I want to say I had a great experience with Whitestown post office, not the actual mailman/woman. I…read morewas expecting a package and it never arrived. I got USPS updates that said it was delivered back to the post office. Im guessing because the mailman didn't want to walk it to my door. Grrr. So the next day I went to the post office and the lady was so kind and helpful. I gave her my tracking number and she walked away. Periodically she'd walk back out and say I'm still looking, but she spent at least 30 minutes searching and found it! Apparently, when the mailman had brought it back the day before they put it in the wrong spot for returned packages. I didnt get the womans name at the post office who went out of her way to search but I am appreciative.

I've called all day and yet not a single person answered. Your hours are a joke almost as much as…read moreyour delivery service. My son's drivers license was shown on my dashboard but was never delivered. This is typically the case of our poor service.

Arale was kind and super helpful! I was able to get what I was looking for. It was a quick in and…read moreout visit for us.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I was over in Carmel and needed to mail a few things. I was surprised to find the post office so…read morenear, but hidden among medical buildings. The building is typical U.S. grade 1980's style, maybe a little bigger than others. There are nice work areas to prep packages, several self service stations, shipping supplies and gift cards for sale. The place is clean inside. Like most post offices, there was only one clerk working, so the line was long......and slow. Post offices boxes are around the corner separated into several bays. A cool antique scale is out on a table. There was plenty of parking in the dedicated lot.

I really appreciate the self serve kiosks here where you can weigh packages, print labels, and buy…read morepostage without the need to stand in a long line. Usually I am able to use the self serve kiosks but occasionally I have to wait in the line. And the line can be very long, and very slow. One serious issue with this location that the mailboxes in front with the drive thru access are often full. I've seen both mailboxes completely stuffed with mail sticking out of the slot. Once it was raining hard and I could see mail stuffed inside that was getting wet. I don't ever drop my mail in the outside boxes anymore because they definitely don't collect the mail often enough. So I park and go inside to mail my letters.

Take a step back in time, when you enter this limestone-crafted Post Office built in 1930. The…read morebuilding hasn't change much in 90+ years. The postal boxes have endured generations of mail. Scott, the postal clerk, greets you with a friendly and engaging smile. He upsells me on stamps and chuckles. Service is 5 stars. A stand holding greeting cards and packing materials are the only signs of modern times. There is 10 minute street parking out front, but you may end up talking to Scott a little longer.

If you are shipping anything of value DO NOT drop it here. They "lost" a package worth well over…read more$500 and still have no idea where it is. Lebanon was the first and only tracking scan of the package so I put it on their shoulders. After pretty much being brushed off by the clerk when I presented the tracking info I then put in a search request on the USPS website only to have someone call me at 7:00 AM sharp just to tell me they haven't found anything yet. The poor lady that the package was being sent to is frantic as well. Very bad experience and lots of money lost. I will be using a different carrier completely for valuables in the future.

This is a very busy location, so I'm not sure why they only have one kiosk in their lobby and such…read morea short counter for face-to-face service. I am pleased, however, by the size capacity of the package drop box. If items don't fit, you're then forced to stand in line to have the package scanned and collected by a desk clerk. The counter isn't long enough to accommodate one of those bins that you can toss the packages into behind the counter. This is often an option offered as other area locations.

Very clean and easy to use. Great parking and self service machines make it very easy to get in and…read moreout.

i came in on Monday June 1 2026 Nora branch. It was evening . I bought 10 or 12 stamps with my…read moreinsurance Benefit card I am short blonde hair . I have Ms and I'm forgetful at times the stamps had sunflowers. The man who served me was Africa American man and he was serving another younger man when I first got there, he was African American also. I left my stamps on the counter. I have no transportation it's hard to get a ride. Would you take one of my stamps and mail them to me please? Debbe Bair Shine 10952 N College Ave Carmel IN. My number is (317) 523-2123 call me and let me know if you can do this. Thank you so much. Debbe Bair

staff is extremely rude and they're always closing before they're actually supposed to. sometimes…read morethey'll be open til 7 like it says on the website. other times they'll randomly be closed during supposed business hours.

Some excellent staff, helpful and courteous. HOWEVER, one young lady is always rude and certainly…read morenot helpful. I have seen her being so with customers ahead of me. Drive to the Pittsboro post office (very helpful) rather than deal with her rude behavior.

This post office is great. They have Long time employees that know what they are doing. They are…read moreincredibly helpful as well. Even if there is a line they knock it out fast.

I always drop off my packages and they are always nice to me…read more Never had bad experience

I've never had any issues here. Some days are better than others when it comes to wait times but…read moreit's literally the post office, manage your expectations, be patient, courteous and you'll have a smooth experience !

I didn't see any self-service kiosks here, which is a bummer. Other than that, though, this post…read moreoffice is pretty good. When I went on a weekday morning, there was no one except me there, so I was able to get in and out fast. There is a parking lot across the street, and a ramp and stairs at the entrance.

I am met with the most condescending and rudest representatives every time I try this post office…read more The cashiers do not acknowledge you, speak at you and make gestures to actually mock you, and provide no help. They will even throw in a sarcastic "have a great day" as you exit. When deciding to choose between here and anywhere else, choose anywhere else.

Great hours with convenient location. Friendly, efficient & helpful staff. Variety of services are…read moreoffered.

Great experience with both employees working on a holiday! They were friendly, professional, and…read moremade my transactions easy.