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Pollo Campero

3.1 (77 reviews)
Open 10:00 am - 9:00 pm
Updated a few days ago

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POLLO CAMPERO ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Clean ladies restroom!
Michelle B.

Omfg, why am I late to trying this amazing chicken? My friend told me that this chain started in Guatemala and is as close to their authentic fried chicken chain back home as they can get. He said when this place first opened it was packed bc it was so popular in the Central and Latin American communities and I see why! First of all, that fried chicken y'all is moist, flavorful, and the skin is so crispy and delicious! Definitely use the dipping sauce they include as well! Next time I'm asking for extra dipping sauce! And I know people are trying to eat healthy but just follow what Ms. Elizabeth who helped me out there and just get the legs and thighs bc they were delicious! We also got half tortillas and half the sweet Hawaiian bread! And we got the beans per Ms. Elizabeth's recommendation and the plantains which we're both delicious! Plus I tried horchata for the first time which was amazing! And the mango juice was delicious too and that's spoken by a Filipina and we know our mangoes! Next time I'm trying the coleslaw and the rice as additional sides! Happy fried chicken eating!

menu
Esmee J.

Food was delicious, as always. Customer service was good. Bathrooms were clean. Overall, great experience! I recommend their fried chicken, coleslaw, rice, plantains, and mango juice.

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Rodrigo T.

Uh,, I don't know why I thought it was a good idea to come and buy food here. Maybe because I've had the same Pollo Campero one time in Queens and had a really good experience. The yuca fries... yep!! That's totally a damn good idea. Everything else,, forget about it! The coleslaw was bland as funk. The chicken was definitely forgettable. Only way that the whole thing makes sense is if you put them all together in a soft tortilla,, a bit of salsa verde,, #palatable !!! Service was a tad bit on the slow side,, and I asked for dark meat and I find chicken breast in my order. Hopefully this restaurant doesn't hold true for all the other Pollo Campero joints out there. I swear they were so much better when I had em in NYC. This branch just doesn't cut it I guess.

Pany S.

I really wanted to like this place. The food was bla and the service was bla. The manager was nice. He was probably the only one there that spoke English. I can at least say I've eaten here. Don't think I'll go back.

Ckicken bowl and fried chicken.
J O.

My intention was 3.5 stars. Guatemalan fried chicken franchise in Kenner. The menu is a good change of pace. They're usually understaffed but always friendly. Their fried chicken isnt anything to rave about.. But they're chicken bowls, side items, baked chicken and tacos are good.(for a fast food joint) FYI... Their menu here is different than their original menu in Central America. If "Pollo Loco", "Pollo Tropical" or "Power Chicken"(from Honduras) open shop here... Pollo Campero is in big trouble. I suggest you try it if you can.

Sara M.

Salty. The food is salty. This isnt to say it is bad, it is just salty. It is flavorful, and my family seemed to like it. I could not get over how salty it was both times I tried it. The fried chicken was so salty I couldnt eat it, the empanadas were cold in the middle, and everything is loaded with onions. The entrees are all ok, but the real stars are the sides, the fried plantains and yucca. The beans were pretty tasty. The service is nice. We were greeted by a man with patience and a kind expression while we tried to decide what we wanted. No rush, and he even offered to let us try the various Latin drinks to see if we wanted those. The decor is a cross between McDonalds and a Mexican restaurant dripping with flags and bright beachy cardboard cutouts. I hate to be "that" person, but I was not blown away. I appreciated the service and the cleanliness, but in the end, a restaurant is about the food. I just felt like I was getting fed McChain style food with nothing authentic about it. There is nothing spectacular about the food. That being said, other than being way too salty, there is nothing bad about it either.

Grilled chicken breast/wing combo with corn tortillas.
Paige J.

A convenient grab and go option if your looking for a semi healthier option of fast food. I miss these kind of places as there were plenty back home in Houston so I was excited to see this place located right off the interstate. I'm not gonna focus on the service because like other reviews stated it SUCKS. No one here seems to give a flying fart about manners whatsoever. Focusing on the food though because that's really what this is about, each chicken entree comes with one side and two corn tortillas which is a good value for your buck. I tried the grilled chicken with a side of black beans. Although it stunk to high heavens and my co workers complained for hours about the smell, it taste good and left me content. I will be back for more.

Half chicken with beans and coleslaw

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4 months ago

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1 year ago

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7 months ago

Some of the best chicken I had in along time....so yummy!!! The bummer is the chicken is so small :(((

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4 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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7 years ago

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2 years ago

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10 years ago

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2 years ago

Had this for a catered lunch. Both the grilled and the fried chicken were absolutely delicious!

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7 years ago

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13 years ago

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13 years ago

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11 years ago

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13 years ago

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6 years ago

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11 years ago

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8 years ago

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5 years ago

Food was great and even though my mom gave the person a hard time they were really nice again food was great I cannot stress it enough

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10 years ago

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9 years ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

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11 years ago

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13 years ago

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14 years ago

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13 years ago

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11 years ago

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5 years ago

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8 years ago

The grilled chicken is great for a quick meal. Friendly service. Street corn salad side.

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8 years ago

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It's rare to step into a restaurant before the doors open, an almost behind-the-scenes experience…read more You get to see what makes people tick and who they really are. In the restaurant business, we all have a switch: once the doors open, it flips. Until then, you're seeing people exactly as they are. This team is genuine. Hands down. Yes, I know, I'm technically here for a king cake. Standing in line for a king cake from a famous fried chicken company almost feels satirical. But watching the entire team sit down together for a meal an hour before service told me everything I needed to know about the leadership and the values of this company. People matter here. You can see why the sandwiches are as good as they are. You can feel why the king cake is worth the wait. This team operates like a family; kind to one another, intentional, and connected. The food is made with care because the people are cared for. I'm not here to review the food (which is phenomenal) or the king cake. I'm here to review the brand. This is the kind of business we should be proud to support as a community. Keep it up.

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We just left the drive thru after purchasing 2 dozen of bakers dozen of tacos from your location…read more One of our orders was to make those suprême.... no lettuce and tomatoes. The only thing we wanted on one dozen of those tacos was to add sour cream. Granted.... you're already saving in not having to give us lettuce and tomatoes as we ordered them without. Most places will let you know up front and tell you if there is going to be a big upcharge and offer you another way to save you money. This isn't a 5 star sit down restaurant. This is a drive thru only taco joint. We wondered why our bill was so high, but didn't notice until we got home and looked at the receipt to see that you charged us 8.97 for sour cream. You did not tell us that it would be 9.00 extra to simply add sour cream. You could have simply charged us .69 one one order of a sour cream and we could have put the sour cream on ourselves! This is ludicrous and it's sinful that you would rip off your customers by charging them an extra .69 per taco, when you simply could have given us one order of side of sour cream for 69 cents which would have been more than enough to cover the entire dozen. Sour cream does not cost that much and you don't use but a dollop for each taco. We could have bought a couple of quarts at the grocery store for what you charged us to add a teaspoon to each taco! I called to complain and question this outrageous charge and the manager argued with me and wouldn't give me any kind of credit nor work with me on this. She was rude, sarcastic and hung up on me. I called back to get her name and it is Jenna Martinez! She should NOT be in management at all! Your management along with her staff needs to be retrained in customer service and how to interact properly, treat customers and be upfront about your extra charges that you sneak in on people. SHAME ON YOU! WHAT YOU DID IS SIMPLY CROOKED AND SHADY!

Pollo Campero - latin - Updated May 2026

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