Not sure why Yelp has me as Lynn H in Chandler AZ? My name is Lisa and I live in McKinney, TX. I…read morehad Sparkling Clear Pool Service clean my pool for the month of May while I was out of the country. I was appreciative that they were willing to do it knowing in advance that I might discontinue service upon my return. Bob seemed like a nice enough guy and the pool looked good when I returned. But during the last 2 services they neglected to clean my in-ground spa. Not sure how that got missed as it's quite prominent and there was a ton of DE that had backed up into the spa. Not sure how that happened as I wasn't cleaning the pool at that point. So when the spa was left as shown in the photo for the second week in a row I contacted Bob by text and included the photo attached here. He returned that same day and sent me a text with a photo showing it had been cleaned (attached) and I thanked him for taking care of it, especially since he knew at that point that I would be cleaning my own pool moving forward. When I returned home I noticed that my spa fountain pole was severely leaning. That following weekend I investigated why this was happening and realized that the pvc pipe supporting the fountain head had been broken. Bob had to have either grabbed it to steady his footing in the spa or hit the pole quite hard with the vacuum. I contacted him on 3 separate occasions concerning what I had discovered. I even filled out a comment on their website. Crickets. Never, ever heard from him or anyone from him company. Not a single, solitary word. I understand accidents happen but I just wanted them to take responsibility. So I spent my own time and money and drained my spa, remove the broken piece of pvc, (see photos), ordered new pvc pipe and couplings where I need need to glue pieces back together and screw it back into the bottom of my spa. To add to my frustration when I cleaned my pool one week after Bob's last visit and I saw that my chlorinator was completely empty of any chlorine tabs. It had only been 1 week and there wasn't even a small, tiny piece in there. Also, when they saw the DE backup into the pool Bob should have said something. The circulation of the pool was not good as I could see from the flow of the spa fountain prior to Bob breaking the pole and they never did a backwash. I've used a few different pool cleaning services since we've been in this home. This company is by far the worst I have ever used. I would never recommend them to anyone.

The owner, Bob, is a gem! I was in a local pool store looking for options to clean all of the…read moreshingle mess out of my pool after the damaging hail storms and they recommended him for a one time clean of the pool and saved me at least a hundred $ of supplies that I would likely use once. He came to my house immediately and took care of the mess in the pool. They offer monthly cleaning and repairs. I would certainly recommend giving them a shot.

I tried calling them to do some cleaning and stain removal on my pool. Called them on 3/24, 3/26,…read more3/27, and 3/28. Every time I called, the person who answered the phone said he'd have to check with the owner and call me back to get me a price. Repeatedly promised to call me and never did. Kept saying things like "I thought he called you yesterday" or "he said he already called you". I don't understand how companies like this stay in business

When I used them last year, they were fantastic. I called them about 3 weeks ago to schedule a…read morefilter cleaning. It took about a week of back and forth to finally get someone to tell me that they'd be coming out in 2 weeks. I called in today to verify that somebody would be coming out to take care of this, as my pool is starting to turn green. The lady told me that the person I had spoken with is no longer with the company, so I'll have to wait another 2 weeks because this is their busy season. I made an appointment with the company, not a person, and yet since a person left, I'm forced to go to the back of the line. I told them I'd take my business elsewhere and she didn't seem to have any objection with that. It's really a shame, because I was really happy with the work Sokhon did on my pool the last few years.

Belinda is responsive with fair price and immediate action. She send technician to my house on the…read moresame day I contact her. Although she end up declining the work due to her team don't have the right pump to do the work. But I have to give a five-star for her strong execution!

We use NTx Pools for our service. Great job for a great low price as compared to the local pool…read moreservice and the bigger pool services. They keep me informed as to the status of the pool and let me know when there's an issue. They also gave us a free filter cleaning when we signed up.

We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular…read moremaintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops!

I started using Summerhill Pools in 2021 after the deep freeze. They found the parts that I needed…read morefor repairs to my pool equipment. My weekly service person is Matt. He keeps my pool clean and in good working condition; helps with concerns and does a great job to maintain the pool. I would definitely recommend Summerhill Pools.

I have been using pool maintenance and services for my pool ever since we relocated to Texas home…read more They originally installed the pool at the house and really been responsible and reliable for maintaining the pool and the pool system. Jacob had been taking care of our pool weekly and really kept it clean and also made sure the system is running smoothly. Due to changes in the routes, Troy had been newly assigned to service my pool and also doing a great job of being on schedule and spending time to clean/vacuum then treat the pool water. So far, Troy has been doing a great job and been very courteous. These guys are really dependable and honest.

Paul Collins at Living Waters Custom pools is top of the line talent when it comes to pool design…read more He truly has an eye for designing the pool of your dreams and how that comes to life. His crew showed up and completed quality work when they said they were going to be there - which is hard to find nowadays with construction of any kind. He believes in and delivers a quality product.

So happy we chose Forney Pool Care to replace our old filter. They are timely, professional and…read morevery fairly priced! They answered all my questions and even threw in an extra repair. Highly recommend them!

Cameron and his crew are awesome. Cameron came out personally and throughly explain my new (to me)…read morepool system and what all he and his crew would be maintaining for me on a monthly basis. Super simple sign-up and automatic bill-pay setup as well. Top notch outfit.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Very easy to work with! Reasonable price for services and pool looks great. Pool looks amazing and…read morewe never have to worry about the maintenance.

I called Alex after another pool company "Didnt have time to trouble shoot" my pool pump. Alex…read moreshowed up and didnt leave until my pump was fixed and running in perfect condition. They were polite and knowledgable. Affordable prices. I highly recommend for all your pool needs. Great team!