twice. I can only imagine how they treat other customers. I would rate them negative stars if possible. read more

A great place to drop off packages. The people who work there have always been friendly every time I've been there. Added bonus: Jack's Donuts is in the same shopping center, so you can reward yourself for doing something boring (dropping off packages) by doing something fun (getting a donut -- yum!). Everyone wins. read more

I love this store if for nothing else than they take my wine shipping molds (both styrofoam and cardboard) and will reuse them! Make me feel all warm and save-the-planet inside. Other than that, UPS has everything you need to fulfill your packaging and shipping needs! read more

I've worked with a lot of UPS stores around the country and this store on E. Carmel Dr. is the worst I have ever dealt with. They are inefficient, and even when someone becomes available, they don't seem to have a customer-centric approach. Avoid. There are much better options. read more

I've been here twice recently to ship things to Amazon and it has been a super easy process! All you do is hand over your package and you're done. Both times there was no one else in line so I was literally in and out of the store! read more

This was my first visit here, but I agree with others - it's really nice to be able to walk in with no idea what I'm doing or exactly what I need and get some very friendly and competent help! There is plenty of parking, and even though it was a busy Saturday afternoon close to closing time, my wait was not long at all. Totally recommend this place if you need to ship something! read more

Love this store and love the customer service. I come here every now and then and never had any issues. I'm guessing Gale is the manager, I have seen him there since forever. Very pleasant people. read more