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    USPS

    2.8 (9 reviews)
    Closed 9:00 am - 7:00 pm

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    1 month ago

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    US Post Office - receipt for 40 packages - blurred to protect recipient  privacy

    US Post Office

    2.3(7 reviews)
    8.5 mi

    We are a business right around the square in Danville. there are many law offices here close to…read morecourthouse. we ae only getting mail 2 times a week and that's if they have a fill in to come do our route. there is no number to call and complain and its very sporadic. you never know if you are getting it. We are currently walking over to the courthouse just to put in box but it has been full too. This is not working what are we paying these people for.

    I have lived in Danville Indiana for eight years. The first house we lived in over near the…read morehospital for seven years and I can count on two fingers the number of times there was ever an issue with getting my mail delivered. However, nine months ago we moved into a new neighborhood and in those nine months, my mail has been wrongly delivered no less than 10 times! Yesterday I went into the post office to inquire about an item that was marked "delivered" but it wasn't in my box. The male supervisor looked it up and saw where it was delivered to by mistake (AGAIN!) and contacted the mail carrier in the area who was *supposed* to go get it from the wrong house and bring it to my house. Guess what? STILL no package today. It's to the point where it's ridiculous when it comes to wondering if I'll get my mail or not. My various neighbors have been pretty good about bringing mail to my house that was delivered to them but IT'S NOT THEIR JOB! I truly hope that the delivery people in my neighborhood can do a better job but I don't have high hopes. I don't know what my next course of action can be. I'll have to research if I can file a complaint with the USPS about all of this if it continues.

    Post Office

    Post Office

    3.2(19 reviews)
    7.8 mi

    While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

    I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

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    USPS - postoffices - Updated May 2026

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