Hired Clearly #1 after having our pool replastered (12 months ago). Service and professionalism…read moreare excellent. Prices are reasonable. Excellent communication with reports and pictures each week. Plus they are pet friendly & make sure they secure gates when they leave.

Outstanding, reliable service! I highly recommend them. I had gone through some not-so-great pool…read morecompanies - one stole my filters to sell to another customer, another assured me they were familiar with salt water systems but couldn't figure out why my system wasn't working. I googled the problem and realized one simple telephone type wire was not plugged in. Fired them on the spot! Greg has been a godsend!!

And now I have to drain my pool because this fraud and idiot used too much copper/algacide in his…read more$2300 pool cleanings

I started this service relationship feeling great about things, but the quality and communication…read morehave gone downhill. I've been extremely patient and understanding, but I've had to repeatedly chase down information just to know where we stand. We went two weeks with no service due to weather, which I understood, but no one notified me. I had to reach out myself to find out what was going on. During that time, the pool began turning green, so I contacted Sean. He told me he would come out the next day, but he never showed. He eventually came on my originally scheduled day instead. I've paid for four weeks of service, yet I've now gone another two weeks with no communication, no updates, and no pool service at all.

Andrew is AWESOME!! Our pool looks amazing We couldn't ask for better service and expertiseread more

I've been a customer of SunTex Pools for the past 3.5 years, and I continue to use their services…read morebecause of the consistently exceptional care they provide at a reasonable price. From weekly pool cleaning and chemical balancing to quarterly filter maintenance, their attention to detail is outstanding. My pool technician, Brandon, services my pool every week--rain or shine, in temperatures ranging from 34° to 110°F. Regardless of the weather, he shows up and gets the job done right. Brandon genuinely cares about keeping my pool in top shape. He even adds water when the level is low--something that goes above and beyond typical service. Brandon takes real pride in his work and is a fantastic representative of SunTex Pools. If you own a pool or spa and aren't receiving top-notch service, I highly recommend reaching out to SunTex Pools, LLC at 469-277-3408. Based in Wylie, TX, they serve a wide area and are truly a cut above the rest.

I recently contacted Guardian Pool Services to investigate a potential leak in my pool. They…read morearrived around 10:00am and had the issue diagnosed and corrected by 10:55am! I have used their services in the past and have always been extremely satisfied with their pool knowledge and service. They are a great asset to pool owners in the DFW metroplex. GB

Absolutely the rudest company. Guy told me "I was stupid." What company calls a customer stupid?…read more Had a puddle by the pool equipment. I needed an estimate on what it would cost to fix the problem. They didn't give me an estimate, but I wouldn't of used them after he called me stupid, didn't tell me the problem but sure wanted the $495. They did nothing about repairing or identify the problem. I wouldn't recommend them at all.

These guys are top notch. They handled the installation of my pool heater with professionalism and…read moregrace. They were open to follow up calls and help me resolve issues with no problem whatsoever. That's why they have the reputation that they have. You can't do better.

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

Courteous. Prompt. Efficient. Sensitive. Responsive. Accommodating. Discerning. Throughread more

Really happy with this company. When I bought a house with a pool last year I just continued the…read moresame service the previous owner had. When I asked them about getting a heat pump installed, they said they don't do that, gas heaters only. After calling around a bunch of companies, I finally found Superior who was willing to do the heat pump installation. They did a great job, as well as upgrading my lights to color LED, and installing a new variable speed pump, and a new control unit which connects to my wifi so I can manage everything from my phone. It all works great! All the other companies tried to talk me out of getting a heat pump and gave me all kinds of false info about why I shouldn't get one. But it works great and it can heat or cool my pool depending on the outside temperature, which a gas heater cannot do! I also signed up for their regular weekly cleaning and service, which ended up being slightly less expensive than the other company anyway.

Had another company do some minor repairs on our equipment, and check everything else out…read more Everything was working great except for our app on our phone to control the pool. The ScreenLogic app would not connect to outside. He checked everything on the motherboard and it was just fine. It was the inside adapter that was not functioning properly. He recommended we call Pentair for assistance. The company does not provide a human to speak but it did have some ai generated steps to follow, none of those helped. My husband called the company that was on our pool sticker, quite possibly the original company that installed this. We had never used Superior Pools since we've lived here over 10 years. Worst mistake ever!! Tech came out, spent about 30 minutes looking at equipment and said it seems to be just fine, must be the adapter inside. Again, same result as the prior company. Equipment outside is good, must be the inside adapter. Well, after the Superior tech spent trying to fix the inside connections using Google, he determined it was bad. Then he returned to pool equipment and now the mother board was not functioning. Kept shutting off after 2-3 seconds. Tech left and the pool didn't work!! Highly questionable that two people both say the motherboard was fine, only to then have same tech say an hour later oh no, motherboard IS bad. Very questionable! Would not recommend this company just based on this one visit. Always best to read reviews, ask around for recommendations as this day and age anyone can but in business and not be reputable!!