These turds deliver my mail to my neighbors all the time. Now my medications too. Opened a case…read morewith the USPS 2 months ago and never got a response from the Clermont IN postmaster. Now I have an item they showed delivered Nov 21st @ 11:21 am and I have video of the USPS guy bypassing my mailbox 2 hrs.' later and there was nothing dropped off that day. Clermont Indiana post office has lazy drivers and liars. I have proof they are liars. I don't trust them to deliver my junk mail. CAUSE MY NEIGHBOR BRINGS IT OVER TO ME!! And also I see this turd driver watch his tablet and talking on his phone almost everyday. No wonder he cant do his job.

My new favorite spot to drop off my packages! Small location but staff is friendly. I like the…read moresmall town feel of it.

They had my package shipped to them and they lost it and don't even know where it's been shipped…read moretoo now DONT RECOMMEND COME HERE, Also they Asian lady at the front desk is so rude

STAY AWAY from this post office. I sent my package out before the holiday and it was expected to…read morearrive on 9/2 and it was never was sent out for delivery. It's still sitting at the distribution center in Indianapolis. I paid extra money to get this package sent out earlier and someone from this post office didn't do their job correctly. It's a recurring theme from this post office.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

I came to the Lawrence Post Office 20 minutes prior to…read moreclosing and they had already locked the door. It was a very important piece of mail but what hurt the most is the black guy working behind the counter looked at me and began laughing. Two other people got turned away too. This branch sucks. Why have operating hours if you cannot honor them?

Professionalism zero. You close at 6pm, but your door is closed at 5:45pm. I'm so pissed, you…read morecouldn't even explain why you couldn't scan my package in.

I purchases a computer monitor worth $100 on ebay. The seller shipped it on Jan 24 2004, provided a…read moretracking number. Today is Feb 12, and the tracking shows that it's still in-transit. It had at one point reached my hometown then it was routed back to the Indianapolis hub where it's stranded until today. I submitted an inquiry, and received an email suggesting that I submit a claim for it. Unfortunately they wanted me to provide proof of insurance, shipping documents, etc... all those are difficult to get from the ebay seller. I find the USPS completely incompetent for losing my package and now I'm having to jump through hoops to submit the claim. I will ship UPS or Fedex next time.

Some 'new' processing center! My package has sat in this center for 6 days now. Has not moved!…read moreKinks in the system? Whatever. This is unbelievable! Kept in limbo for days without update. How are Americans supposed to trust this institution? It sure seems to be some kind of internal protest as I am not the only one in the household with items 'stuck' there. That item has sat almost 3 weeks untouched. STELLAR JOB

Some excellent staff, helpful and courteous. HOWEVER, one young lady is always rude and certainly…read morenot helpful. I have seen her being so with customers ahead of me. Drive to the Pittsboro post office (very helpful) rather than deal with her rude behavior.

Don't bother wasting your time with this company if you are looking for a job driving.. They strung…read moreme our for a few days and then had be com in and interview with a 26 year old guy who has been a diver for 3 yeaes and inly in hos current job for less than 3 months. . He was a nice guy, I'll give him that. Hos name was Malcolm. Even he said there was no reason they couldn't hire me. So I heard on Jan 20 by email that they are not moving forward with my application as .y background does not live with what theyvare looking for. Seriously? I HAVE 23 years experience as a commercial driver, I done both postal work and pedals like they do. No pints, no tickets, almost e million miles and never late for a pickup or delivery in the entire 23 years.what exactly kind of background are they looking for? Oh I almost forgot, I'm 60 years old. It's not about any background, it's the fact I'm 60! Period,. Full Stop! How do I know? Easy. I was literally the oldest person on site while there.

If you have to avoid this place; DO SO! I had an…read moreappointment set weeks ago for 2pm today, my number wasn't called until 3:30pm. I can understand if I was a walk-in (which are accepted but from convo with others in the waiting area they waited an upwards of 6 hours) but I wasn't. There are 19 windows and only 6 of them were in use with personnel calling numbers smh

Open more windows wait with more windows always 3 hr wait the minimum I never drop things in…read morebox.Times they claim they don't get them I get a receipt in person 43 plus ppl &3 windows open it's 1045 am checked in at 9 :21

I have gotten documents notarized and it has always been a smooth and efficient process. Love…read morethis store.

Today Saturday January 4, 2025 Syed was rude, non helpful and has no customer service. I am a…read moreresident for 26 years in this neighborhood. All the staff has always been cordial, helpful and excellent customer service except today. I saw Syed be rude to an elderly lady. And short cut spoken with several customers. As we return items through apps like in my case SHEIN I choose the QR code return feature that states " Use the Return Label/Code to send out returns Estimated refund time: 14-24 business days after your returns pass our quality check No need to print out a label; just show the QR code at your nearest UPS Store. UPS will print the shipping label and ship the package back. Note: This return label can only be used once. " I had to show this to him and ask him literally beg him to please read it because he was telling me I needed to put the items in a box, and I needed to have a printed label attached to the box and he will not mail my items, after he read what I posted above from the website, he went and said that I needed to return on Monday and I said I don't need to return I am here right now. Why do I have to return. He is extremely rude and wanted me to leave the store and return another day. At no time was a route or in Anyway disrespecting him as a matter of fact, I kept asking him to please calm down and listen please because of what he read, I was correct, he then went to deny that he had a nice service to me telling me that he needed me to bring the items in a box with already printed label. He's not a very good listener he doesn't do very well with customer service. He kept saying that he had to close at 3 PM and that he had a lot of work to do and he didn't have enough time to do it all Right now. I feel that he felt under pressure with too much work and that is stressed him out and he was just being nonhelpful and very rude to us. I had to back my own items, and put the label on my package and ensure that he was going to mail it, I also took a picture of my package because now I'm nervous that he's going to purposely sabotage my package. He knows I took his name and he knows I was going to report him. He continued to try to berate me then entire time and I ask him to stop. Very rude. I've never seen him before and I have lived here for 26 years. Please do not have this employee at this store. He is horrible. I also purchased a small bag to put the items inside to send them all together.

The young man that took care of me was quick and courteous, in and out in less than two minutes.read more

The girl behind the counter told me she could help so I went over to her line. Her name started…read morewith a Z like zyrega or something like that. I said I had an Amazon return. She started eating a bread stick right when she started to help me. I couldn't understand what she was saying and after she finished she told me to email her the return label. I did and she scanned it. Printed out a sticker and handed it to me. I asked if that was it? she said yeah. Very unprofessional. If she doesn't want to do her job maybe she should work in the back where her attitude won't affect the business.

This UPS store sees a good amount of business every time I'm there and they always handle it really…read morewell. The folks helping me on Wednesday were very nice and chatty, and helped me to get my overnight package sent out on time. They were also helpful in making sure my package (containing 5 lbs or less of dry ice - per UPS policy) was safe to send. Overnight shipping is never cheap. I knew that coming in. However, I was pleased to know that they can insure packages. I'm not here too often but I'm always happy with the service I get!

Wow...I refused to even go in this store because during a phone call to ensure I could drop off a…read morepackage to be sent via UPS with a preprinted return label on the box the associate told me that I was screaming into the phone even though I was talking in a normal tone of voice. After moving the phone farther away the associate again stated that she couldn't hear me clearly because I was "screaming into the phone". Never have I had someone tell me that talking in my normal tone of voice on my cell phone was problematic.