Gang, this experience was rough. For starters, they were super busy with a line that barely moved…read more(both inside and at the sec checkout kiosk). Second, the staff didnt seem very proactive in problem solving some of the issues that arose during our visit. I stepped up to the sec service kiosk and one of the workers was operating it (not so self service). She quickly tapped in my order of 80 postcard stamps and after it started realized that it was individually printing each stamp (with no folding edges). The process of printing each stamp ended up taking 20 minutes!! Keep in mind, this is after I already waited 15 min in line to get to the kiosk. I asked if she had postcard books that she could swap out so we wouldn't have to wait and she laughed and shook it off - "you're going to be here for awhile!". At this point, I was stick after spending nearly $50 on the stamps. I asked another worker who walked by if she could help and she said I'd have to go inside and wait in line (which would require leaving the stamps as they're printing...). Overall, a frustrating experience. It seems that this location could use a little more coaching/improvements. I'll be going elsewhere in the future.

This is the worst distribution center in the Country. Since they closed the post office in Kokomo…read moreIN. and our mail has to go through Indianapolis, it is always late. What is going on there?

i came in on Monday June 1 2026 Nora branch. It was evening . I bought 10 or 12 stamps with my…read moreinsurance Benefit card I am short blonde hair . I have Ms and I'm forgetful at times the stamps had sunflowers. The man who served me was Africa American man and he was serving another younger man when I first got there, he was African American also. I left my stamps on the counter. I have no transportation it's hard to get a ride. Would you take one of my stamps and mail them to me please? Debbe Bair Shine 10952 N College Ave Carmel IN. My number is (317) 523-2123 call me and let me know if you can do this. Thank you so much. Debbe Bair

Hoping this is the address of Nora post office. I opened a case as I was not receiving my mail…read more They got back with me immediately. Jennifer who I spoke with was very helpful. Hopefully things will be resolved. Thank you.

I purchases a computer monitor worth $100 on ebay. The seller shipped it on Jan 24 2004, provided a…read moretracking number. Today is Feb 12, and the tracking shows that it's still in-transit. It had at one point reached my hometown then it was routed back to the Indianapolis hub where it's stranded until today. I submitted an inquiry, and received an email suggesting that I submit a claim for it. Unfortunately they wanted me to provide proof of insurance, shipping documents, etc... all those are difficult to get from the ebay seller. I find the USPS completely incompetent for losing my package and now I'm having to jump through hoops to submit the claim. I will ship UPS or Fedex next time.

As crazy as it seems to review a post office, this branch deserves to be recognized! The woman…read moreworking, Olivia, went above and beyond to help me get my packages together. I feel like post offices don't have the best reputation for service, but this one breaks all stereotypes. Olivia helped me wrap up/tape up the poor job I did, explained all the differences in mailing options, and was overall extremely pleasant. This post office has a huge parking lot, was extremely clean, and the line moved at a quick pace. I would go out of my way to go back to this branch for any and all of my mail needs!

I was over in Carmel and needed to mail a few things. I was surprised to find the post office so…read morenear, but hidden among medical buildings. The building is typical U.S. grade 1980's style, maybe a little bigger than others. There are nice work areas to prep packages, several self service stations, shipping supplies and gift cards for sale. The place is clean inside. Like most post offices, there was only one clerk working, so the line was long......and slow. Post offices boxes are around the corner separated into several bays. A cool antique scale is out on a table. There was plenty of parking in the dedicated lot.

I really appreciate the self serve kiosks here where you can weigh packages, print labels, and buy…read morepostage without the need to stand in a long line. Usually I am able to use the self serve kiosks but occasionally I have to wait in the line. And the line can be very long, and very slow. One serious issue with this location that the mailboxes in front with the drive thru access are often full. I've seen both mailboxes completely stuffed with mail sticking out of the slot. Once it was raining hard and I could see mail stuffed inside that was getting wet. I don't ever drop my mail in the outside boxes anymore because they definitely don't collect the mail often enough. So I park and go inside to mail my letters.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

I was already in a bad mood because I first tried going to fedex and waited foreverrrr in line only…read moreto have those losers tell me they can't deliver anything to post office boxes. Ya. So I went to usps and Cheryl not only cheered up my mood, she took care of me and got it done for cheap. Go Cheryl and go usps. Booo to fedex.

I moved into my apartment 01/4 and it has been three weeks and my mailbox keys still aren't ready,…read morewish I could've gone to another office.

Came in the other day and was having some trouble and super nice gentleman Ryan helped me resolve…read moremy problem in no time.

I just went in with a damaged passport and Oscar(supervisor) happened to be working the passport…read moreservices and not only did he help me fill out the necessary paperwork, he helped me get my fees waived when I didn't even know that was possible. I read online at travel.state.gov that I was going to need to pay for a new passport, but Oscar walked me through the steps I needed to help waive my fees. Oscar Diaz, what an angel you are. Thank you so much for your patience and assistance!!

Amazing always great great great customer service satisfaction is always attend. The employees…read moreshould be actually treated better in my opinion, especially during the cold weather. They were in there, freezing still with great attitudes, made my experience an appointment pleasant handle the service in a timely fashion, and they never have an attitude like other postal worker sites that I've been to

While away from Chicago Illinois for the weekend for CNO Financial Indianapolis Monumental…read moreMarathon, I had no interest in waiting days to ship my postcards once back in Chicago. I was grateful that this US Post Office was near the Indiana Convention Center where the Health & Fitness Expo was held, because it allowed me to ship out my postcards and other mail I had brought with me while in Indianapolis. When I walked in there was only one customer inside, but not in line though. I waited briefly before being acknowledged by the clerk who at the time was speaking to her co-worker. My visit ended up being in-and-out because there were not any other customers. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk was respectful during our brief encounter. I was on my way in minutes after she presented me with stamps for my postcards and took them after. I am terrible at doing the surveys on the receipts pertaining to my visits, but rest assured, I always share a review based on my experiences. I had a good experience and would gladly utilize this location again for any shipments I may have when in town. ~ Good vibes coming your way ~ Thomas G

I don't mind Going to the post office when parking is easy and the lines are weaving through the…read morestore which is why this particular location seemed to hit the spot last week when I needed stamps and to mail some gifts. I often find when I go to the post office downtown the process is somewhat overwhelming and frantic. Located not too far from the International Marketplace neighborhood, you'll find plenty of parking here and lines that move fairly quickly. It's not the prettiest or most historical looking location but it will get the job done. They have a small selection of stamps, packaging items and greeting cards available for purchase.

I live at 4501 Rosewood commons place. The driver shows packages as delivered when they have not…read morebeen. This happened 3 times last week and multiple times over the past year. No excuse. Needs to be fired!!!!