I hired this company for the 2024 pool season... and then fired them. As the 2025 pool season is…read morestarting, it felt important to warn others about this company, especially new pool owners as they will attempt to take advantage of that particular point. After purchasing my home right as the summer months were upon us, there were no other companies with availability. They're unprofessional and will attempt to scam you out of your money as they attempted to charge me a starting price of $1700 to open up my pool (eventually paid another company that charged me less than $300) as they stated the pool needed a full drain with acid wash. Then they claimed that filter cleans were $135 per clean and that mine likely needed at least 3, when the company that opened my pool included it in their price. The tech also used my pool tools rather than the company's, and then the secretary/manager (TJ) took the tech's side (without any discussion) after I complained about the pool not being vacuumed (not once all summer), walls being partially brushed, water left running from the hose into the pool all night without my knowledge, and the pool overall not being cleaned properly. They didn't even bother to have a ledger stating what pool services were completed or chemical levels until after I complained. Stay away from these crooks ... You've been warned.

If you are able to hire Diamond Pools to take care of your pool needs, consider yourself lucky…read more Over the past year we have experienced inferior service and lackluster response from other pool companies in town. I called Carlos in a panic after a pool company went back on a promise to come out to take care of a pool startup process after we replastered our pool. It was imperative that we have chemicals added to our pool the day I called and Carlos, understanding the need and urgency, told me he would have someone out there that day. He had someone out within the hour. Since then, Diamond Pools has been out to oversee our startup and take care of our pool filter-- all to ensure that our family can safely swim this holiday weekend. Carlos is our pool hero. We will never use another company.

Daniel and his team helped renovate our pool and it became a very tough project. The scope was…read morerelocating the pool equipment, resurfacing, new tile, coping, mastic and decking. At the beginning of the project we discovered our pool sat on top of a natural spring and had some movement. Daniel and his team stuck with us and guided us through the project. Although the cost went up and the timeline extended due to the conditions, Daniel was calm and knew exactly what to do in the face of some really unique and adverse conditions. Daniel is honest, trustworthy, professional and most importantly - does what he says he will do. I recommend Atlantic Pool Services 100% if you are considering a pool renovation.

What is the process for cancelling our service? Our pool has not been workable for 2.5 weeks with…read moreno end in site. Extremely frustrating and much high end money wasted on many visits with no results. No one will tell us a plan to fix the pool and it's almost been 3 weeks with filthy pool that no one can swim in. They just keep saying a tech will come next week, with no urgency at all.

Not sure why Yelp has me as Lynn H in Chandler AZ? My name is Lisa and I live in McKinney, TX. I…read morehad Sparkling Clear Pool Service clean my pool for the month of May while I was out of the country. I was appreciative that they were willing to do it knowing in advance that I might discontinue service upon my return. Bob seemed like a nice enough guy and the pool looked good when I returned. But during the last 2 services they neglected to clean my in-ground spa. Not sure how that got missed as it's quite prominent and there was a ton of DE that had backed up into the spa. Not sure how that happened as I wasn't cleaning the pool at that point. So when the spa was left as shown in the photo for the second week in a row I contacted Bob by text and included the photo attached here. He returned that same day and sent me a text with a photo showing it had been cleaned (attached) and I thanked him for taking care of it, especially since he knew at that point that I would be cleaning my own pool moving forward. When I returned home I noticed that my spa fountain pole was severely leaning. That following weekend I investigated why this was happening and realized that the pvc pipe supporting the fountain head had been broken. Bob had to have either grabbed it to steady his footing in the spa or hit the pole quite hard with the vacuum. I contacted him on 3 separate occasions concerning what I had discovered. I even filled out a comment on their website. Crickets. Never, ever heard from him or anyone from him company. Not a single, solitary word. I understand accidents happen but I just wanted them to take responsibility. So I spent my own time and money and drained my spa, remove the broken piece of pvc, (see photos), ordered new pvc pipe and couplings where I need need to glue pieces back together and screw it back into the bottom of my spa. To add to my frustration when I cleaned my pool one week after Bob's last visit and I saw that my chlorinator was completely empty of any chlorine tabs. It had only been 1 week and there wasn't even a small, tiny piece in there. Also, when they saw the DE backup into the pool Bob should have said something. The circulation of the pool was not good as I could see from the flow of the spa fountain prior to Bob breaking the pole and they never did a backwash. I've used a few different pool cleaning services since we've been in this home. This company is by far the worst I have ever used. I would never recommend them to anyone.

The owner, Bob, is a gem! I was in a local pool store looking for options to clean all of the…read moreshingle mess out of my pool after the damaging hail storms and they recommended him for a one time clean of the pool and saved me at least a hundred $ of supplies that I would likely use once. He came to my house immediately and took care of the mess in the pool. They offer monthly cleaning and repairs. I would certainly recommend giving them a shot.

Fair pricing and good techs who know what they're doing. My wife and I moved from Lantana to…read moreCorinth, and we had a pool service in Lantana, but while the house was on the market, another "new guy" (the old service went through probably 5 pool cleaning techs in the 18 months I lived here with my wife) didn't tighten the pool filter basket access and the pool lost prime for the entire weekend we moved. We were so grateful that the pump motor didn't burn out! My wife went by our former residence the following Monday and found the pool out of prime. I headed over and found the pool filter basket lid installed backward/upside down with "FRONT" facing the wrong way, and therefore it could not be tightened. I fixed the issue and got the pump back to prime and immediately called around, while my wife let the owner of the other company know about "yet another" of his employees' goofs. Pretty Pools had the most reasonable fees and have done an infinitely better job than the last company. We had zero issues with Pretty Pools maintaining our pool and the house just sold and the buyers have been referred them as well. Pretty Pools also does the chemicals service at our new place and I'm as pleased as can be. They also sent a tech (for a fee) to evaluate our pool heater. The information I received was invaluable and we will be using them to replace the heater. There are other companies in the area that also do great work, but charge quite a lot more and I'm not entirely sure they're worth it. Pretty Pools does a great job, communicates well and always returns calls/emails.

UPDATE: new pool service came out and said our DE pool filter needed to be cleaned. I informed him…read morethat had been done less than 2 months ago. He cleaned it and was HORRIFIED at the state of it. He said there was NO WAY that had been cleaned less than 2 months ago. VERY unscrupulous business. STAY AWAY-ZERO STARS

Walked off a job! Left our pool failing inspection, not finished, fountains installed incorrectly,…read moreelectrical wiring tied together incorrectly, nearly maxing out a 20 AMP breaker! They were unable to return messages, failed to uphold what Jeff and Bex said they would do as a "Small Business," and failed to give any guidance on how to resolve the matter once they decided to work with subcontractors was too much for them! I will mention that Jeff refunded a portion of the money; however, still a very raw deal! Also, run from Bex; she is equally harmful and will lead you to believe a lot of stuff! Oh, their phone goes to VM at 4:30 pm on Google Number, and they also have a mailbox at the UPS store; shady!!

My water filter needed a deep clean. I called Blue Flamingo and they gave a quick response and…read moregreat price, and they adapted to my schedule. Price included the DE - perfect!

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

I'm really glad I got to deal with Adam and his team. I have been dealing with several different…read moreguys i see on the street they do ok but I never got any updates or info about the condition of my pool. Half the time i don't even know if they show up. I got in contact with Adam and he was able to come the next day and on time!!! Most said they were too busy and wanted me to wait almost a week. Not good for me. Liquidus was very professional and thorough with the cleaning and treatment of my pool. When they were done i got a call from Adam to update me on everything that was done. Also got a couple of tips on how to do the basic operations of my filter and pump which i had never got before. I was also given a written description of chemical levels in pool with invoice. Thanks Liquidus ...

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

Madison and Chris made me a very happy customer by working with me to find the right filter for my…read morepool and quickly arranging for a pump repair. It is so refreshing to be heard and treated with compassion by a business. They were both so impressive and wonderful to work with. And today, Miles from Integrity Pools came by for my "Pool School" session. I just had the new filter installed. I am going to try to manage all facets of pool ownership without paying anyone to help me maintain it. He was SUPERB. He was conscientious and professional about the scheduling and arrival time. He handled my ENDLESS questions like a champ. He helped me know when to toggle between my note taking and just recording a video when notes would have been too complicated. He took the time to explain everything I needed to know and the additional things I wanted to know. He was patient and good natured. I actually know what I'm doing now. I give Miles from Integrity Pools my highest recommendation!

Won't return my calls Need refund and pool warranty work…read moredone. They remodeled my pool in Oct 3024 and now it needs repair. The rep came out and told me it would be fixed and someone would call me but they never did and I have called and left messages several times with NO RESPONSE