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Services - Polish Nail Spa
Manicure
Manicure and pedicure
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Great customer service and they do a good job with my nails. I've have been searching for a new nail salon since the manicurist at the place I have been going to (for years) has been super busy lately and I always had to wait for a while, even with appointments made a week or two ahead of time. On several occasions, she even forgot my appointment until I showed up. Not good. I am also very picky since I have been getting my nails done for a very very long time (yes, way too long!), so I can always tell the difference of these salons by pics posted of their employees' work on Yelp. :) After doing my due diligence for a while, I decided to try this salon out. Came here the first time on Friday and I got lost for a bit looking for the salon. I was, of course, late when I finally found them. The manicurist (that I had the appointment with) was super nice and did not have an attitude nor being grumpy or mean. They were instead, very polite and pleasant. They did beautiful work on my GelX and I was impressed when it was done. Love it! Hopefully, it will last as long as my other usual place, then I will switch for good.
They do a fantastic job and pay attention to every detail, and I'm really happy with their work. I always get my nails done by Steven!
Love my beach vibe nails so much! Great price compare to other nail salons I have tried. I got recommeded by a friend and so far, I love this place the most since they can do all kind of nails and designs I want. The salon is super clean and staffs are friendly, will be back for sure and highly recommend to everyone.
Nail tech made my fingers really raw when she was cutting my cuticles. Unnecessary to cut that much around the tips of my fingers. She made me bleed. I said it hurt but she kept going. She had bangs and glasses. Felt rushed...not at all worth the $133 + tip i spent for basic nails...
We were recommended to come here from a coworker, who interestingly was also discouraged by the same nail salon that we had previously gone to a few days prior. Anyway, my daughter had gel-x nails applied a few days prior (at the other salon) for her Homecoming dance. Unfortunately a few days later her friend bent her nail backwards, which caused a partial tear to her skin under her actual nail that was bleeding. She came home from school in pain, so we decided it was for the better to have the pretty nails removed altogether. (Plus she's pretty active, and the long nails would be more of a hindrance.) I thought about going back to the previous salon to have them removed, but was told by a few people that they would charge a ridiculous amount to have them removed because they would want to talk us into keeping the nails and just having a polish change and touch-up, and so forth. My coworker told me that one of the reasons that she likes this salon is because all are their prices are upfront and not hidden. I saw that it would cost us $12.00 online, which seemed pretty reasonable to me. Once we were greeted I explained to the young gentleman about what had happened to her nail, and he reassured me that they could take care of it and remove the nails. He was courteous and gentle with the whole process, which made my daughter relieved and happy. It looks like we found ourselves a new favorite local nail salon for future visits! A big thank you to my friend who recommended this place and the gentleman that took care of my daughter.
I'm very disappointed--not just with the service, but with how I was treated. I paid $75 for a manicure that was done poorly, with uneven paint and visible edges. For my job, I need clean, well-polished nails, so I came back the next morning as I was told I could. Instead of repainting the areas that were missed, a man tried filing my nails down to where the polish ended, which made no sense and didn't fix the problem. When I asked for the paint to be touched up properly, he told me I'd have to come back again. I explained I live far away and would prefer to wait--but instead of helping, he was rude and dismissive. Even worse, when I mentioned I had called the day before, he insisted I hadn't. I had to show my phone to show him I called which was then said to be the wrong number. I left feeling humiliated, like I had to defend myself for something that should've been fixed with an apology that they didn't do it right the first time.
I was in a desperate need of a pedicure and quickly hopped on yelp to see what was close by. I came across Polish Nail Spa and after reading the good reviews, I called to make an appointment and the were able to get me in 15 minutes later. When I arrived, I was greeted and checked in. The salon is nicely decorated and relaxing. The technician working on my pedicure took his time and focused on getting the color to cover my whole nailbed. The massage was so relaxing. Pricing is also reasonable. I look forward to to next pedicure!
I always have good experience here. It is not pricey at all compared to other places around Lake Forest which can REALLY upcharge their prices, but this place doesn't which i like. It is very pretty inside and they always get it right! Service is quick and good. This is probably the best nail place I've been to and have been getting my nails done consistently (pretty much every month) since end of 2020. Usually with some nail salons/spas they get a bit lazy when it is crowded and care more about quantity rather than quality but this place never failed me even when it is busy. They're honest which is what i like the most! Granted, I do get simple designs as seen in the pictures but I have had some bad experiences from other places around here doing the same thing, and i observed how customers around me left with their nails, which they all liked! !!!! One last thing, most people leave bad reviews on any place because they had bad experiences, but very rarely good reviews because they had GOOD experience(s). Which is why I think this place doesn't have the amount of stars they truly deserve.
I got gel x removal, a new set of gel x application and white chrome nail. I'm totally satisfied with the results. They opened late also.
Always a great experience and peaceful atmosphere! Jenny did my nails today and they look STUNNING. This was an acrylic fill from the last time I came and got them done by Tony! The team working here always makes sure to take great care of their customers at a reasonable price. Not to mention my nails last weeks without lifting! Thank you again for such a beautiful set ! I also included a pic of my last set.
4 months ago
The salon is really cute and clean, all the staff is also so nice. I get builder gel on my nails and the retention is so good. This last time I went 6 weeks before I got a fill. They have great color options and they do great nail art. read more
I came to Polish Nail Spa to get a basic pedicure at least five times and the last time I came here, they raised their prices from $29 to $35. I checked their website to book the appointment and the price was still listed at $29 for the pedicure but when I got there, they didn't notify me about the price increase. When I told them that their website listed $29 for the pedicure, they said something about not having had time to update the website due to the weekend. At that point, they should have honored the $29 that I thought it was going to be with a caveat that I would have to pay $35 next time. But no such offer was given. I felt like this was false advertising and I have to call them out on this. Furthermore, this had to have been the worst pedicure I have ever gotten. I could have done a better job painting my own toenails which I think I'm going to do from now on instead of paying $35 for some whack job sloppy work. The photo I posted of my big toenails shows the horrible paint job. Granted, I took this photo 1.5 weeks after I got the pedicure, but the sloppy paint job is exactly what it looked like when it was freshly painted (minus the growth from the cuticle area). I can't believe I paid $6 more for the worst pedicure of my life. Sorry, Polish Nail Spa, I will not be coming back. read more
6 months ago
First I got here right at 1 for my appt and NGa didn't start on me until 115..Had someone new do my pedicure and I asked for a quick pedicure no massage no heat just trim and polish because I have MS I can't sit to long. I was even specific on the notes when scheduling..She wouldn't listen and after telling her she's hurting me by doing extra i didn't ask for and she wouldn't listen! She kept trying to massage me and scrub and it was excruciating I hadn't to pull away and ask her to stop. I do not recommend her. They were also all very rude to a passerby who was reporting a phone in the parking lot and everyone ignored her. Time to find a new salon oh and checking out they charged me for a full massage callus remover pedicure of $54 when it asked for and stopped her before she even started services read more
5 months ago
1 year ago
Great customer service and they do a good job with my nails. I've have been searching for a new nail salon since the manicurist at the place I have been going to (for years) has been super busy lately and I always had to wait for a while, even with appointments made a week or two ahead of time. On several occasions, she even forgot my appointment until I showed up. Not good. I am also very picky since I have been getting my nails done for a very very long time (yes, way too long!), so I can always tell the difference of these salons by pics posted of their employees' work on Yelp. :) After doing my due diligence for a while, I decided to try this salon out. Came here the first time on Friday and I got lost for a bit looking for the salon. I was, of course, late when I finally found them. The manicurist (that I had the appointment with) was super nice and did not have an attitude nor being grumpy or mean. They were instead, very polite and pleasant. They did beautiful work on my GelX and I was impressed when it was done. Love it! Hopefully, it will last as long as my other usual place, then I will switch for good. read more
10 months ago
They do a fantastic job and pay attention to every detail, and I'm really happy with their work. I always get my nails done by Steven! read more
Business owner information
Steven L.
Thank you when you come with us. I hope you have a good experience…
4 months ago
1 year ago
Love my beach vibe nails so much! Great price compare to other nail salons I have tried. I got recommeded by a friend and so far, I love this place the most since they can do all kind of nails and designs I want. The salon is super clean and staffs are friendly, will be back for sure and highly recommend to everyone. read more
1 year ago
Nail tech made my fingers really raw when she was cutting my cuticles. Unnecessary to cut that much around the tips of my fingers. She made me bleed. I said it hurt but she kept going. She had bangs and glasses. Felt rushed...not at all worth the $133 + tip i spent for basic nails... read more
7 months ago
They were so sweet and the environment was so nice. It was exactly what I wanted she did such an amazing job! read more
We were recommended to come here from a coworker, who interestingly was also discouraged by the same nail salon that we had previously gone to a few days prior. Anyway, my daughter had gel-x nails applied a few days prior (at the other salon) for her Homecoming dance. Unfortunately a few days later her friend bent her nail backwards, which caused a partial tear to her skin under her actual nail that was bleeding. She came home from school in pain, so we decided it was for the better to have the pretty nails removed altogether. (Plus she's pretty active, and the long nails would be more of a hindrance.) I thought about going back to the previous salon to have them removed, but was told by a few people that they would charge a ridiculous amount to have them removed because they would want to talk us into keeping the nails and just having a polish change and touch-up, and so forth. My coworker told me that one of the reasons that she likes this salon is because all are their prices are upfront and not hidden. I saw that it would cost us $12.00 online, which seemed pretty reasonable to me. Once we were greeted I explained to the young gentleman about what had happened to her nail, and he reassured me that they could take care of it and remove the nails. He was courteous and gentle with the whole process, which made my daughter relieved and happy. It looks like we found ourselves a new favorite local nail salon for future visits! A big thank you to my friend who recommended this place and the gentleman that took care of my daughter. read more
1 year ago
Business owner information
Steven L.
Hi sorry for the inconvenience. But are you sure she came to our…
1 year ago
I'm very disappointed--not just with the service, but with how I was treated. I paid $75 for a manicure that was done poorly, with uneven paint and visible edges. For my job, I need clean, well-polished nails, so I came back the next morning as I was told I could. Instead of repainting the areas that were missed, a man tried filing my nails down to where the polish ended, which made no sense and didn't fix the problem. When I asked for the paint to be touched up properly, he told me I'd have to come back again. I explained I live far away and would prefer to wait--but instead of helping, he was rude and dismissive. Even worse, when I mentioned I had called the day before, he insisted I hadn't. I had to show my phone to show him I called which was then said to be the wrong number. I left feeling humiliated, like I had to defend myself for something that should've been fixed with an apology that they didn't do it right the first time. read more
Business owner information
Steven L.
please check your call you are not calling us and this problem always…
3 years ago
I was in a desperate need of a pedicure and quickly hopped on yelp to see what was close by. I came across Polish Nail Spa and after reading the good reviews, I called to make an appointment and the were able to get me in 15 minutes later. When I arrived, I was greeted and checked in. The salon is nicely decorated and relaxing. The technician working on my pedicure took his time and focused on getting the color to cover my whole nailbed. The massage was so relaxing. Pricing is also reasonable. I look forward to to next pedicure! read more
5 months ago
9 months ago
Hurt many of my fingers, it's been 3 days and they still sting. Other than that I liked the color and quality. The lady doing my nails was just talking to her co worker and avoided talking to me. read more
2 years ago
I always have good experience here. It is not pricey at all compared to other places around Lake Forest which can REALLY upcharge their prices, but this place doesn't which i like. It is very pretty inside and they always get it right! Service is quick and good. This is probably the best nail place I've been to and have been getting my nails done consistently (pretty much every month) since end of 2020. Usually with some nail salons/spas they get a bit lazy when it is crowded and care more about quantity rather than quality but this place never failed me even when it is busy. They're honest which is what i like the most! Granted, I do get simple designs as seen in the pictures but I have had some bad experiences from other places around here doing the same thing, and i observed how customers around me left with their nails, which they all liked! !!!! One last thing, most people leave bad reviews on any place because they had bad experiences, but very rarely good reviews because they had GOOD experience(s). Which is why I think this place doesn't have the amount of stars they truly deserve. read more
10 months ago
Business owner information
Steven L.
oh sorry for the inconvenience we were late because we had to clean…
6 months ago
2 years ago
I got gel x removal, a new set of gel x application and white chrome nail. I'm totally satisfied with the results. They opened late also. read more
2 years ago
Always a great experience and peaceful atmosphere! Jenny did my nails today and they look STUNNING. This was an acrylic fill from the last time I came and got them done by Tony! The team working here always makes sure to take great care of their customers at a reasonable price. Not to mention my nails last weeks without lifting! Thank you again for such a beautiful set ! I also included a pic of my last set. read more
Business owner information
Steven L.
Thank you very much for your feedback. We were glad to serve you.
2 years ago
Michael did a phonomenal job on the ombre nails that I requested! Such a lovely guy and he was very gentle as well. I've also come here several times for pedicures and they have always come out great. Their massage chairs are powerful and I want to take a nice nap every time I sit in them. read more
2 years ago
I'm writing this review about their customer service. Overall quality is Dip (4/5) and Pedi (3/5). However, this shop is on a pricey side. While I was getting my dip, I asked the tech to go easy with the grinder as I felt it touch my skin couple of times, and I was uncomfortable. He told me it was because of my stiff finger. I let it go because I didn't see any cut or blood at the time. Perhaps I should have stopped him and asked for a different tech. I already felt a cut when he was putting other products on but I didn't actually see the raw skin until I got home and started to examine. Overall work was good but I will not be returning because of this incident. I do not have tech's name but he was middle age asian guy. Pedi was done by older Asian lady. Again, I found a cut when I got home. Similar to mani, I felt something during the process but didn't actually see the raw skin while I was at the shop. Next review is about the overall customer care aspect. I reached out via Yelp DM and their own review survey method directly to the business owner. And I did NOT receive any response. I waited over 10 days which is a plenty of time to respond back to customers but nope it didn't happen. That's why I am writing this review. Again, this review isn't about everyone at the shop. I am tempted to try different techs because this place is so close to where I live but I definitely don't want to get more cuts. I am not sure if I will ever return to this shop at this moment. If you are reading this review, make sure to speak up at the shop if you feel any burn or pinch. The odds are you might find a cut at home. I regret not speaking up at the shop. read more
1 year ago
I am very disappointed with the way I was treated at this nail salon. I did not feel welcomed or comfortable here at all! Not only did I not feel welcome, the finished product of my nails was horrible. Very rushed. No effort put into my nails at all. I have never been this disappointed in a nail shop before. read more
Business owner information
Steven L.
We experienced that everytime you visited our shop, you always came…
So happy with my classic pedicure! The service and nail tech was fantastic. Our appt was at 1 but we sat in our foot spa massage chairs for 10 min, so we didn't mind the delay. It was very clean and sanitary and felt very comfortable here. Allison and Annie were perfectionists and very professional. read more
2 years ago
Got a beautiful Christmas design by Steven I had been here for over a year now and Steven always did an amazing job. He was very quick but also very patient with all the detail drawings that I asked for. The shape looks very beautiful and natural too. Highly recommend read more
2 years ago
I usually love this place and had amazing quality of work done. But my last visit was nightmare - first and foremost when I switched my mind to do regular nail instead of gel, the lady doing my nail gave me such cold looks and it made me feel uncomfortable - I asked for callus removal, but she hard did surface level buffing. - my nail color is chipped already on day 2 ! - I got acrylic for my toe nail which was broken. Now one foot had an oval toe nail and the one which was done is square, I asked them to repair it to make it look even I don't think they even paid attention. I am so disappointed as I really liked this place. Both the owner and his friend do such amazing quality work on nails. But sadly I cannot say this about the other employees. read more
1 year ago
2 years ago
2 years ago
First time here yesterday as a walk in and they did such an amazing job! Steven did my nails with gel builder and airbrushed them and then I got gel on my toes. I'm not sure the woman's name who did my toes but she was awesome as well. The salon is clean and amazing customer service. I highly recommend and will definitely be coming back! read more
2 years ago
2 years ago
Steven is the best that's all I can say! He is nice and professional. I tried other places where they are near to my house but my nails were getting damaged. He knows what he's doing. This place is great. read more
2 years ago
My nails, and both my daughter's nails look awful. Last time we came they looked great but the second time they did not. My daughter's french tips are completely crooked and uneven, my other daughter's french tips are messy, and the nails themselves are so thick. My nails have a spot on them and when I asked for them to be fixed I was told that it was just oil and was sent on my way. read more
4 years ago
Watch out for the mosquitoes ! Until this past Sunday I used to go every two weeks to get a mani pedi but for the last 4 months or so they seem to be breeding a mosquito farm there and I end up with a few bites without fail every time. The mosquitos are visibly flying around visiting from customer to customer the technicians do their best to avoid them or wave them away but the manager gets defensive when it is mentioned and refuses getting something as basic as a zapper to remove them. I left in the middle of my mani this past Sunday and went to another establishment to get my nails done. Manager was really offensive, pretended she didn't have a larger towel to cover exposed ankles ignored any concern. I love their technicians but they have got to get their pest issue under control not worth the trouble. Very gross. read more
Business owner information
Alex B.
Thank you for bringing this to our attention. We're sorry for the…
I rarely get my nails done, and today just happened to be one of those special occasions. I chose a more lighter and neutral color tone. Results: they did a pretty well-done job! I do recommend not getting it too many layers or it'll come off quicker (which unfortunately happened to my friend). After three weeks, it barely peeled or chipped. Call to make an appointment is highly recommended. read more
3 years ago
I had a great experience at this Nail Salon. I brought my 4 year old for her first manicure and they were great with her. The staff was kind and respectful and the atmosphere was clean. My manicure and pedicure looks great too. I will be back. read more
2 years ago
STAY AWAY! To be fair my review is for the slightly overweight gentleman who did my nails. I went in for a manicure and pedicure with an appointment at 10:30 AM. I wasn't even seated until close to 11 and my service started soon after that. After waiting 30 minutes, the guy rushed my appointment and overcut my nails and skin to the point where I started bleeding and I had to tell him to stop. Then he started on my fingernails and used the buffing machine and completely scratched and destroyed the thickness of my nailplate, discoloring them. (See pics). When I asked him to just cut my nails so they look symmetric he was unable to do that so he filed them down as much as he could. In the 15 years I've been getting manicures I've never had someone use the machine on me or be unable to cut my nails straight. I'm not sure if he was just rushed or didn't understand but it was a horrible experience. I'm in so much pain because of the cut on my toe. Oh, and he forgot to massage and apply basic hand cream ( which they apologized for but I couldn't go back) because I think he panicked because of how terrible the nails were looking. No one is perfect but honestly what bothered me is that he and the spa were completely unapologetic. They could've offered to refund me or credit me towards a service by another manicurist because there were clear mistakes made here, however they just shrugged their shoulders and moved on. Customer service is completely lacking. Please do better. read more
Business owner information
Steven L.
Hi Samreen,…
2 years ago
I've had a few appointments at Polish Nail spa, and unfortunately, my last few experiences were disappointing. December 2023 - I requested nail art, and the result didn't come close to the example I provided (picture added). Hoping for a better experience, I provided feedback after this appointment to the link they sent, but received no response or refund. May 2024 - To add to the frustration, my cuticles were left bleeding and burning today (this was after my appointment yesterday) again with a terrible gel manicure. She did the cuticle clean and pushed my cuticles so far back it hurt and started bleeding. I won't be returning to this place ever and don't recommend this place at all. read more
3 years ago
I moved to lake Forest about a year ago and have tried so many different salons around here. All of them have been so disappointing. So happy to have found polish nail spa because I finally have pretty nails again! They have so many color options, super clean environment and also good music. I've tried 2 different people there and they have both been awesome. Highly recommended read more
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Ask the Community - Polish Nail Spa
Hi how much is a dip manicure with gel French tip and removal of old dip?
Hi 59$
Hi, do you do builder gel (hard gel), and if so, how much? Thank you.
How much extra for gel removal if getting another gel manicure?
Hi, it would be $30
Do they do pink and white dipping powder?
Yes, we do provide pink & white dip powder.
What are prices for SNS, gel mani, and pedicure?
They charge $35 for a fill w/gel polish & if you need your nails cut down they charge an additional $3. They are a bit expensive but they send you coupons.
Does this salon offer SNS dip nails? If so how much?
They do offer dip but I'm not sure the brand is OPI or SNS. If I remember correctly, it's $20 with service in store.
Review Highlights - Polish Nail Spa
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