I want to say I had a great experience with Whitestown post office, not the actual mailman/woman. I…read morewas expecting a package and it never arrived. I got USPS updates that said it was delivered back to the post office. Im guessing because the mailman didn't want to walk it to my door. Grrr. So the next day I went to the post office and the lady was so kind and helpful. I gave her my tracking number and she walked away. Periodically she'd walk back out and say I'm still looking, but she spent at least 30 minutes searching and found it! Apparently, when the mailman had brought it back the day before they put it in the wrong spot for returned packages. I didnt get the womans name at the post office who went out of her way to search but I am appreciative.

Everything. Small size, but welcoming atmosphere. Longer hours would be helpful. Hope if they…read moreexpand to larger quarters it will not be in a heavy traffic area like the I65 area off Whitestown Parkway. In that case, Zionsville would be easier to get to. Hope it's kept close to where it is now if it relocates.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

I was over in Carmel and needed to mail a few things. I was surprised to find the post office so…read morenear, but hidden among medical buildings. The building is typical U.S. grade 1980's style, maybe a little bigger than others. There are nice work areas to prep packages, several self service stations, shipping supplies and gift cards for sale. The place is clean inside. Like most post offices, there was only one clerk working, so the line was long......and slow. Post offices boxes are around the corner separated into several bays. A cool antique scale is out on a table. There was plenty of parking in the dedicated lot.

I really appreciate the self serve kiosks here where you can weigh packages, print labels, and buy…read morepostage without the need to stand in a long line. Usually I am able to use the self serve kiosks but occasionally I have to wait in the line. And the line can be very long, and very slow. One serious issue with this location that the mailboxes in front with the drive thru access are often full. I've seen both mailboxes completely stuffed with mail sticking out of the slot. Once it was raining hard and I could see mail stuffed inside that was getting wet. I don't ever drop my mail in the outside boxes anymore because they definitely don't collect the mail often enough. So I park and go inside to mail my letters.

Take a step back in time, when you enter this limestone-crafted Post Office built in 1930. The…read morebuilding hasn't change much in 90+ years. The postal boxes have endured generations of mail. Scott, the postal clerk, greets you with a friendly and engaging smile. He upsells me on stamps and chuckles. Service is 5 stars. A stand holding greeting cards and packing materials are the only signs of modern times. There is 10 minute street parking out front, but you may end up talking to Scott a little longer.

If you are shipping anything of value DO NOT drop it here. They "lost" a package worth well over…read more$500 and still have no idea where it is. Lebanon was the first and only tracking scan of the package so I put it on their shoulders. After pretty much being brushed off by the clerk when I presented the tracking info I then put in a search request on the USPS website only to have someone call me at 7:00 AM sharp just to tell me they haven't found anything yet. The poor lady that the package was being sent to is frantic as well. Very bad experience and lots of money lost. I will be using a different carrier completely for valuables in the future.

This USPS location is very convenient. The employees are usually helpful and the inside remains…read moreopen with many automated services even after their office hours. You are able to drop-off mail and packages, purchase postage via the kiosk complete with a scale to measure and weigh items to be shipped, and access your P.O. boxes. It is kept very neat and orderly at all times.

Very clean and easy to use. Great parking and self service machines make it very easy to get in and…read moreout.

Hoping this is the address of Nora post office. I opened a case as I was not receiving my mail…read more They got back with me immediately. Jennifer who I spoke with was very helpful. Hopefully things will be resolved. Thank you.

I honestly don't remember the last time I needed a stamp, but I'm just starting a new fundraising…read moreevent and happened to get a donation by check (NOTE: I also don't remember the last time I used a check). While our snack shop at work typically carries stamps, they've been out for a bit and I finally made my way over here. It's pretty convenient as it's adjacent to the Target in Nora. It's simple to park at Target and just wheel on over to this branch. Like most branches, this has a private parking lot for delivery trucks. While I've seldom seen this branch without a line, parking is for the most part plentiful and there are a handful of accessible parking spots with a sidewalk that is level to the ground. This is an older branch for sure, however, per most federal requirements it does meet ADA (though I'd say it's on the low-end of ADA). Doors are not automatic. There's a double-sided entry that takes you into an area with quite a few mailboxes (for rent) along with a self-service kiosk. If you turn right, you get another set of double-doors where you can get customer service (or some version of it) and two more self-serve kiosks. They also sell lots of shipping supplies in here. The self-serve kiosks work pretty well, though one of the three was out of order today. This branch does all the basics - shipping, mailing, passport photos, sales (stamps/shipping/etc.), money orders, etc. As several have noted, customer service here is hit-and-miss. It's occasional quite good. Occasionally not. The lobby is open 24-hours and, as noted, there's a self-serve kiosk in the lobby (though today it was the one not working). Love the self-serve kiosks. Everything else here is a mid-range experience and practically the definition of it. Oddly enough, though, this is still one of my preferred branches and there's no doubt I'd return on those rare occasions when I need traditional mail services.

Some excellent staff, helpful and courteous. HOWEVER, one young lady is always rude and certainly…read morenot helpful. I have seen her being so with customers ahead of me. Drive to the Pittsboro post office (very helpful) rather than deal with her rude behavior.

Don't bother wasting your time with this company if you are looking for a job driving.. They strung…read moreme our for a few days and then had be com in and interview with a 26 year old guy who has been a diver for 3 yeaes and inly in hos current job for less than 3 months. . He was a nice guy, I'll give him that. Hos name was Malcolm. Even he said there was no reason they couldn't hire me. So I heard on Jan 20 by email that they are not moving forward with my application as .y background does not live with what theyvare looking for. Seriously? I HAVE 23 years experience as a commercial driver, I done both postal work and pedals like they do. No pints, no tickets, almost e million miles and never late for a pickup or delivery in the entire 23 years.what exactly kind of background are they looking for? Oh I almost forgot, I'm 60 years old. It's not about any background, it's the fact I'm 60! Period,. Full Stop! How do I know? Easy. I was literally the oldest person on site while there.

Gang, this experience was rough. For starters, they were super busy with a line that barely moved…read more(both inside and at the sec checkout kiosk). Second, the staff didnt seem very proactive in problem solving some of the issues that arose during our visit. I stepped up to the sec service kiosk and one of the workers was operating it (not so self service). She quickly tapped in my order of 80 postcard stamps and after it started realized that it was individually printing each stamp (with no folding edges). The process of printing each stamp ended up taking 20 minutes!! Keep in mind, this is after I already waited 15 min in line to get to the kiosk. I asked if she had postcard books that she could swap out so we wouldn't have to wait and she laughed and shook it off - "you're going to be here for awhile!". At this point, I was stick after spending nearly $50 on the stamps. I asked another worker who walked by if she could help and she said I'd have to go inside and wait in line (which would require leaving the stamps as they're printing...). Overall, a frustrating experience. It seems that this location could use a little more coaching/improvements. I'll be going elsewhere in the future.

This is the worst distribution center in the Country. Since they closed the post office in Kokomo…read moreIN. and our mail has to go through Indianapolis, it is always late. What is going on there?

This is not your typical post office. This is a time capsule. If you need supplies or passport so…read moreon and so forth go to Beacon 10 mins away or Carmel 15 mins away. This is a place to drop off your mail, buy stamps (yah might have to wait) or rent a PO Box. Enjoy one of the few remaining Depression Era mural right of the entrance. Be nice to the postal worker at the desk; there will only be one.

I cannot explain why I keep coming here when every interaction and experience I have in this USPS…read morelocation is so painful. The employees are intensely unpleasant. It's like they try to be as rude and unkind and troublesome as possible, so customers will stop coming here.

Very good store - twice they tracked down a package that had been delivered to the wrong address…read more Paul took my information & called me back to let me know where my package was.

Great experience with both employees working on a holiday! They were friendly, professional, and…read moremade my transactions easy.