I've decided to do an update of this Social Security Office since their location has moved a bit…read more It has also been a solid ten years since my original review. I'm not quite sure why they changed from the relatively comfortable digs at 56th and Post Road (which was actually built for them) to an obviously older and far more disheveled building at 16th and Post Road. I needed to snag some documentation so I could complete some paperwork for my father. Surprisingly, I didn't have it. In the old days, it was super easy to just drop in. Sure, you waited. Yet, you could stop in and get served and be on your merry way. These days, the emphasis is on web-based experiences. They also suggest an appointment for most situations, though an appointment is not actually "required" except for a few services. I arrived noting, with some dismay, that there's not a single true ADA spot here unless you go to the employee side of the building where there's two. The front entry has a two-sided double-entry with glass doors. As you enter, there's security to the right and two kiosks where you sign in. You sign in even with appointments, though it appeared appointment times were generally honored. I initially entered and saw all the "make an appointment" signs and freaked. Then, I saw all the "you can accomplish this online" and freaked out. So, I went back to my car (there's no one really offering anything resembling customer service) and tried to call them. After going through a mazes of automated/AI responses that weren't what I needed, I may have screamed "Give me a fu**ing human." Strangely enough, that worked and within seconds I was connected with a human. Even more strangely, that human was surprisingly kind and helpful. As expected, she could not help because I was acting on behalf of someone else. She encouraged me to go into a branch - I noted being in the branch parking lot, and she encouraged me to just walk-in. So, I went back in (I didn't walk, of course. I still haven't mastered that skill). I finally realized the kiosks were there and signed in. The waiting area is basically BMV-like. It's a large room. The employees all sit behind shielded booths and when you get called you go to the associated booth. It's weird and very industrial and stunningly impersonal. Fortunately, I was served by a very nice woman who knew her stuff and resolved my concern fairly quickly (after about a 45-minute wait to see her). All in all, I was pretty stunned to get my issue resolved in one day. So, that keeps my 3-star from being a 2-star. Access? There's one parking spot with a VERY faded wheelchair symbol and the spot isn't close to ADA. The only two spots I saw were on the employee side - so much so that an employee who saw me pointed out the entry was on the other side of the building. They do have an accessible restroom. Most of the booths seem fairly accessible, though most have two chairs in them. I had to move chairs to move up to the counter. The security guard was fine - neither gruff nor friendly. Certainly not helpful. It's simple. A lot can be resolved online these days. Try it. Calling can also help. However, there are those reasons you have to go in and you just have to get through it. It's not great. It's not awful. It's the government (Hey, I can say that. I work for the government).

I experienced a very wonderful woman, Christina, This young woman knew her business and as sweet as…read moreshe could be!!!!! Whoever hired her I'm sure are quite pleased with her hire! Keep up the great work!!!!!!

This is not a typical review with pictures of great food or beautiful flowers. In fact this is a…read moreplace that many people will never have to see or enter. Unfortunately some of us have to. We can say it's embarrassing or we can count it a blessing. Today we filled out an application to see if Tony qualifies for Medicaid to help with his medical bills. If he does it will be a blessing. Even with insurance just one of his medicines is $780.00 a month. Two people working with us have told us to apply. We both receive Medicare so we are not rich by far. The people here are very busy and yet they are helpful and most of them are still smiling after dealing with many people all day long. Be kind and gentle to everyone. That's what your likely to get back!

ABSOLUTELY POSITIVELY THE WORST COLLECTION AGENCY EVER!!! They're rude! They're ignorant! They…read moreDONT work with you @ all!!! You do what they want or its freeze your bank account or garnish your wages!! They ask you what you make, what your bills are, then bam! Take that little you had left for groceries or gas for your car!! Yes, I owed. Yes, I was going to pay. But as far as working out a FAIR payment plan, forget it!

If you speak with Premier Credit its because you owe someone money. In my case, I did owe someone…read moremoney. For collections people, they were pretty nice. I assume they are used to dealing with people who are in a bad mood because they owe money they don't have. That's understandable. They were more than willing to set up payments with me until I could afford to pay the balance. They were always very pleasant once they figured out I wasn't going to argue or fight with them.

This is a Marine Corp hall open to the public for leasing for events. They also open their Friday…read morenight bingo up to the public. This is a serious bingo night and can be overwhelming to a novice such as yours truly. Still fun once you get the hang of it. It is a nice hall depending on your event.

I stopped by this location to drop off two packages with prepaid labels on them. Upon initial…read moreentry into the branch, I did not see a drop box for packages or self-service kiosk to scan those packages and receive a receipt for tracking. There may have been one around the corner, but it was not in the open for me to see from the entrance. I went into the lobby and got in line. The young woman who assisted me was fast and efficient (Clerk #77 - I didn't catch her name, but that is what was on the bottom of my receipt). I'd watched her with two people ahead of me and she seemed to be very knowledgeable as well. She scanned in my packages, being sure to weigh them for accuracy. She then asked if I needed any stamps or anything to take home. I declined. She printed my receipt and highlighted the tracking info in two places. She did this all with the utmost professionalism and a smile. Kuddos to her!

The staff is very easily annoyed. If you don't understand, they have no patience with you…read more I got a service and paid for it but still don't understand what happened. But it's a post office so it's pretty well known there is no expectation of good customer service, empathy or even a smile.

Yesterday 5/10/24 they responded to my in laws about my girlfriend fast forward she tried to go…read moreback in her house which she didn't have anything to harm them then since she threw away a eyebrow razor when she turns to walk in she is denied to which she shows she has nothing then officer goofy picks her up and slams her breaking her clavicle and then they still proceed to cuff her and leave her on the ground she is 17 and 5'2 Hate this department they are just anger filled rookies which they weren't even they where trainees.Trash department

New and beautiful building. Honestly looks like an Aldi's to be frank. Nice though! "Mayor Steve…read moreCollier cut the blue ribbon for the new Lawrence Police Department Headquarters. LPD Chief David Hofmann, City Controller/Deputy Mayor Jason Fenwick, and Mayor Collier unveiled the words "LAWRENCE POLICE DEPARTMENT" above the facility. Located just south of the railroad at 5150 N. Post Road, the new 37,000 square foot LPD headquarters is capable of meeting the community's complex public safety and law enforcement needs. The $11.9 million building includes the City's dispatch center, interview rooms, a K-9 kennel, a garage to house equipment and vehicles, a fitness center, and a 112-seat community room." -from their website and so are some photos