We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

Pool was a swampy mess from this winter. Daryl had his guys come out and fix it up, and it looks…read morebrand new. I couldn't be happier with the work Dalton put in. I easily recommend Native Pool Service to anyone who needs their pool cleaned up.

I have have been using Daryl and his team at Native Pool Services for my weekly pool…read moremaintenance/cleaning for several years now. Daryl runs an honest and very professional company and crew. They actually take the time to scrub the sides and vacuum the bottom of the pool and jacuzzi. They never call or reschedule and always sends a picture of my clean and sparkling pool when they are finish! Very pleased with their services for my pool needs! Thanks Daryl and Cole!

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Blue Escapes is a top-notch pool maintenance company. They have addressed emergency situations for…read moreme, like the time a piece of PVC blew during a cold snap, sending icy water spewing everywhere, but they're also great for routine maintenance. I highly recommend this company, and I'm not always easy to please!

Hired them because Bob does know his stuff, but it was all downhill after the original consult…read more Working with them has been an utter disaster and waste of some 55k. In a mere 6 months AFTER the pool renovation was completed, the pavers gapped, not once but twice. They came out and fixed them, even doing soil injections a second time only for the exact same problem to return. The concrete beam or whatever its called under the coping is cracking and falling apart in two places. I've got several seams of grout in the coping tile that has completely separated b/c their sub contractor did a horrible job with cuts and used grout in almost 1.5inch seams which is absurd. They keep saying they are going to come out, but weeks pass without a single person showing up. Its now been months and I'm exploring my legal options, even if it just means taking them to small claims court. These guys are a construction defect nightmare who use a bunch of cheap mexican labor that doesn't speak english. DO NOT HIRE THEM. Update: They still haven't fixed the horrendous grout work yet they've been telling me for months someone will come out to fix it. Look at the grout size....this is the quality of work everyone. You think this is acceptable? Then they send out some loser who barely speaks english and he does a hand cut on a tile so it looks jagged like a bottle cap. He puts a bunch of sand in without truly fixing the gaps and calls it a day in an hour. The owner of the company, Bob, emails me to say it's all fixed. This company is a blatant joke. I should sue them just to make their life hell since they have made mine hell. Blue Escapes is just one giant construction defect claim waiting to happen. The worst contractor experience I've ever had and I've done full remodels on several properties before. If you hire them, be ready to spend a lot of money for the worst possible workmanship you've seen. You've been warned. Update 2: They sent out another band of incompetent illegals that don't speak english to try and fix the deck, but the joke continues. None of the pavers are level. None of the separation gaps were fixed, and the underlying issues still not addressed. Their incompetence is exhausting. I have officially filed a complaint with the BBB. I will no longer allow them to "repair" anything. I've asked for a 10k refund so I can hire another company to fix the pavers, the coping, and the bond beam which is crumbling. I've also hired an attorney on retention and I'm ready to go to war at this point. This business should not be in business. Of all my years remodeling properties, I've never dealt with this level of stupidity, poor management, and pure incompetence. It would be funny if it wasn't my property. But here we are and I'm beyond livid to the point that I will pour money into the legal side to crush this company. That's how pissed off they have made me and I've given them several opportunities to make things right. They will be lucky to be in business after I'm done with them.

Have done business before with no problems. Recent dealings have been poor at best. The person that…read moreruns the company owes me $1200.00 for services rendered. No real physical address, poor communication. Don't want to go to court over this issue......Maybe owner will read this and take care of business.

These guys are great! I asked them to do major renovation, with multiple changes to our original…read moreasks along the way, and they had no issues with adjusting plans to fit our requests. Price is very reasonable, I did my homework on that. A couple of our asks were a bit more complex, but they stuck it out all the way to completion with really great results. We had all our equipment replaced (DE filter system to Cartridge system), re-plastering, spa filled in mostly with concrete leaving about 8 inches and they added 5 fountains (very nice). Also had a pool light that we had not seen in 10 years - they fixed it and made it totally up-to-date with an app to control the settings. Same with our timer -- we had a bad timer for the last 5 years so I was manually turning on and shutting off the pool every day. Now it's app controlled and works great. Thanks Benny, Roger, Antonio, and all the rest of you guys - terrific jobs all of you!

I first had this Company over a year ago to detect a pool leak. I then had them do all the repairs…read more Best decision ever for me. Honest , efficient , excellent quality work. Professional with complete explanations and transparency . So very friendly and considerate of your time and needs. They returned this Spring after I phoned so worried about a leak. They were so prompt , determined the issue and repaired the issue when they had said. Beautiful job! I am having them return to do some decking and coping updates. Honest, honest pricing! Excellent Company!!

Provides Great service Responsive ... night and day…read more Very accommodating schedule wise

Rick and his team were amazing! From the time we placed the first call, we knew we were with the…read moreright company. Rick helped us with the redesigning of our spa, rock and tile choices, redesign of our fountain and choosing our surface. Midway through the job we added landscaping rock ledge. When I say it turned out beautifully, that's an understatement! We get so many compliments every time we have guests.

Our pool is 27 years old and was very tired looking and in need of updating. We had a neighbor…read morerecommend Morton Pool Solutions. Rick Morton is great to work with and is honest. He will guide you through everything you may want to consider in renovating your pool. He has been in the pool business a very long time and knows everyone. There is no pressure. First we had our pool equipment replaced. Later we had the coping, tile, plaster and mastic replaced. Payments are made in stages as work is completed. It looks like a new pool now. I would recommend Morton Pool Solutions for any type of pool construction, renovation or repair you may need.

I cannot speak highly enough about Bula Pools and the professional pride that Caleb puts into his…read morebusiness. I vetted a total of 9 pool companies for my pool resurface/ deck overlay remodel and Bula Pools quickly and clear rose to the top. Caleb now only comes out to discuss the project in person, he educated me on how things are done correctly, common short cuts to avoid, and the nuances of the actual process. He proposal was very competitively priced to my current pool maintenance guy with many of the other competing bids coming in 30-40% more. I fell in love with a particular blue glass waterline tile and Caleb drove to three different tile stores with me to find something similar together. He was very responsive throughout the process and everyone on his crew was respectful, professional and competent. I am now swirching my monthly maintenance company over to Bula Pools and look forward to working with him for all my pool needs.

We had cracks and old plaster but they fixed it all and it looks fabulous! They were also pleasant…read moreand helpful on how to care for the new plaster after startup.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!