Improve everything about this place, I don't understand why fast food workers now are so upset when a customer points out what they forget, they always give attitude when they have to fix their mistake. When I worked in a restaurant I got my job done with every customer as quick as I could so I wouldn't have to deal with it anymore, it may also be a MANAGEMENT problem since the employees and service there has ALWAYS been shit. Chicken strips had NO meat inside them aside from the two I ate in this entire meal I had purchased, I can't wait for the day popeyes shuts down. read more

Popeyes Louisiana Kitchen - SAD EXCUSE OF CHICKEN STRIPS, NO MEAT INSIDE THESE AT ALL!! FUCK YOU POPEYES!!!! - Fast Food Near Me - Anchorage, Alaska

The chicken was awful. Dry, tasteless, mostly consisting of a thick crusty covering with virtually no meat. I have honestly never had chicken this bad, anywhere. Even the biscuits were tasteless..The mashed potatoes and gravy were ok. Mango iced tea way too sweet and no hint of mango. it was my first time I purchased food from Popeye's and it will be my last. . read more

I'm leaving a 5 star review because of Terrence. We had an overall terrible experience with the lady working drivethru (Sarah?). Very rude and disrespectful, wouldn't let us order our meals at the window because she said the FNAF meals were only available online. So we got stuck in the drivethru line. App wouldn't work, went inside where she continued to be impatient and rude to me and then stated the app was down. Terrence was quiet, kind, patient. You could see he was trying his best to help and provide excellent customer service amidst a toxic situation. Sarah was continually yelling over Terrence and made absolutely no sense. She insisted we order the $15 FNAF meal, claiming the $10 meals were unavailable. Food was ok. Glad my daughter got to finally try the FNAF meal. Thank you Terrence! read more

Driving through here and came in for some crispiness. I had the ghost pepper chicken wings before and I loved loved it. This time, I ordered ghost pepper chicken sandwich, and I didn't like it as much as the wings. The sauce was way too much and the prickles were way too sour. I couldn't even finish, and had to order something else. I don't know if it's because that's what locals prefer, but for me, didn't like it. People here are nice and quick. There are so very talkative Asian antiques here, and I love them. The place is also very clean, the only thing is the bathroom is outside of the restaurant and you need to ask them to unlock every time you want to use it. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Anchorage, Alaska

Wrong order. Took extra money, made us wait for 30 plus minutes. Rude customer service. Acknowledged that they took money for product that they didn't give. Refused to give a refund unless we physically returned to the restaurant and then blamed it on being short staffed. Everyone is short staffed. If you as a business chose to open, you need to be prepared for customers and their orders. Trash and they are thieves. read more

I always use the drive up but if the line is more than 7 cars long I go in. I enjoy the spicy chicken and red beans and rice. NO French fries for a change. I suppose you could order some but I never do. I was disappointed when they discontinued giant jalapeño peppers. But all in all, it's a great fast food meal much better than hamburgers. I will always drive a little further for Popeyes - the selection for all members of the family is great. One must always check your order, however, as is standard at fast food establishments, the staff are not professional and get mixed up frequently. They don't do this on purpose people they're just learning. You can bet at the Popeyes in Midtown you will get a very good piece of chicken that is juicy, hot, flavorful, (spicy or plain) with side dishes that will fill you up. read more

ONE STAR BECAUSE ZERO ISNT AN OPTION. horrible service. food is trash (obviously) Nobody speaks English as a first languag, except the manager. Who you have to request because everyone else is mentally delayed. OR LAZY read more

Food is 50/50 , if not burnt. Service is the worst of all fast food even worst than third world countries . Everything is wrong with this place . They all need to be fired . I always gives places 5 tries. Gets worst every time . At least they loud about their schedules read more

Bland, dry chicken and inedible biscuits, never had a worse Popeyes experience in Alaska or the lower 48.

Visited this Popeyes recently. It's newly remodeled. Minimalistic and clean, for the most part. Our cashier was ditzy but tried her best. The wait was long, but worth it for quality food. People watching here is still good. We ordered a spicy chicken family meal, chicken tenders, and sides. All the chicken was hot, fresh, and crispy. Sides were superb. Biscuits, perfect. read more

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Hubby and I enjoyed this fast food restaurant on a week night after work. We were tired and hungry. Easy to find on Spenard. Easy parking. Pleasant workers. Many combinations of chicken and sides. We were happy with our choices: strips, legs, etc. mashed potato and gravy, bean and rice, and coleslaw. It's a typical fast food ambiance, plastic seats, self serve pop, and slightly sticky table tops. We'll go back again. Tasty and fast. Maybe order to go next time. read more

The worst food ever the mashed potatoes was so gross it tasted like mop water do not recommend to anyone

I would give ZERO stars if I could. This was legitimately the WORST fast food experience I've ever had. The employees were rude, the food was terrible, and it was ridiculously expensive on top of all of that. I will NEVER eat here again and plan on leaving negative reviews on every platform available. The chicken was dry and tasted like it was 3 to 4 hours past its hold time, the mac and cheese was a congealed mess, even the biscuits were dry and hard (slightly reminiscent of a hockey puck). I would have received better food and better value for my money from the deli at Carrs. NEVER eating here again. I have no idea how they're still in business considering how many negative reviews there are and owner/management has done absolutely nothing to fix the issues. Don't waste your hard-earned money on this swill I may not have been able to save myself, but hopefully I can keep others from making the same mistake I did. read more

I ordered my Popeyes on DoorDash, my order was missing a drink and when my husband went to go eat the chicken come to find out it's half spicy and half classic. Once I found out about the missing drink I contacted DoorDash right away with pictures of proof they declined my request! I was so mad because why I sent proof then the chicken situation didn't happen til later that night because my husband wasn't hungry when I was so he ate after me, he takes a bit of his chicken it's spicy he tells me then he takes a bit of his other one it's spicy too! How can you forget a large Fanta and randomly put 3 spicy chicken into a classic 8pc chicken box ? I contacted Popeyes to see if I I can get help nope nothing, I understand it's through DoorDash but it's still coming from your store why can't you help I missing a drink and 3 spicy chicken was put into my box? What if my kid or nephew was to eat it? THIS STORE AND CUSTOMER SERVICE IS SO BAD read more

Popeyes Louisiana Kitchen - Missing drink .. ordered 2 - Fast Food Near Me - Anchorage, Alaska

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There was no one working on the to go orders for almost 30 minutes. Lobby was fully, no one at register. Could hear some people loudly talking negatively about coworkers. Poor communication, no custer care whatsoever, unprofessional. I know it's fast food and all...but come on. I'm still waiting and it's been over 30 minutes and no one has started on my order yet. read more

The service as well as the Chicken was awful. I couldn't even get a hold of anyone at their Headquarters. This Company really SCREWED me over. I will never go back and have told others to do so. read more

Worst Popeyes ever frfr...really bad service...terrible period..if I wasn't tired to drive back I would've came ND flew there chicken back in da drive thru..so f'd up smmfh read more

Had never been to popeyes before, shelby was so sweet and helpful. The whole team was efficient and quick, and the restaurant was VERY clean for fast food in anchorage. Could not be more pleased. read more

I haven't got my food yet but I got to the drive thru at 10:25 a bit before closing. With only 2 people in front of me I did not get to place my order until 10:40. I am currently still waiting at 11:10. On track to have been here for about an hour soon for a small order of 2 things. Not sure what in the world is going on here but this is completely absurd. I'm about to be late for work for this. If this isn't the hottest food I ever been served this place deserves a negative star rating for this. read more

Food is amazing, i apologize to the manager for misunderstanding,the grabhub already drop the food in front of our hotel door without knowing me or knocking.anyway thanks for the good service and delicious food.. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Anchorage, Alaska

I don't think I have been to this Popeye's location in at least ten years, certainly not since the remodel. Last time I visited, it was terrible. Last night's visit was nearly perfect. First, the oddities: There is no Popeye's app for my android phone (android 10). Very odd. The play store says that the Popeye's app will not work with my phone. So, ipad it is. Got the order in (a 2-piece box with red beans/rice, and a 4 piece box with red beans/rice, both spicy), and headed over to that side of town. Pulled into the drive thru, got to the speaker, and they said that online orders have to be picked up inside. Ok, that's weird, but whatever. Went inside, waited a few minutes while they put it together, and took it home. It was delicious! Their red beans and rice is still perfection, and the biscuit was super flaky. The chicken was also good! Just a good amount of heat, crispy, and not terribly greasy (it was a little greasy, but that is to be expected with fried chicken). I really have no complains about this meal! Next time, I'll try out the ghost pepper wings. Reviewbruh (reportofftheweek) really liked them so we'll see. read more

It brings me no pleasure to say this but, I need to: Chick-fil-A still makes the best chicken sandwich. Not just the best fast food chicken sandwich, the best I've ever had. I HATE their politics. They are a homophobic, backwards company that hides behind folksy politeness. ("It's my PLEASURE") However, no one compares to their chicken sandwich. I don't like it. I don't understand it. (HOW is it so hard to make one better than them?) But it's the way things are. Many people have told me "you need to try Popeye's chicken sandwich, it's even better!" I'm now talking all of those people off my Christmas list. This thing was overpriced and mediocre. The batter is excessive and lacks any flavor. The pickles are too try-hard. The sauce is generic. The chicken is dry. I also got some coleslaw and...also not anywhere near as good as Chick-fil-A's, though it fared much better. Boy howdy, I glad there is not a Chick-fil-A in Alaska. I don't need anymore ethical dilemmas in my life! Happy Pride everyone! read more

I love Popeyes but today, here in anchorage the service was rude, there was a large knot of hair in my chicken and the beans were off, tasted old. Also, no butter or honey for the biscuit. Last time I eat here. What a shame. read more

Popeyes Louisiana Kitchen - Hair - Fast Food Near Me - Anchorage, Alaska

I saw on Facebook someone said that the Limited Time Chicken Sandwich of Popeye's beats Chick-fil-a ... Really? That's a challenge I'm willing to take on! Today I left home without a made lunch and by 11:30 I was HUNGRY! Richard was out meeting clients and said he'd grab me something in his travels. So happy he said he was going by Popeye's! Pick me up a Chicken Sandwich! The first thing I noticed it was big! I bit into the Spicy Chicken and it was AMAZING it was so juicy and I can't believe I'm saying this but the sauce and pickles were better than Chick-fil-a. I'd just add extra pickles! I got a new Spicy Chicken Sandwich to curb these cravings! Shocked in the best way! read more

Popeyes Louisiana Kitchen - Long line at drive through - Fast Food Near Me - Anchorage, Alaska

Last night was good but not like other nights. The chicken was either fried way longer or it sat under lights or something. It was really dark and not hot at all. We did door dash but the bag didn't have condensation so.... It was still okay but honestly why is this going down hill so fast? Honestly management was better over 10 years ago never had an issue. Now you order for the family and you hear they young girl workers laughing. Then you come to the window and they go yup she's hungry like what. Do better with whom you hire, they may cause you to get into trouble down the line. read more

Just got the 4 piece combo. Chicken was about half the size it should be and was so dried out it could've been under the heat lamp overnight. The side portions were less than half full. $21 for gas station type crap food. This isn't the Popeye's I know and love. Went here about 3 months ago and it was just as awful but thought I caught them on an off day. No, they are just a crappy restaurant and all the other 1 star reviews are right. Popeyes needs to shut this place down, fire everyone, and start over from the beginning. read more

YEAH BABY THEY REOPENED! Don't have to go on Elmendorf Base to get their Magical Spicy Chicken Thighs! Happy Dance! read more

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Ordered 3 piece dinner and I got one breast and 2 wings for $16... cheap ass owners and rip off !!

Asian man at front with blue hat and grey sweater can't tell me his name I guess. Acting irritated all while I was ordering because I was thinking of sides. asked for sauce on the side instead of on the sandwhich saying he can't do that?? Okay??? saying he doing me a favor by doing it this time. IF YOU DONT LIKE CUSTOMER SERVICE FIND A NEW JOB . Trying to argue over some sauce on the side bruh. Attitude is the best face of a business I guess read more

Popeyes Louisiana Kitchen - Update asked someone else to get the sauce priorguy had an issue getting and they didn't even ask no questions just went to get it - Fast Food Near Me - Anchorage, Alaska

Ok, now I get it. I've been Door Dashing. This is one of my top three fovorite businesses. The people are great and it smells amazing. One of the counter staff said it was going to be a 5 min wait and offered me a biscuit. OMG! Flacky goodness topped with honey! Now I get why customers get so hangry when the biscuits are missing. I bought a pack on the way home. Guys, if you haven't tried this place you need to! read more

this store doesn't accept any in store coupons, and the employees are rude despite me being understanding. chicken was poor. would not return, been to some terrible popeyes but man this takes the cake read more

I had a very horrible experience, worse than any ghetto or hood I've ever been. 66.99 for 16 peices of chicken 3 large sides and 8 biscuits. not only did I wait for over an hour, I still got robbed and that's crazy! they came out and tried to give me a closed bag and move me along, so I checked it and im glad I did. read more

Popeyes Louisiana Kitchen - This doesn't look like 2 lg Mac and cheeses and a lg mashed potatoes. - Fast Food Near Me - Anchorage, Alaska

They're consistently the slowest restaurant in town for about 20 years now. The place looks dirty. They have never honored a single coupon. Food is mid. Do not recommend. read more

Terrible service. Every single time I've gone my order has been wrong. I thought with change in management that there would be better service, but it's clearly the same turd with a new look. Do not come here. If it's not over run by homeless people washing their hands and other various body parts in the fountain drink station, then your order is still wrong and there's more than likely something missing as well. Huge dissatisfaction. 10 out of 10 do not recommend. read more

Apparently this is a platter ? Umm this wouldn't even feed a dog this is a damn snack ... Popeyes do better ....

I stopped in here yesterday during my lunch break plus the fact that I haven't eaten at an Anchorage Popeye's since the 1980's when they were at the old Schlotzky's Deli location on Dimond. This location is housed in an older two-story building in midtown at the intersection of Benson and C St. The structure hosted many eateries over the years from California Roll in the 80's to a revolving door of Chinese restaurants before becoming a Thai restaurant with an all you can eat buffet in the early 2000's to the current establishment today. With a wide variety of places to eat in proximity to work, I wanted to try this place once despite all the negative reviews I have read by others. I can honestly say that I would have to agree with the majority of reviewers who have not had a positive experience here. Customer service was not an issue. My order was taken quickly and the wait was only a few minutes after sitting down. The dining area was filled with a few diners, mostly the office crowd taking their lunch breaks like myself. No issue on the dining area. It was clean and spacious which leads me to the specific issue I had in my visit. I ordered the Classic Chicken Combo meal. I heard and read all the hype from their chicken sandwiches at locations in the Lower 48 and I was eager to try it out. The chicken sandwich tasted good with a few bites, but the prep and cooking time of the chicken filet made half of the sandwich inedible. The breading was soggy and falling apart rather than crispy and 1/4 of the chicken patty was under-cooked. Even worse, that section of the filet seemed to be almost raw which is a red flag on food safety especially if this was reported to the Health Department. I threw half of the sandwich away upon discovering this. The fries were crispy and hot out of the fryers; the only bright spot to such a poor meal. I could've easily gotten up for a replacement order, but by then a line was forming and I only had 15 minutes left on my break. At the front counter, some of the customers were growing irritated while the line itself barely moved. Good thing I came before the rush or I would've spent a large part of my break just standing there getting it to-go. Another issue was that the condiments counter was devoid of ketchup and napkins. I approached the counter for ketchup packets but the two employees were tied up prepping the orders away from the register. I had to flag an employee down who got back from giving a forgotten food item to a customer outside who ordered at the drive-thru. There were customers who had the same issue I had that came back a couple of minutes later visibly frustrated to get ketchup, napkins, and utensils after leaving with their to-go orders the first time. I will give Popeye's another chance, but it will be at their Elmendorf location for the next visit. read more

Popeyes Louisiana Kitchen - Popeyes famous Chicken Sandwich. Hopefully, it's good like they say it is.... - Fast Food Near Me - Anchorage, Alaska

I would do zero stars if possible. I've gotten spotty service here for years but have always returned because I enjoy the spicy chicken. Today I went in and ordered my lunch then proceeded to wait for over a half hour then when I said I could not wait anymore and could I have a refund was told they do not do refunds, and I could keep waiting or leave. So they basically stole $15 from me and I'm done. I will never eat there again. read more

Had a bad experience here recently but the manager was understanding and comped my next meal. Every place has bad days but recognizing the error is awesome to see. read more

Prices doubled since last time I was there. Girl at the window said new owner raised prices and added up charges. I ordered 4 piece meal, asked for all dark, and was charged an extra .89 cents 3 times. The pieces were very small(not even sure it was chicken) and under cooked. I used to go there a lot, when I was working nearby, sad to see it go. But "go" it will, with customer service and product like that. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Anchorage, Alaska

This isn't my taste, but my wife being an east coast girl loves some chicken. I took her after the gremlins soccer game today, and wow. The prices, a large fry was almost $6. She got a 8 piece box, mashed potatoes, and biscuits. I didn't try anything but she said it was good, and it will hold her off for another year. The drive thru is sketchy small, I thought I was going to do some rubbing is racing in the Escalade, but we made it. Over all the wait time wasn't bad, but $40 for a medium coke, large, fry, and an 8 piece meal. read more