You have found the best spa service company in the Bay Area. Tony is an awesome guy to work with. He responds and communicates throughout the job until the issue is resolved. Tony was on top of things from start to finish. Tony kept his word. He went above and beyond to provide 100% job satisfaction. Thank you so much Tony. We will only hire Pool snd Spa Doctors for any future needs. read more

I have been using Pool and Spa Doctors for the past 10 years, since when they started their business. I have a weekly pool service. The guy cleans the pool surface, add chemicals, make sure our polaris works, checks the water level, and if there are any issues, they let me know promptly. When I have issues, I either call and leave a voicemail, send emails, or texts them and they respond within the same day or in the next day. It has been stress-free experience for me, and just one thing that I really do not have to worry about. Though I have never really compared the cost, their service seems reasonable. The service includes the cost of the chemicals, and considering that, I find their service to be very competitively priced. read more

I am not someone that usually writes a review, but I couldn't NOT write one for Tony! Similar to a previous review by MV on 5/8/21, I have an older stand-alone hot-tub whose pump died. No one makes this particular pump any longer, but Tony found one that would work, re-worked the PVC to accommodate it, and after a couple visits, it is working like a charm. e really went above and beyond to get it working for us, communicated every step of the way, and he was just someone you immediately liked and trusted. Not only did he do a great job, he did it with a smile and a friendly demeanor - he is simply an excellent human. Don't hesitate to contact him - if he can make it work, he will. Thank you, Tony - I truly appreciate all you did. read more

I had been using them for weekly service and repairs as necessary for a long time. Started to notice near the end of the year that the pool was not as clean. I checked their visit cards and the baskets and found the one with no notice of visit and the other full. First time I called they came right out. Then in December, it happened 2 weeks in a row. I sent them an email. Was issued one week credit. When I asked about the second week...they said they couldn't service my pool anymore and please pay for the weeks they did show up. This was not the first accounting/service issue. I recommend that you make sure you are getting what you pay for. When they did service the pool, it was all done to my satisfaction. read more

Solid group of folks, professional and informative always explaining in detail the work required. They are solid in the industry and lead it

Tony is absolutely the most customer service oriented person I have ever known. We have had him servicing our spa for at least 5 year. Each time I have him come out he fixes the problem, is friendly, efficient and keeps his word. If there was ever a problem he has taken care of it right away. If he weren't the owner of his own business, I'd try to hire him away! He is great and I HIGHLY recommend his service to anyone needing work done on their spa! read more

Tony ROCKS!! I do my own pool maintenance but when I need help with equipment, I call Tony. He is knowledgable, friendly, prompt, reasonably priced and a great problem solver. I couldn't recommend him more. read more

I have had Tony and Gino taking care of my pool for the past five years and could not be more pleased. I bought a house with a pool and tried to maintain it myself for several months as the water got steadily cloudier and greener. Another pool company, who guaranteed results, was not able to clear up the water. Pool & Spa Doctors was able to clear it up over the course of a few weeks, without draining the pool. Since then, they have maintained the pool and the water has been crystal clear. P&S has fixed numerous problems that have cropped up over the years, including extending the life of a failing ancillary pump (rather than just reposcing it with a new one), and changing the filters out (for less than half the cost I was quoted by another company). Today, they installed a new heater for the one that had been inoperable for the past couple of years. They made sure that the controls inside the house interfaced with the pool controls outside the house -- so everything works perfectly. They never pressure me for repairs, always try to salvage or extend the life of equipment before replacing, take care of repairs quickly and personally, and faithfully keep the pool in perfect condition week in and week out. I have and will continue to recommend them to anyone who has a pool. They are the best! read more

I used them for my pool inspection (upon purchasing the house) and to make some needed repairs. They were prompt and respectful. They even helped teach me how to use the equipment and clean the pool. read more

I have been a long time customer with Pool & Spa Doctors and have been satisfied with the service until recent events. I am not sure what has happened however I have not been billed for three months and this is not the first time this has happened. I have had to call asking to be billed and am sent bills for past months that were missed by the billing department. Tony tells me he thinks this is not a big deal and I should just pay for the last three months. At this time the service has been discontinued and there is another pool service taking over the care of the pool. read more

Tony and Mike have been taking care of my pool equipment for over 4 years now. They do solid work, use good equipment, and stand behind both. They also show up when they say they're going to show up. My pool is in good shape with minimal issues. I highly recommend them. read more

Dont use these guys. They missed their appointment window and then were annoyed when I called them!

These guys are awesome. My home warranty sent them and I'm super happy they did. Very knowledgeable and did an outstanding job. I highly recommend Pool and Spa Doctors and will use them again if I have any pool issues read more

My insurance (Fidelity) sends Tony and Mike to take care of my pool whenever there is a problem, and they have always done an outstanding job. The last time they needed to fix my old, one-speed pump because I did not wish to switch to a two-speed, as California now requires. Through no fault of theirs, the supplier took almost a month to send the replacement casing that was needed but, once again, Pool and Spa Doctors did a splendid job. Highly recommended. read more

Don't use them. Didn't follow simple instructions, didn't call, looked and left, telling us that the work needed was not covered by the warranty service that had recommended them. They didn't even give us the option to pay to it fixed. Now we have to start again after a 2 week delay. read more