If it's an emergency after- hours, don't even bother... they have "bankers hours"!…read more Broken faucet flooding house 5pm in the evening, they couldn't (wouldn't) send anyone until the next day. Go elsewhere!

Excellent Customer Service. Technician was fantastic- Kyle Lustig…read more Price was amazing!

Timely and efficient. They are clean and do an amazing job. They fixed the problem with up to date…read moretools, and they did not have to tear apart my house.

Many thanks to Union City Plumbing in Shelton for rescuing us from the plumbing backup that…read moreoccurred during our visit to our friends' cabin in Grapeview last week! Evidently the septic service that had attempted to correct the drainage problem we experienced back in January was not sufficient to allow for use of toilet/shower/clothes washer when we returned in April. We are extraordinarily thankful for the same day service that Union City Plumbing provided. Justin and Orion discovered and overcame numerous hurdles to get us back to fully operational status and we were astonished at their positive attitudes, work ethic and tenacity. We gladly recommend their services!

James is top notch. He knows his stuff and did great work. We had an emergency situation and he was…read moreable to help within hours. Will use James for all plumbing and repair needs. Thank you!!

Not only did he help fix the issue, James taught us so much about how it worked and gave us…read moremultiple options to solve our issues. Incredibly polite and maintained proper Personal Protective Equipment and mask the entire time. Would highly recommend!

I ran into Levi at Ace Hardware and asked if he could help me with the right hardware to finish my…read moreDIY faucet installation. He didn't have to help me, but he did. After two days of running around he had me sorted in 5 minutes. This is a person who has character and integrity and took time out to help a neighbor. Thank you Levi! Next plumbing issue that comes up, your my first call.

I have used Worthington Plumbing twice. They were prompt and professional. They unplugged my…read moresink and lit my pilot, which they did not charge me for. They are my go to.

I reached out to the company for a possible quote and the response time was almost immediate. I…read moreexplained the worn parts that needed replacing, along with photos of parts to avoid any confusion. Isiah was able to provide a quote with the information I provided without sending anyone out to the house. The estimate was fair, which included the parts to be replaced and two hours of work. The job was done as promised, on time and within the budget. I am very pleased with the work that was done, and I am sure I will be using them in the future. I would also highly recommend them to anyone having a plumbing related issues. Support local.

Isaiah was a true professional and an exceptional plumber. He expertly fixed a troublesome toilet…read morein our guest bathroom that was leaking both from the wax ring under the base and from the water supply valve coming out of the wall. Isaiah has a passion for his trade and a genuine concern for his customers. He has over 20 years experience and believes in doing the job right the first time without taking easy shortcuts. On top of it all, Isaiah is honest and very reasonable in his pricing. You will not find a better plumber, and you will not regret hiring him.

Outstanding work. Great communication, honest, and fair pricing. Will absolutely call for our next…read morejob.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

After finding we had a leak somewhere in our bathroom, I started calling plumbers in the area. Not…read moreknowing who was reliable or reasonable, I started calling the "big names" first. I could not get a return call from ANY of them. Not kidding, I left numerous messages and did not even get the courtesy of a reply (White Knight Plumbing, Springer to name a few). I guess my leak was not big enough of a job to even warrant the courtesy of a "no thanks, we aren't interested". I called Jeff's as I went down the line of potential plumbers. He answered his phone on the second ring, was courteous, made time for me right away, and came out the next day. He was pleasant, honest, and fixed the problem right away. I highly recommend Jeff.

I plumber in need, is a plumber indeed. I get a text from my…read moredaughter that water is gushing out of the kitchen drawers next to dishwasher; I'm 35 minutes away coming from work; the neighbor is over to help but can't find the water turnoff; an inch of water is in my kitchen floor. It's 5:15! I check Google and I see a local plumber with a Yelp rating; I call; he can come by; I go from victim to saved!! He came immediately; diagnosed the problem quickly and had the part on his truck. Sure, I got charged for emergency visit but I was glad to pay it! Thank you!

Mike Glasser came out found a cracked pipe. Said it had frozen and broke, I feel he broke it during…read moreinstallation. Never had a leak until he installed new filter. Was very rude when I made that suggestion. He reluctantly fixed it. Will not be using him again. Too expensive, rude and didn't inform me that he had no experience installing the system.

I need to update this review. in addition to his $300 per hour labor rate he does sloppy work…read more First, I had to call him back because he had forgotten to tighten a connector. And then again because the faucet he had "repaired" continued to drip. He claimed he had fixed it properly and that if it still leaked I'd have to buy a new faucet. I took the faucet apart and discovered he had not properly installed the supply seals and springs. I reinstalled them correctly and now the faucet works perfectly. He spent an hour on "fixing" the faucet. $300 down the drain.