I started this service in December and have had two service days so far. Both times, the…read moretechnicians came on a different day than scheduled without notifying me of the schedule change in advance. I've tried calling the office multiple times and the voicemail box is always full. The one time I did get through to leave a voicemail, they never called me back (its been over a week at this point). I am unable to make any changes to my account via the client portal (e.g. change plan/frequency of service, change service date) so without being able to get anyone on the phone either, its kind of impossible. Moments ago, I got a live person on the phone but it seemed like they were from a call center and not the actual Sparks office so they were going to pass my message along. They weren't actually able to do anything for me themselves. While the service itself is fine, when they come, its not worth the frustration. I have asked to cancel my recurring service completely and will look for another provider.

Such amazing , they got everything cleaned less than two hours and they were communicating…read moreperfectly on when they were going to arrive. I would highly recommend them to anyone.

Becky takes the BEST care of our sweet girl. She goes in looking like a rag a muffin and comes out…read morepicture perfect!

After years of taking our dog to the big box stores for a bath, we found someone SO MUCH BETTER!…read moreBecky took great care of our pup and she is clean, groomed, and happy. She got us in the day after we called and you can tell she loves dogs. She caters to smaller dogs but took great care of our lab. We won't take our pup anywhere else from now on. Highly recommend!

They answered all my questions, and made sure my pup was up on all her shots…read more It sold and now is owned by Pampered Paws. And now Kristi works there. She's great. I'm very happy taking my pup there. Mitch

**NOTE: The address here is wrong and Kristi now works out of Fantasia Pet Resort off Panther…read moreValley road** Kristi sold her shop in King's Row- it's another pet grooming business now. We've been to see her a couple times now at Fantasia Pet Resort and Kristi is great! I just text her for an appointment and she usually finds time within a day or so for me to come in. Her prices are the best in town for cat nail trims- $10 per cat. My vet charges $22! And i have two cats...that adds up fast. I can't give five stars because a. Kristi hasn't asked for any paperwork, proof of vaccination etc. and while my boys are vaccinated, who knows about the other animals?! and b. They take your kitties and you can't go in with them. So I haven't seen the space and don't really know how things go during the actual process. They seem fine and their claws are short so I am probably just overprotective but I wish it wasn't so mysterious. Oh and since this place is mostly a kennel for dogs, we had one not fantastic interaction with a dog last time while on our way out. Nothing big, just not ideal.

Okay, prices are awesome. Almost can't be beat. Though, occasionally I find something on JeffersPet…read moreor Amazon at a better price. Quality is so-so. If you're getting a brand name like Chuck It or Kong, you're good. But their off brand stuff is pretty cheap-o. Selection...could be better. They're really geared towards groomers, but now show dog folks? Really? The selection of decent show equipment is...meh. Otherwise, it's great. We load up on tons of toys, check the clerance section for big doggie safe chews, and get our crates, x-pens, puppy pens, etc here. Love that!

I wanted to do business with them, but they required I send them a check by mail or set up ACH…read morepayment because my first order as a new customer was over $200. Therefore they would not take my payment via Credit card for my first order?? I couldn't believe this, they first told be it was my bank not allowing the charge, called my bank and the charge had been approved as any of my other credit card charges had been approved. I called Pet edge back to confirm the charge had been approved as it should be, yet still the answer was NO we won't ship you your item because our policy requires you to pay for your first order with a check or ACH. I guess they don't want my business and I hope you don't give them yours either. What kind of policy is that, I mean you had my payment already via credit card, I guess I should have just mailed them a bad check?? Instead LOL.

Friendly and convenient service!! Great with dogs. I highly recommend them!!…read moreMom to Bo and Lulu

Heidi is SO awesome! 45 minutes and my snobby Havanese, Lola, looks (and acts) like a rockstar!!…read more Heidi is wonderful with my little fur baby! And if I ask, she'll trim my lab mix's nails before she leaves. The fabulous service she provides, the professionalism and not having to leave my dog at the groomers all day is SO worth the $$ it costs. Lola looks, smells and feels so soft and delicious! She always gets extra snuggles after Heidi has cleaned her up! THANK YOU, Heidi!!

I've been REALLY impressed with The Stone Dog. Nikki is is so sweet to interact with, and she takes…read moresuch good care of our dog, who's sometimes a little timid about getting a bath, making sure to let her get acclimated and not overwhelm her. And the cut and nail trim has come out picture perfect both times we've taken our dog there. We've had a lot of average and sometimes bad experiences with pet grooming, and The Stone Dog was the first place we tried after moving to Reno, and we could tell right away that this was the place for us (well, for our dog ). We find the pricing to be very reasonable, too, especially compared to some of the pricing we saw before in California. In addition, the interior of the shop, while a bit tight, is very clean, bright, and well-maintained. It's a cute place. They can get a little booked up since the work they do (and the high-quality) is very in demand, so be prepared to book a bit in advance, especially during bus seasons.

Just love taking our dog here, who is very timid with "new" experiences. Given advance notice,…read moreNikki has been so kind about finding time slots that aren't overly busy so she can give Harper time to get comfortable. Hypoallergenic shampoo is an option, which is good for dogs and for owners with scent sensitivities like me. Harper always comes back looking fresh and clean, and she's relaxing a bit more about the whole experience as well. Lucky to have a cute local shop like this that we can walk to, and grab a bite at one of Mayberry Crossing's cafe/restaurants on the way back as well!

They did an amazing job cleaning up my backyard. It was a pretty big job to start off with now…read morewe've got on a reoccurring every two weeks and the gentleman that came to clean up. My yard was very nice and very bonus. My dogs really liked him.

What an excellent fur baby establishment! We've had our wonderfully Alfa, yet affectionate half…read moregolden retriever, half Australian Queensland doggo groomed here four times now! Wasn't sure how I felt about this particular groomer just yet due to the experiences we had previous to the new ownership. Prior to the new/current owners our dog Gidget (who passed from health issues nearly fours years ago now) had come back on more than one occasion with a couple deep Knick/skin cuts! The first time it happened I let it slide, but by the 2nd I realized they were a bit too negligent side. Not the worst, great people who were some of the friendliest! For nearly ten years I've not returned. After speaking to a friend, she mentioned that there were new owners, as well as management and I figured, heck why not give them one more shot!? Everyone deserves a second chance! Boy am I glad I did! I literally could not be happier. They have been absolutely amazing grooming my Oakley! Rebekah the manager truly takes the time to follow every curvature of his body from head to toe and has been doing such a top notch job! Always making sure to send him back looking absolutely perfectly detailed in more ways than one. Beyond pleased with her performance is precisely how I feel each time Oakley is groomed there. It's clear as day that she knows exactly what she's doing, well all of the groomers there have a keen eye for what they're doing actually! Oakley's fur is always so soft to the touch upon pickup and the smell of him is utterly stunning, so many beautiful scents calming to the senses! Their work is nothing short of fantastical. It's quite obvious the appropriate time is taken, and they always make certain to have his breed look as cute as possible! The eye for detail is nothing short of a miracle. Thank you again Rebekah, and all the staff @Lisa's Pampered Pet Paws Grooming I'll be returning here very soon, as he was just seen a couple of weeks ago to date! Highly, highly recommend this fine institution to anyone looking to find a grooming establishment that takes the utmost care of your pets, who cut zero corners, and who actually care! Lisa's Pampered Pet Paws Grooming, you have my seal of approval from here on out!!

For all the times we have been bringing our dogs here, I thought it was time to give a review. Over…read morethe years we have had various family dogs come to be groomed here. We have been very happy with their work. Will continue to bring our precious four legged family members here.