I would give it a negative if possible I was waiting for like 30 minutes because allegedly the man forgot about our order.

My go-to Sonic! The food here is always fresh and made to order, and service is quick. They've got some of the best old-fashioned style burgers and the best onion rings in town. I'm also a big fan of the chili cheese Coney. The only downside is that several of the ordering machines are often broken, so you may have to drive around to find one that works. Other than that, it's consistently a solid stop, and I'll definitely be back read more

I've been trying to give them a chance lately but I just went and my drink tastes like bleach. I'm not happy especially since this isn't the first time or the first sonic to be like this. This is ridiculous what happened cuz this never used to happened before like a year or 2 ago. I just wanted a good drink but I don't think I will be back cuz 5$ for a drink to taste like bleach is not it. read more

"I fell for an ad from the Kenner Sonic Drive-In promising 'delicious' food, and that's on me. The food was awful, but the customer service somehow managed to be worse. Complaining to corporate is a total waste of time--nothing but runaround, empty promises, and zero follow-up despite multiple calls. To top it off, I learned Buffalo Wild Wings is owned by the same parent company, so enjoy a two-for-one boycott. Do yourself a favor and save your time and money. Five Guys, I apologize for ever cheating on you." read more

This is not my Usual SONIC location but I came here before my appointment in the New Orleans area. I was a bit scared using my mobile app because I did not see it pop up on the screen. Sometimes the mobile app is faster and sometimes it's much much slower. In this instant it was nice and perfect to use at this location. I order a small mozzarella sticks with a pretzel twist. The lady who came out to give me my food was so sweet and also had extra cheese and marinara sauce waiting for me, without even having to ask. This location is clean and nice. I also came on a beautiful day and people were sitting outside which was nice. I also got 6 cheese sticks instead of 4, which was a great surprise!! All hot and fresh!! read more

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They don't even deserve a star they always closing over an hour earlier this is my fourth time in two weeks that they have no said not taking no more orders at 10:50. Cooperate needs to do something read more

Been to Sonic's many times on the west coast. Very first time in the southeast. This Sonic does not vary from the rest. Location is very convenient as it was just next door to my hotel. Food is also standard, one of the few places that offers tots! I also liked their many drink options! I'm old school, but what caught my eye was the blue raspberry with Nerds! Last time I had Nerds was at least 10 years ago! Service was ok, but prompt. Placed my order and came out under 10 minutes. Server was nice and polite. Gave her cash, but no change given. I checked into Sonic on Yelp after I got back to my hotel. For those unfamiliar with Sonic, there's a 10% discount *must mention when ordering, doesn't work through mobile pay or order ahead. Attached screen cap to pictures for future reference for other yelpers. Not too sure if I'll return to this particular Sonic, but I'll definitely keep on coming to the rest! read more

Sonic Drive-In - Burgers Near Me - Kenner, Louisiana

After a long debate about what I would eat for today I was really craving sonic! I hadn't been here in years honestly so I just spontaneously felt the urge to go. After looking at the menu I decided on the #12 combo (chicken tender bites(???), tater tots + cheese, and a sprite no ice) and mozzarella sticks. It didn't take long at all for the food to get to my car. Maybe a total of 3 minutes after ordering. I must say I was kinda disappointed. I LOVE their cheese tots, but half of the tots didn't even have cheese. That sucks. Then I moved on to the chicken, which was supposed to be essentially drenched in buffalo sauce. Even after I vigorously shook the container, there was barely any sauce on (yet again) half the wings. Probably only 2 whole bites had been fully coated. Then I move on to my drink so I can calm down the spicy flavors in my mouth. Low and behold, it has ice (aka less drink) then it isn't even filled all the way. Luckily the mozzarella sticks were good, but everything else was a let down. Probably won't come back to this specific sonic. read more

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Every time I place an order here it is wrong. Every. Single. Time. I order the exact same thing every time. Bacon cheeseburger with no mayo and onion rings. How hard can it be to get 2 items (correct) brought to my car!!? Last week I ordered and my burger had no tomatoes and instead of onion rings, they brought me 2 burgers. The week or so before, a double bacon cheeseburger and no onion rings! I can't! And I won't be back! 2 stars for the servers! read more

A GOD-send!!!! They have something for every taste. Flavored teas, Super Sonic Burrito, Mozzarella Sticks... like a short order cook in your very backyard. This particular Sonic is less than 3 years old and is definitely in the right place and came along at the right time. The staff are swift and quite pleasant. I enjoy stopping in here especially during the drink specials. 9-11am .99c drinks and 4-6p 1/2 priced drinks (i may have the details a little switched around, but that's the just of the drinks specials) totally WIN WIN situation! read more

I arrived at 10:04pm on a Saturday night. They told me the store was closed even though my friend ordered 30 seconds before me. They also have my friend fries instead of tots, and they were "out of ice cream." read more

Decided to go on a Sunday afternoon after church! There were around 10 cars when we pulled up! I ordered from the car and I told her I had 4 items and I want all of them large! A ocean water, Diet Coke with vanilla, ched R peppers, and a cheese tot! We waited about 20 minutes and I decided to check on the food! She told me to repeat the whole order cause the system "crashed" okay no problem. Then around 5 minutes later the food comes! The ocean water was completely flat and had no taste. The Diet Coke had no vanilla, the cheese tot barely had any cheese and they didn't bring any ranch to go with the peppers. They also forgot a fork! I ordered 4 items and they messed up every single one! On top of a 25 minute wait time! Not someone who writes reviews but one of the worst experiences I've ever had ordering fast food in my life! read more

Terrible. Messes something up every time. Went to get popcorn chicken for my kid they gave me cut up chicken strips

So this is a brand new Sonic...and as I've stated before Sonic is my favorite fast food. This one is fancy, all clean and new, with the new style high arched canopy that Sonic is doing now. Plus there were freaky looking ducks to dodge in the parking lot. I think they were begging for fries & tots. Smart ducks. read more

Sonic Drive-In - Fancy new style canopy - Burgers Near Me - Kenner, Louisiana

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I just went to the this location, which is the closest & most convenient, but I will never go again. Everything was fine until I got home to eat. I ordered a chili/cheese Coney dog with tots, & a corn dog. I eat my order until I get to the last of chili in the box. I pulled out a hair! There's no point in calling the establishment & complaining, but it makes you wonder if the people making the food are being sanitary & wearing hairnets. I work in the food & beverage industry & this is unacceptable. I'm sick to my stomach. read more

Sonic Drive-In - On the menu: Footlong chili/cheese Coney dog with a strand of black hair. Yummy - Burgers Near Me - Kenner, Louisiana

This used to be the best Sonic in the city. But for over a year now it is the worst. Have tried to order their advertised specials, only to be told they are out of it. Pretzel sticks, small drink cups, even a certain sauce for a special sandwich! And that is if they bother to answer when you press the red button to order! I have driven away on more than one occasion because they didn't answer the button. Yes I have even tried more than one stall in case the button was broken. I try every other month hoping it will get better but it never does, and looking at some other reviews it's not just me! read more

They have water bowls for 2 ducks that were mating right in front of us. Why keep the ducks around? This place needs new management or something. read more

5 star mozzarella sticks, tater tots, and shakes. 1 star service. Nuff said. If you don't want to wait 30 minutes to order and receive "fast" food, don't come. You've been warned. read more

Literally the worst sonic experience ever! Got a cake batter shake & it was filled with m&ms. Like why would that even be in there?

Sonic food is standard fast food fare. Nothing spectacular about it, nothing especially terrible. In fact, I really like their selection of drinks and ice cream. On occasion, you can still find a "carhop" that delivers your food on skates. The problem with this Sonic in not the food. It is the lack of it. The last three times I have been to this Sonic, I left without getting my order. I ordered standard items the first two times and after 20 minutes we left. Then most recent visit, we ordered ice cream, nothing special. After 24 minutes of waiting, we left. I cannot tell you how it would have tasted, I can't tell you about the carhop service. All I can tell you is that the person taking the ordered seemed to understand what we wanted, they gave us a price that seemed consistent with what we ordered, then, the items must have disappeared into a black hole on the way to our vehicle. There is nothing more aggravating that disappointing a kid who wanted ice cream, and twice this Sonic has failed to deliver. No apology, no update, no communication advising that they will be a while, Nothing. read more

Button broken but they turned off the receiver service. Bad service. Saw ya waiting, parked at the front, but never asked have we been helped or are we ok. The "buzzer was broken" until we complained and now they can talk to us through the speaker. They said a sign was up and someone took the sign down....-_- but now we can order and everything is fine and we're ordering. Bruh, if you don't want to do shit AT YOUR JOB...quit, it'll make EVERYONES life better. If y'all close, turn off the lights or say something. Negligent. Then homegirl who was "supposed to be monitoring the lines" comes outside mad because she couldn't hear us. The speaker doesn't work...who's fault is that? read more

Lately this sonic has been pretty good. They've been getting our order right, the food has been fresh and the servers have been friendly;) I hope it stays this way read more

Sonic Drive-In - Burgers Near Me - Kenner, Louisiana

I waited 35 minutes for my order and when they brought our food out the food was cold. We gave the food back to the employee and she threw it on the ground. I asked for a manger and 5 minutes later someone came over to my car and rudely handed me my paper copy of my refund with no apologies and he walked away... Very unprofessional and I will NOT be back. Don't go here read more

Nice people and okay coke. Fast service. Lots of outdoor seating. Good driveway, no holes

What a cluster fuck Typical totally awful fast food They should just stick to ice cream and the only food item made fresh....onion rings read more

Happy hour? More like sad hour. Don't expect any cherries or whip cream just terrible atmosphere( greasy ducks yes ducks) slow service and poorly made sundaes . Such a dive!!!!!! read more

Sonic Drive-In - Burgers Near Me - Kenner, Louisiana

Terrible customer service. Visited this place for their highly advertised half price shakes after 8PM. I ordered at 8:01, only to be told when she got to the car that we didn't order after 8PM "Sonic Time." This place has their clocks at least 5 minutes behind REAL WORLD TIME to screw over valuable customers without a care. The car hop didn't give a single care about my car full of people being angry. read more

Waited 15 minutes for 3 slushes had to hit the red button to check to see if my order was lost. Then the guy tells us the machine is broken. Why didn't y'all tell us that from the beginning? read more

When they say "Fan Food, not fast food", it is not just a gimmicky line; they mean it 100% because I've never gotten such great customer service at a fast food joint! Paiton was an excellent carhow, very kind, efficient, & ensured I had everything I needed. Was especially impressed with Matthew, the GM of this location - who has also been my carhop upon other visits - and every single time I've spoken with him, he has exhibited amazing and GENUINE customer service. Keep putting people like this on your team, Sonic, & you'll have a life-long customer! read more

Slowest service I have ever experienced at a sonic. 20 minutes to order and pay, then another 10 minutes for the food. Don't waste your time. read more

So this is my first review on yelp. I usually only use this app to locate good restaurants but thought I would share my experience at this particular sonic. To start off I was sitting there waiting at the table for about 20 min for someone to take my order. I was staying at a hotel right behind it and walked over. When no one would take my order I asked if the order station was broken to one of the employees. She ran past me and just said " we are busy." I worked at a fast food restaurant back in my teen years so I understand how crazy it can be, but this was rediculous. I pushed the button again and finally someone answered then took my order. She was very rude and I could tell by the tone of her voice she was annoyed. So when I finally get my 2 drinks I walk back over to the hotel and suddenly realize when I get to the room that they didn't even give us the right drink but still charged us extra. I asked for a Fanta with vanilla creme in it and all they gave us was a regular Fanta. I spent 30 min waiting for 2 drinks and didn't even revive the correct order on one of them. So ya this was the worst sonic I have ever been to. Sorry ass service and can't handle the simplicities of making 2 drinks. read more

We visit this sonic sometimes for their happy hour drink specials. The drinks are usually mixed pretty well. We stopped by for dinner tonight, and though we just drove away with our food, I am already let down. Firstly, their credit card machines are down, so cash only tonight. Not really their fault, so that isn't why the stars aren't full. It's because I had my heart set on some hot onion rings, and they were sold out. Ordered tater tots with my meal instead, hubby got fries, and as soon as we had the bag I took one of each, and neither was hot nor were the tots crispy. They seem to have come out of a food warming bin, slightly warm and a bit soft, and this surprised me because they were actually busy. I figured food was turning over, but I guess not. When we got home, my husband's order of a regular sonic burger meal included a junior burger. We had ordered two junior burgers for our kids, so maybe they were on a roll and decided even though we paid for a regular burger, the small one would be easier to manage. SO small. And my ultimate chicken sandwich was a mess. Limp lettuce and soggy chicken. So, if you're out for a bubbly beverage, this spot might be good, but be warned that food is hit or miss. Oh, and they are pretty stingy with the ice in the drinks, which is arguably the best part of a sonic drink....so...hit or miss all around. read more

Went to this sonic last week around 8:30. I was eating outside with friends but they wouldn't take my order. They said "we can't take your order right now and then hung up. I tried again after my friends were successfully placing orders but I was told the same thing. Before they hung up I asked whether would he take my order I was told in 10 minutes. Certainly not "fast" food. I thought this was a fluke or off day, but I've seen other recent reviews with similar stories. That's really unacceptable for a sonic. Get it together! read more

If I could give this place a rating of 0 I would!! My last 2 visits here have sucked!! Last time I went I was told they were no longer taking orders after waiting 15 minutes for them to even answer my call after pressing the button. Tonight I went and ordered 2 slushies and watched people who were there after me come and go before I got my drinks! I waited 30-35 minutes and still nothing so I drove off!! This place is terrible. Do yourself a favor and go to another location. read more