Appreciate David coming out, even if it was ultimately to tell me I needed someone else's help. He…read moredidn't overcharge for a service trip, which I appreciated.

So at first when we start. Service was ok. David come first…read moretime and explain a bit about the pool and the system. It was the first time I owned a pool. So I didn't know much. Then we got the big dallas storm. Take David something like 4 months to repair the manifold for the hot tub. So I was not able to use it for 4/5 months. But I totally understand. It was short on any supplies all over. So I can't blame him. How ever ever sense then. The service was not good. I don't know if it's something to do with where we located in Richardson. Or maybe my pool was a big and he didn't overcharge. I have no idea. But service was not good. The guy he send will come few min. Clean a bit. And run away. The pool was always dirty. And yellow on the ground. So many times I find my self going in to brash and clean. So many times. Every time I have an issue. I will let the service guy know. But he would never transfer that forward. Then I will have to text David and that take another week or two before maybe it's get taking care off. His guy will never basically check to make sure everything work. Or any leak. Will come. A bit Cleaniny. Some chemicals and run away. The pool lights never work. He never cared. The pool have a leak for months before I notice my water bill is high. The pool system was beeping for months before finally David was able to come take care of it. For months I will seat and watch a movie and the system will keep beeping. Not good service. For 4 months or so I inform David. That one of those things on the ground are cloth I have asked is your guy suppose to clean it ? His answer was yes. I was watching it. 3/4 months after. He still didn't clean it. I have pic to approve. I have sold the house lately. So I am glad I don't have to deal with it. But soon will build a new pool in my new house. I doubt it I will use north Texas pool again. I don't mind to pay a bit more but enjoy my pool. I did transfer the new owner david number if he want to use him. But just to be nice. I have a mix feeling about the service.

I first had this Company over a year ago to detect a pool leak. I then had them do all the repairs…read more Best decision ever for me. Honest , efficient , excellent quality work. Professional with complete explanations and transparency . So very friendly and considerate of your time and needs. They returned this Spring after I phoned so worried about a leak. They were so prompt , determined the issue and repaired the issue when they had said. Beautiful job! I am having them return to do some decking and coping updates. Honest, honest pricing! Excellent Company!!

Provides Great service Responsive ... night and day…read more Very accommodating schedule wise

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

There's absolutely none better! We have gone through our share of pool maintenance companies and…read morethey were all the same... no shows, dirty baskets, dishonest service, poor service, and all at a premium cost... until we meet Josh and his team! We've been with them for years and couldn't be happier! Top tier service and our pool is ALWAYS immaculately clean! Thanks Josh!!!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

We bought our home in August site unseen, not realizing how bad the pool and equipment were. We…read morefinally decided to replace all equipment, convert to salt water, and replace all the lights as they didn't work. Kevin came out and provided a quote. It wasn't the lowest but it was the most complete. He spent more time talking with and understanding our wants than anyone else. So basically everyone else's quote was incomplete. Kevin's estimates was the only one I knew what we'd be paying when all said and done. He was spot on. And on top of this he was out here working non stop for a couple days. End result we couldn't be more happy. We're so looking forward to warmer weather and being able to use our new pool. Thank you so much Kevin!

The team at Pool Boss make owning a pool easier. Today, they came and winterized my pool ahead of…read morebad (and cold) weather. Our neighborhood looses power way too often, so not having to worry about the pool becoming an issue is nice. Each week they manage the cleaning and chemicals as well. Great job.

We called pool boss to get some help with our pool. We had a salt water pool at our previous home…read morebut didn't know the filtration system on this salt water pool was different. Pool boss came out and advised us how to keep our pool looking great. 100% recommend calling for all things pool!

Century Oasis Pool & Spa did a beautiful job hardscaping and landscaping my back, front, and side…read moreyards. They built a travertine patio in the backyard, hardscaped side yards with pavers and rocks, added a mulch bed to my side yard, and rebuilt a retaining wall. The project manager (Amanda) and owner (Giancarlo) were both professional, helpful and available throughout the entire process. They were also able to accommodate additional projects at the last minute, including adding a French drain system to one of the side yards. Everyone involved was committed to making us 100% happy with the end product, whether that meant changing out chipped travertine tiles, recommending different design options, or making several trips to the worksite to plan out project details and ensure everything was 100% up to par. I would definitely recommend!

I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

I contacted ASP twice on April 6th. 1st The central…read moreanswering service was less than friendly. (Personally I don't care to speak to Answering Services) To me answering services don't care for giving "customer service." And frankly I was uncomfortable in that my message would not be passed on. At that point I called Cathy that I've spoken to numerous times over the years and she has always been very friendly, polite and helpful. (I believe the numbers I have for her are her cell or home number) I felt confident my message would be passed on for my remolding project. To this day May 19th I have not received a call to schedule an appointment. It's great companies are busy and their business is good for them but a courtesy call would have been nice. I have used ASP numerous times over the last 10 years for our pool repairs. I'm gathering customer loyalty is not important in these times. Unfortunately I have had to start a new relationship.

What a home run of a company to update/repair your pool! From a proposal itemizing options to a…read moreshowroom with all the selections/previous installs to executing the work - this company delivers! Darren presented all of our options with itemized pricing allowing our family great choices and the update we wanted. Matthew as the project manager was always providing texted updates of what was complete and what was next. He was knowledgeable on all the facets of the project providing timelines of what ASP and we needed to do to start enjoying our pool. Ryan completed the start-up and sent us daily reports. The only thing we lack now with our pool is warm weather! Thank you ASP for a great job! Well worth the investment.