Belinda is responsive with fair price and immediate action. She send technician to my house on the…read moresame day I contact her. Although she end up declining the work due to her team don't have the right pump to do the work. But I have to give a five-star for her strong execution!

We use NTx Pools for our service. Great job for a great low price as compared to the local pool…read moreservice and the bigger pool services. They keep me informed as to the status of the pool and let me know when there's an issue. They also gave us a free filter cleaning when we signed up.

I'm really glad I got to deal with Adam and his team. I have been dealing with several different…read moreguys i see on the street they do ok but I never got any updates or info about the condition of my pool. Half the time i don't even know if they show up. I got in contact with Adam and he was able to come the next day and on time!!! Most said they were too busy and wanted me to wait almost a week. Not good for me. Liquidus was very professional and thorough with the cleaning and treatment of my pool. When they were done i got a call from Adam to update me on everything that was done. Also got a couple of tips on how to do the basic operations of my filter and pump which i had never got before. I was also given a written description of chemical levels in pool with invoice. Thanks Liquidus ...

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

I tried calling them to do some cleaning and stain removal on my pool. Called them on 3/24, 3/26,…read more3/27, and 3/28. Every time I called, the person who answered the phone said he'd have to check with the owner and call me back to get me a price. Repeatedly promised to call me and never did. Kept saying things like "I thought he called you yesterday" or "he said he already called you". I don't understand how companies like this stay in business

When I used them last year, they were fantastic. I called them about 3 weeks ago to schedule a…read morefilter cleaning. It took about a week of back and forth to finally get someone to tell me that they'd be coming out in 2 weeks. I called in today to verify that somebody would be coming out to take care of this, as my pool is starting to turn green. The lady told me that the person I had spoken with is no longer with the company, so I'll have to wait another 2 weeks because this is their busy season. I made an appointment with the company, not a person, and yet since a person left, I'm forced to go to the back of the line. I told them I'd take my business elsewhere and she didn't seem to have any objection with that. It's really a shame, because I was really happy with the work Sokhon did on my pool the last few years.

We had a great experience with Danny and his team. From the beginning, Danny was professional,…read morekind, and extremely communicative throughout the entire process. He provided excellent service at the best rate we found, and the quality of the work exceeded our expectations. Not only did they do a fantastic job cleaning up our pool, but Danny also took the time to share helpful tips and pointers on how to properly maintain it moving forward. We really appreciated his honesty, knowledge, and willingness to answer all of our questions.

We've been really happy with Confiance--much more so than other pool service providers. Very…read morereliable and responsive. Some things that set them apart from our previous pool service people: - They send photos of every service they do- special or routine.. - no surprises. Previous service providers seemed to regularly bring up problems & part replacement needs, to the point of being suspicious. This hasn't happened once with Confiance. Everything has gone smoothly and the equipment is running great - they go above and beyond. I mentioned having a pool robot with a bad cable and was having trouble replacing it. They sent someone over same day who replaced the cable in no time & no charge, and also walked me through fixing a WiFi device that controls the pool filter. - always responsive with questions- for example how to protect filter during the deep freeze- which also went well

Won't return my calls Need refund and pool warranty work…read moredone. They remodeled my pool in Oct 3024 and now it needs repair. The rep came out and told me it would be fixed and someone would call me but they never did and I have called and left messages several times with NO RESPONSE

Madison and Chris made me a very happy customer by working with me to find the right filter for my…read morepool and quickly arranging for a pump repair. It is so refreshing to be heard and treated with compassion by a business. They were both so impressive and wonderful to work with. And today, Miles from Integrity Pools came by for my "Pool School" session. I just had the new filter installed. I am going to try to manage all facets of pool ownership without paying anyone to help me maintain it. He was SUPERB. He was conscientious and professional about the scheduling and arrival time. He handled my ENDLESS questions like a champ. He helped me know when to toggle between my note taking and just recording a video when notes would have been too complicated. He took the time to explain everything I needed to know and the additional things I wanted to know. He was patient and good natured. I actually know what I'm doing now. I give Miles from Integrity Pools my highest recommendation!

For anyone looking for pool repair or service in North Texas, I highly recommend Aqua Pool Care in…read moreAllen. I rarely post online reviews but I can say honestly I've been very happy with the service and follow-up by Brian and his team. Great, on-time service. I wouldn't hesitate to call on them again.

I was referred to Aqua Pool Care by my home warranty company for an issue that was not going to be…read morecovered by my warranty, as my spa was draining into the pool anytime I turned on the spa equipment leading me to believe one of my actuator valves was broken. Before setting up an appointment, the receptionist connected me to the owner who personally walked me through various diagnostics on my pool/spa equipment. Thanks to his expertise and excellent communication, I was able to resolve my issue over the phone, saving me both time and money. I will use Aqua Pool Care for all my pool issues going forward, whether under my home warranty or not, as they have proven themselves a company that knows pools and truly cares about its customers.

We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular…read moremaintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops!

I started using Summerhill Pools in 2021 after the deep freeze. They found the parts that I needed…read morefor repairs to my pool equipment. My weekly service person is Matt. He keeps my pool clean and in good working condition; helps with concerns and does a great job to maintain the pool. I would definitely recommend Summerhill Pools.

Fair pricing and good techs who know what they're doing. My wife and I moved from Lantana to…read moreCorinth, and we had a pool service in Lantana, but while the house was on the market, another "new guy" (the old service went through probably 5 pool cleaning techs in the 18 months I lived here with my wife) didn't tighten the pool filter basket access and the pool lost prime for the entire weekend we moved. We were so grateful that the pump motor didn't burn out! My wife went by our former residence the following Monday and found the pool out of prime. I headed over and found the pool filter basket lid installed backward/upside down with "FRONT" facing the wrong way, and therefore it could not be tightened. I fixed the issue and got the pump back to prime and immediately called around, while my wife let the owner of the other company know about "yet another" of his employees' goofs. Pretty Pools had the most reasonable fees and have done an infinitely better job than the last company. We had zero issues with Pretty Pools maintaining our pool and the house just sold and the buyers have been referred them as well. Pretty Pools also does the chemicals service at our new place and I'm as pleased as can be. They also sent a tech (for a fee) to evaluate our pool heater. The information I received was invaluable and we will be using them to replace the heater. There are other companies in the area that also do great work, but charge quite a lot more and I'm not entirely sure they're worth it. Pretty Pools does a great job, communicates well and always returns calls/emails.

UPDATE: new pool service came out and said our DE pool filter needed to be cleaned. I informed him…read morethat had been done less than 2 months ago. He cleaned it and was HORRIFIED at the state of it. He said there was NO WAY that had been cleaned less than 2 months ago. VERY unscrupulous business. STAY AWAY-ZERO STARS