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    POOP 911

    4.3 (29 reviews)
    Open 7:00 am - 6:00 pm

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    Response time

    9 hours

    Response rate

    100%

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    Recommended Reviews - POOP 911

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    10 months ago

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    Ali S.

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    2 years ago

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    2 years ago

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    2 years ago

    POOP 911 is wonderful. They come every week and take care of my dogs business. I highly recommend their business.

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    POOP 911 Reno

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    1 year ago

    I am very pleased with POOP 911 services. Always on time and complete the job! The price is right too.

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    Ali S.

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    2 years ago

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    2 years ago

    Mouse is awesome! she is so great with my dogs and is always very kind. does a great job with clean up and deodorizing too

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Best service ever. They do the job I don't want to do and do a great job. Highly recommend.

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    6 years ago

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    Ali S.

    Hello Dawn! Thank you for your recommendation and kind words.

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    3 years ago

    Kelley and her crew are wonderful to work with. They are flexible, thorough, dependable, and great communicators.

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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    7 years ago

    Love this service. They are always consistent and reliable. My dogs respond well to Alisa and can't wait for their play time!

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    Ali S.

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    12 years ago

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    Ali S.

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    8 years ago

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    Ali S.

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    7 years ago

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    Ali S.

    Thank you, Tony, we appreciate your business!

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    11 years ago

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    Ali S.

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    14 years ago

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    Ali S.

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    11 years ago

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    Ali S.

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    7 years ago

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    Ali S.

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    9 years ago

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    11 years ago

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    Ask the Community - POOP 911

    Review Highlights - POOP 911

    Like clockwork, Kai shows up every Monday and takes care of the dog poop situation in my back yard.

    Mentioned in 6 reviews

    Read more highlights

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    Professional Dog Mom

    Professional Dog Mom

    4.7
    (18 reviews)

    I will preface this by saying I have not actually used this service. I met these people at a dog…read moreevent. I was very impressed with them. Seemed like they would take great care of my dogs. I called later about boarding. They really push for you to just fill out a form. They will not give any kind of estimate. I understand that circumstances will vary, but a price range would be good. I had a contractor at my home once looking out my window and commenting "all you rich people up here." He way overcharged me and we aren't all rich. Not saying she would do this, I just like to be quoted a price range. She seems to take care of her employees and has a decent business plan. Costs to meet with them, as it should. Where she lost me was asking how long the dogs could be left alone. Well, several hours I suppose. She kinda beat around the bush then told me that all of her Nannys have full time careers. If I am working outside of the house for a full work day, I take my dogs to day care. An 8-9 hour work day and commute, leaves my dogs alone for at least 9-10 hours. How does the Nanny have time to exercise them? She also said that a Nanny can only work for one week. So, if you are gone for more than one week, you would have 2 nannies. Not a huge deal, but two different people in my home is a question mark. She ended the conversation with "fill out the online form and we will see if we have any nannies available." Didn't sound like she even wanted the business and seemed like she didn't have many nannies. I have 2 easy, older dogs, but they need daily exercise. I don't need someone with my dogs 24/7, but I would not leave them more than 6 hours at a time, so just being fed and having someone overnight, is not what I am looking for. That being said, if this works for others, they may be a great service.

    Please be aware of this establishment This is a horrible individual!!! I had a awful boarding…read moreexperience. My dog was mistreated. She left my dog alone for 12hrs In a kennel I saw the hole thing on camera. I couldn't do anything I was on vacation in different state. Had to cancel my plans and return home. Took Dogie to vet cost me $1200.000

    Angel Pet Sitting

    Angel Pet Sitting

    4.6
    (18 reviews)

    Angel Pet Sitting is absolutely fantastic! Tina & Tony are the husband & wife team that run Angel…read more I have used them at least 6 times in the last year and have never been disappointed. They have taken care of my dogs for a couple of days at a time to weeks at a time. Two of those times were emergency vists because I was unexpectantly admitted to the hospital. They were there for me & my 3 dogs with no questions asked. I am currently on a trip that was to last 5 weeks. But I have had to extend my trip an additional 4 weeks. No problem with tony & Tina. Angel also house sits for me. They get my mail, water my indoor plants & flower pots outside, take out the trash, sweep floors & clean up the yard. Tony even cut my lawn when i was gone for 2 weeks last year. He thought my grass was getting too tall so he grabbed my lawnmower & away he went. They also spend time walking my dogs which they don't need to do because I have a huge fenced in back yard & a doggie door. Each one of my dogs has minor special needs. This is also no issue for Angel. My dogs get brushed more when i am away than when i am home. Tina & Tony go the extra mile & spend "quality" time with your pets. I also leave some cash & a signed check in case the dogs need something while I am gone. Dog treats, vet visits, extended stays on my part, whatever. Angel is good to me & my dogs so I do what I can to make their job smooth. And I have never had to worry that this extra money will be used on anything other than my dogs. Angel does not just take care of your pets. They become friends with your animals & create individual bonds. My dogs absolutely just love Tina & Tony & so do I. It is a wonderful feeling knowing that my dog family & my home will be well taken care of when I am away. Thumbs up, 5 stars, high five, 100% perfect to Angel Pet Sitting. I am extremely happy with their service & recommend them to everyone. Thank you Tina & Tony!

    We will always come to Angel Pet Sitting for our needs. Tina and Tony provide reliable and warm…read morelove for our pets while we are away. They love our animals as we love them... maybe better! The value cannot be matched, as their prices are a steal! We are lucky to have this team in our lives and will be using their services again! Thank you Angel Pet Sitting!

    Fetch! Pet Care

    Fetch! Pet Care

    3.8
    (19 reviews)

    Do not use Fetch Petcare! Beware. Not sure if they have a person who coordinates locally or owns…read morelocally, or management had switched owners, but either way, the service is horrible. I called 4 weeks ahead of a trip to ensure I had ample time and planning. Their follow through and poor communication from their management team was less than mediocre. The quoting process wasn't too bad. They quoted me, got me scheduled in their system, had me upload a card and confirmed my dates and times. Then they said, they would call me in a week or so to let me know who was available. We had a previous sitter (2018), whom they said they would call first, then reach out to others if the sitter wasn't available. 3 weeks goes by without a call. Mind you, my trip is right around the corner, so I call in. They answered promptly and told me there was a mix up and they'd let me know the next day. No call the next day. Then I call a day later with a sense of urgency. The person I spoke to wasn't sure of what was going on and then escalated me to management. Management, then proceeds to give me some B.S. story about how no one is available and that they were going to call me today to let me know. (this left me with minimal time to find an alternative solution) The whole purpose of calling them 4 weeks prior to my trip was to ensure I had a plan in place. When they flaked on me, they had no real good reason why and offered up no solutions, except for "sorry" (that was from "management" after it was escalated) In summary, save yourself the headache and do not call or use Fetch Petcare if you live in Reno. There are better services out there that care for your pets. With their poor customer service and excuses, I would be concerned about the care that my pets would have been receiving anyway. Glad they showed their true colors. To be fair, they used to be a good service back in 2018, but somewhere their quality slid to an all time low. Possibly because they changed management or ownership.

    I just started using Fetch and so far love the service. I really love Kelly our doggie walker…read more Fetch matched us perfectly. Kelly is so kind, knowledgeable AND patient with our snarky little Rudy! Signing up was easy and within a week or so we got started. Kelly is super prompt and even sends me a appt reminders and pictures of my little guy on walks! Give Fetch a try you won't be disappointed! June H

    POOP 911 - petwasteremoval - Updated August 2026

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