I've been coming here for the past few years. The optometrist is awesome and I love how detailed…read moreshe is with explaining everything. Definitely recommend getting seeing here for all your eye needs!

Equipment, staff and the optometrist were all top notch. They were prompt and attentive. The…read moreappointment time was honored well and questions handled professionally.

The optometrist was kind and very good service. Good selection of glasses. I liked the fact that…read morethe Dr. Was Korean.

Yesenia was phenomenal. She helped track down my VSP insurance benefits over the phone, right-sized…read morethe lenses perfectly for my RX and computer use, and answered every question with patient, friendly expertise. She also gave me a great deal and somehow got my glasses cut in about 30 minutes once I finally picked a pair (after trying five frames!). Truly exceptional service, highly recommended!

Best optometrist in LA! Staff is so friendly and efficient…read more They put your name on the wall just to make you feel special when you go in. Honestly I have never been to an doctor that I enjoy more. Dr. Silva is the BEST! A+++!

Great staff!! Very helpful in coordinating appointments and checking insurance options. Very…read moreprofessional and clean environment.

Stellar service! I got my eye exam done since I needed to update my glasses. My old one is 5 years…read moreold! Making an appointment was easy. I noticed several of their equipment were new, state of the art. My optometrist was friendly and courteous. When it came time for my glasses fitting Artie (or Arty, sorry if I'm getting the spelling wrong!) was so nice and patient! He cleaned my old glasses and changed the worn out nose bridge pads (I can't believe I didn't have this change sooner!). I must have stayed about an hour since I could not make up my mind. Artie gave me several more options from the brands I narrowed down. Honestly he made glasses shopping worthwhile since I didn't feel rushed. He even told me that I can donate my old glasses to charity. I had no idea! I ended up getting a brown Prada glasses. I highly recommend coming here. The staff are amazing!

Front staff is horrible, I asked for a sample and before I even told her who I was she said they…read moredidn't have any...

Front desk are vary helpful, Great service and experience every year. Wide selection of different…read moreeye wear and name brands. Don't hesitate to ask for help.

As soon as I got there, I walked in and the leaves behind the counter seemed to cop in an attitude,…read moremaybe cause I was the only white guy in the whole place, but they started to treat me poorly, but we were told on the phone that since I didn't have my card my medical card that we could just give them the number and my ID and everything would be fine so when I got there, and I tried to do what they said that would be OK they denied me and would not let me do what they said and even when I said I'll pay out-of-pocket they refuse me and we're rude. The next day was my birthday and I just wanted to make sure I had a way to see clearly they gave me a huge hassle and in the end I just had to give in because I walked outside to make a phone call to my wife to try and see what we could do or see if she can figure out who she spoke to. That said I could just give them the number and give my ID and I'd be fine but when I went to go back inside, they had locked me out and would not let me in absolutely ridiculous. They lied to me. We're rude to me and then locked me out. I would not recommend this place at all. We had everything set up to go smoothly and they made it go as rough as possible, and left me blind on my birthday.

I've been coming here for years and I have always had a pleasant experience! The staff is alway…read morehelpful and friendly. When I first started coming the main doctor came off as a bit stern, but she has warmed up and is full of knowledge. She always take her time to explain everything and answer any questions I have! She is great, as well as the other doctors. I definitely recommend!

Been coming to Dr Chriqui for many years, before they moved to the Northridge location…read more I've always had pleasant experiences. The staff are kind and nice. Easy to make appointments. I receive emails and texts to confirm appointments. Saturday Half days are available are great if you can't make during the work week. Yes sometimes Dr Chriqui is stern...I know it's coming from her heart or concern. Adequate parking . Would highly recommend.

I had such a fabulous experience here! Arrived about 10 minutes early to my appointment and…read morereceived some paperwork to fill out. Brenda at the front desk is fabulous--as is the wonderful optometrist I had the pleasure of receiving my eye exam from (I wish I got her name but she is a younger woman and had super cute circular glasses frames!). I expressed to the doctor that my previous prescription I received 4+ years ago from an entirely different doctor (under insurance) felt a bit too strong, and it had felt strong ever since I got those glasses. After doing some tests, she proceeded to tell me that my previous prescription was for astigmatism...I definitely don't have astigmatism lol. No idea how that happened, but this doctor was able to adjust my new prescription right away. I even got to see the retinal scan/images that were taken of my eyes and it was fascinating! I had never been shown that before from any other doctor. Overall, the appointment was quick and easy, and the staff is very nice and attentive. For $95 (no insurance), it was well worth it! Will absolutely be coming to this location again in the future. No complaints--thank you! :)

I booked an appointment for my wife for contact lenses for the weekend. So we left our children…read morewith the babysitter and drove to the appointment once we get there we try checking in and the receptionist tells us they are overbooked and cannot see us and that we have to reschedule and blame me for not specifying what kind of exam my wifel wanted. Which one I made the appointment I specified what the appointment was for. I'm not sure if it's a fact that I was translating for my wife that she was annoyed or the fact that they overbooked and had too many people in the office. The fact if they overbooked, they should notify me and try to reschedule the appointment instead they waited for me to show up after paying for a babysitter and then denying a service on our appointment time completely unprofessional service by the receptionist just be very careful when booking appointments there.

My family and I feel so lucky to have found Avant Eyes Optometry…read more I live in Porter Ranch and used to drive all the way to Burbank to see my old optometrist. When Avant opened at The Vineyards, a friend recommended I give Dr. Kataria a try and I'm so glad I did!! She is incredibly thorough. Not only did she explain everything clearly, but she also showed me detailed images of my eyes, helping me for the first time truly understand what was going on. It's true what they say, a picture is worth a thousand words. Best part is the office is spotless and equipped with state-of-the-art diagnostic tools. I was so impressed by Dr. Kataria's knowledge and kind bedside manner that I now bring my two kids as well. I'm grateful to have such a high quality, locally owned practice right here in the community. I love being able to support a small business that genuinely cares.

Unfortunately, your response mischaracterizes several of the concerns I raised and also contains a…read morestatement regarding my medical-record requests that I need to correct. I was not asking your office to take responsibility for educating me about my insurance plan, nor was I disputing that members should understand their own benefits. My concern was that your staff was actively using insurance benefit information on your computer to calculate the amount I was being asked to pay for prescription eyewear, yet I was not permitted to review the benefit information being used to arrive at that amount. I specifically asked if I could simply view the benefit information on the screen so I could understand how my coverage was being applied to the proposed charges. I was told I could not see it because the document contained the office's tax ID number. I was not asking for your confidential tax information. I was asking to verify the insurance benefits and calculations being applied to my purchase and my financial responsibility. Telling a patient what they owe while refusing to allow them to review the benefit information being relied upon to calculate that amount creates an unnecessary lack of transparency. I ultimately left without purchasing the glasses because I was uncomfortable agreeing to charges I could not independently verify. I also need to correct YOUR statement that, "had we received any medical record requests, we would have happily provided those." I have sent 3 separate written emails requesting my medical records and have received no response to either request. I have documentation of all communications. Therefore, suggesting publicly that your office has not received a request does not reflect my documented attempts to obtain my records. Additionally, your statement that my records would be provided "with a $25 charge" does not accurately explain California's medical-record fee provisions. Under California Health & Safety Code § 123110, a provider may charge a reasonable, cost-based fee for providing copies. California's Medical Board specifically explains that the copying charge may not exceed $0.25 per page for paper copies or $0.50 per page for microfilm, together with reasonable clerical costs. The law does not establish a blanket, automatic $25 fee simply because a patient requests their records. More importantly, California law provides specific timelines for responding to patient record requests. For a written request for copies, the records generally must be provided within 15 days of receipt. A request to inspect records is subject to a five-working-day timeframe. The Medical Board of California specifically advises patients who have made written requests and have not received their records within the applicable timeframe that they may file a complaint and should include copies of their written requests. Your reference to a nine-page intake form does not resolve either issue. An office policy or signed intake form does not eliminate a patient's rights under applicable California law, nor does it address why my 3 written requests have gone unanswered. I also find the statement that billing insurance is merely a "courtesy" beside the point. Your office chose to participate in the insurance transaction and presented me with pricing based upon insurance benefits. Once those benefits are being used to determine what I am expected to pay, it is entirely reasonable for me to ask how that amount was calculated and to request enough information to verify it. I would have been perfectly satisfied if your staff had simply explained the calculation and allowed me to verify the portions of the benefit information applicable to me while redacting or otherwise protecting any genuinely confidential business information. My concern was never that I did not understand that I have responsibilities as an insured member. My concerns are transparency, the accuracy of the financial information being presented to me, and my ability to obtain my own medical records after making documented written requests. At this point, rather than continuing to debate these issues publicly, I am requesting that your office respond to my 3 outstanding written medical-record requests and provide the records in accordance with the applicable requirements of California law.