Had a ductless air unit installed yesterday. Started at 9am and was totally finished by noon. The…read moretech and crew were all courteous and very knowledgeable throughout the installation. This local business was excellent from start to finish. My wife and I highly recommend them.

HVAC system problems resolved by the technician they sent out. The previous HVAC company failed to…read morefind the problem. Good scheduling time line, good communication from the technician. Good price with no disagreements on what was charged after the service. Very Satisfied. Shelton WA.

How to power outage that destroyed a 23 year old tankless water heater. Garth came out on a…read moreSaturday who is the owner and looked at my situation contacted Rinnai for possible parts which they didn't make anymore. We opted to get a new more efficient water heater. The bid was very reasonable they sent two professionals out to take care of the job which was a little more complicated due to my old house. They finished in about 5 to 6 hours everything looks great and works functionally well. Very professional job cleaned up and had great communication throughout. Thanks, I'll be using you again for my plumbing needs. JP

It is wonderful to work with people that are punctual, honest and knowledgeable…read more They immediately spotted the problem and took care of it. The first plumbing company we had out had good intentions but lacked knowledge to fix the problem. I would definitely recommend them to friends and family.

We've been relying on Ben for the past 20+ years, he's work on multiple house within our family and…read morehas always been honest & fair pricing....highly recommend!

My home ne warranty company sent Integrity out to repair my heat pump, tho I'd already been told my…read moreseveral HVAC firms that I needed a new system. Ben was very efficient, told me it just needed a part, and fixed my heat pump. He was honest...told me I didn't need a new system and it's been 3 years since and my system is still working. I no longer use my previous HVAC company I'd had for 25 years and now I have Ben out twice a year to maintain my system for summer cooling and winter heating. I trust this company...they are aptly named. My neighbor now uses them and gushes about how good they are.

A great experience, my first time using this company. I had a leaking drain pipe underneath the…read morehouse. I called on a Friday and they answered right away. The receptionist was very pleasant and great to deal with. They were able to book me on the following Monday. To my surprise they called a couple hours later and told me that one of their crews was finishing up early and they could come out that afternoon, which they did. The repair was completed in 90 minutes, the plumbers were very friendly, professional and knowledgeable. I would not hesitate to use them for any future plumbing issues.

I Am impressed. Our hot water tank went out. I called 8 different plumbing companies and the…read moresoonest one could come was five days later. This company also was busy yet they managed to get someone to come look at the situation that day and it got fixed. I appreciated their responsiveness.

Last Friday, I woke to my house being 63 degrees. I had to leave for a while but returned around…read more3:30 pm and realized my furnace wasn't working. I called a number of places and two agreed to come Saturday morning to diagnose the problem. One was Pacific Air for $250. The other was $285. I was disappointed that I would have to wait until Saturday as temps at night at that time were in the 30s. Pacific Air then called me back and said they would send someone Friday night. Eric showed up around 7:30 pm, diagnosed the problem and was able to restore heat in the meantime, although not ideally as the fan would need to run 100% of the time but he informed me of that. It took a few days to get the part in but Eric returned today and got everything 100% back. I really appreciated that they heard me about being in a freezing house and getting someone out late on a Friday night. It cost a fortune but I suspect anyone else would also charge exorbitant prices based on the other company being $35 more expensive just for the diagnosis. I hope I never need them again but if I need someone, I would call them.

This business is freakin amazing!!…read more I've never had to deal with a leaking hot water tank. What a mess they can make. Randy came out to take a look at it the same day I called. He was super nice, on time, and wore his mask the whole entire time. This is when amazing stuff started to happen....Phil showed up!!! What a great guy and is very knowledgeable about his hot water tanks, heat pumps, and furnaces. I totally was in awe of him. This company is very lucky to have him. Then there is the office staff....very helpful, always answered the phone, and always called to let me know Phil was on his way! Thank you guys for making my experience great.

Had Capitol Builders out for electrical wiring installation in our remodeled kitchen and they did…read morean excellent job. Had them back yesterday to intall a 240v outlet in our garage. Friendly, personable, and professional both times. Will definitely continue to use Capitol Builders!

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Hands down the best company to hire! They were very professional, install was flawless and works…read moreperfect. So happy with this company and glad I didn't go anywhere else. Do you self the favor and hire this company you will not regret it for a new install!

The worker is professional, knows the cooler machine! Thanks a lot. HowEver they said the service…read morefee is $140 on the phone, but eventually charge additional $60 for doing nothing. I asked them why the seller said they check inside is $140, and outside is another $140. I still get a discount. For real?!

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.