After my AC stopped working I decided to give these guys a call. Best decision I could have made…read more I had another top rated company come out before them to give a 4k dollar quote for work that had nothing to do with the problem. Robert did a great job breaking down what he thought the problem was and why. He showed me various pictures that backed what he explained. The problem ended up being rooted from the shortcuts used by the company that installed my AC unit(RKM). The pricing was very reasonable and they were available to complete the work right away.

had an excellent experience with this company! They were extremely friendly and called me right…read moreaway to assist with my issue. The technician arrived first thing in the morning, explained the situation clearly, and provided helpful recommendations to prevent future problems. Even after the work was completed, they went above and beyond by following up with another call to make sure everything was still working properly. They also took the time to answer all of my questions and concerns over the phone, which I really appreciated. Very professional, responsive, and trustworthy service--I would definitely recommend them to anyone who needs air conditioning help!

Edwin did an amazing job, the service I requested was immediately taken care of, I didn't know what…read moremy AC had but when Edwin took a look into it he immediately knew what it was and solved it, great pricing and great customer service, most definitely would ask for Edwin to help me out again in any situation

Update 6/4/2026: I had a very long conversation with senior…read moreleadership at the company, multiple times after my initial review. Here is what came of it: 1) Every person in leadership was very apologetic and wanted to make it right. 2) The ceiling was repaired and you can't tell there was ever an issue with someone damaging the ceiling, so great job in the repair and making it right. 3) Senior Leadership apologized profusely. 4) AC Pro was partly to blame for the long install time because they had made a change to the X-Series and did not update their website or HVAC companies who sell their product. Shame on A/C Pro for the failure. 5) The issues of no booties in the house, the folks who returned were pretty good about it. 6) The restroom issue, that was addressed by leadership with their installers and maintenance employees. 7) The overflow drain pipe issue was fixed. The initial installer did not drain to the primary, so that was the issue. The company came back, fixed it, then came back again to check on the quality and cleaned up the fix (I trust the 3rd guy, he was top notch transparent and has years of experience doing high quality work....thank you Dean). 8) Leadership apologized profusely, have I mentioned that enough? I can't describe the level of anguish they felt for the issues that came with my job. 9) To anyone reading this, expect an a/c replacement job to take anywhere from 2-3 days. Don't expect a 1 day job, ever. Build that knowledge into your planning of time off to be around when they are doing the job. At the end of the day, Sheldon's turned out to be a great company. While there are continued kinks in folks learning about how to be the best installer/repair guy, I can tell you they all care about their quality and want to do right by their customers. Finally, they have still kept me as a customer, so if any of this review means anything, they proved to me why they are one of the best in the game when it comes to customer satisfaction. Update: 5/20: The job was completed by 8pm on 5/19. 1st night, no issues. 2nd night, found water dripping out the emergency drain pipe (video included). Now I have to find time I don't have to get this resolved. In 12 years in my home, never once has my system hit the overflow drain pipe, adding to my frustration with this install. Steven tried to call me at 3:30pm to discuss this review, but did not answer when I called at 5pm when I got off work. Also, noticed the water shutoff valve that was temporarily turned off, the guy who turned it back on never put the cover back on. Original review 5/19/2026: I am currently (5/18, 5/19, and counting) having a full HVAC replacement, outdoor unit, indoor unit, a return installed in my master closet, upgraded to a 2-Zone system. 1) Install is not done after Day 1 them being here from 10:18am - 9:30pm. I was told it was a 1 day job....but after research, that is not true. 2) I had to work from home on the 2nd day to be here for the continued install. I they got here at ~8am and as of 5:30pm, they are still here will no end in sight. 3) I have not received any communication about when it will be done. Only when I inquired about item 4, did I get some communication. 4) Damaged my ceiling and I suspect the also damaged the pex causing a leak. They did get someone out here to fix the leak, but that guy came and left with no communication. They did shut off my water in the am of the 2nd day, but had to go about 4 hours without the ability to use the restroom in my own home. 5) One guy in particular used the restroom multiple times and never washed his hands. Gross. 6) They did tape up plastic to try and protect from dust and debris, but it fell down and now have dust and debris all over the items in our closet. 7) Overheard one guy say he doesn't install the AC Pro X Series, so it sounds from his own words and what I've been hearing the last 2 days that these guys don't know what they are doing. 8) On Day 1, they left my side gate wide open when they left. 9) They broke one of my tree branches and didn't remove it, instead just left it hanging. 10) Everyone has been nice, just incompetent. 11) I paid for 2 Ecobee units and the installer didn't know that, so had I not asked when they would install the 2 unit, they would have left the Nest in the hall and the new Ecobee in the Master bedroom. WHY ON EARTH would I want to be on 2 platforms for a dual zone system? Common sense is lacking and definitely basic questions aren't being asked on their part. If you're the owner, please reach out to me. I have heard great things about this company, but so far, have 0 reason to be impressed. We have family who have given you a lot of business the last 15-20 years, so I would recommend we come to a resolution on this.

Adrian provided great communication throughout the process, competitive pricing, install team was…read moreon time and professional, install went seamlessly and system works excellent and is so quiet! Thank you, Adrian and ATA!

I sent a request to this company back on 7/15-never heard back from them. If you like to wait they…read moreare for you. I am a teacher so I am not one to make up stories, and I don't appreciate companies that can't get back to you.

My AC stopped working last night during the extreme heat, so I searched online and found…read moreSpecialized Home Services. I was able to schedule an appointment for the very next day, which was greatly appreciated. Josh Perales arrived promptly at 11:00 AM as scheduled. He was very professional, knowledgeable, and courteous throughout the entire service. Josh quickly diagnosed the issue with my AC and was able to service it efficiently. He also provided a detailed professional quote with competitive pricing for the recommended work. I was very impressed with the quality of service and Josh's expertise. We will definitely recommend Specialized Home Services and Josh Perales to our friends and family. Thank you for the excellent service!

Brandon has come out twice now to help us with our AC. The first time we had a leak and the second…read moretime it wouldnt turn on at all. Highly recommend. Great service. Quick to respond. And very helpful in letting us know whats going on and what we can do on our part to keep our house cool during these hot summer days.

This review has been way overdue! There is no other place we will call for service. Daniel is TOP…read more notch, experienced and knowledgeable! He knows exactly how to execute the problem. Our AC was broken, we called multiple of people prior to fix and diagnose. Not ONE could diagnose and fix the problem!!! He is reliable and will educate you at the same time and is fair priced! Mind you being our AC was out during the hottest season! Now every time our AC is on... we are now completely enjoying at LOW cool temps :) . The service and quality is amazing! Thank you again ! We appreciate you. #TeamTheACDoctor

Daniel was honest ,reliable and professional. I have a very old AC unit and he was very…read moreknowledgable and fixed our unit in less than an hour. I saw a recommendation here about him and it was a very accurate review of excellence regarding his service. I recommend the AC Doctor 100%. He was showing and explaining every step of the work because I had no idea about troubleshooting ac unit and his prices were very reasonable. Thank you, Daniel, GOD bless you. -omar

Great experience from start to finish! I reached out and they were able to come out within 24…read morehours. The technician was incredibly polite, knowledgeable, and patient. I had a lot of questions--even while he was working in the attic and I was halfway up the ladder asking him things --and he took the time to answer every single one and explain what he was doing. What I appreciated most was that there was absolutely no pressure or attempt to upsell me on anything I didn't need. He was straightforward, professional, and genuinely helpful. The company was responsive, and the price was very reasonable compared to other HVAC services in the area. It's refreshing to have someone come out, do good work, answer your questions, and not make you feel like they're trying to sell you something. I would definitely use them again and highly recommend them!

Chris handled the initial assessment and estimate, then helped us get scheduled right away for our…read moreHVAC system replacement. We really appreciated that the assessment and estimate were free. He thoroughly explained, in easy-to-understand terms, what was wrong with our system and the options available to fix it. After considering the possibility of repeated repairs down the road, we decided it made more sense to replace the entire system rather than continue replacing individual parts. Briana was also very helpful in guiding us through financing such a major expense. She sent over the terms of our agreement and paperwork via e-signature and explained on what to expect since we were financing. She assured us we were not going to be charged until after the job was officially completed. On installation day, Mike and Andrew arrived and worked hard throughout the entire day. The overall price was fair, including the additional crane cost needed to place the unit on the roof. During the installation, they discovered that one of the parts (sensor) was not working properly. Mike assured us that he would not leave until the AC was functioning--and he kept his word. What stood out most was Mike's patience and kindness. Even when our kids came by and interrupted him with questions or small talk while he was working, he was genuinely pleasant, patient, and respectful with them. Mike even educated us about the system should it have an issue or leak and what to look out for. That meant a lot to us as a family. Mike returned the following day to recheck the system and replace the malfunctioning part. We truly appreciate the team's thoroughness, professionalism, kindness, and hard work. We are very grateful for the excellent service from Chris, Briana, Andrew, and Mike at HVAC and Chill.

It's been a couple of years since I last reviewed Andrew's company, and let me tell you, it's been…read morenothing but professionalism and exceptional work from him. ​I bought my home in 2020, and from the very beginning, my HVAC unit was giving us problems. Andrew has been patient, always available when we needed his services, and consistently responsive. ​We knew that the unit that came with this home was not going to last much longer, but I wasn't ready to replace it at first. Andrew's knowledge helped extend the life of that unit until I was able to afford a new one. ​In September 2025, we decided we were ready to upgrade. Andrew gave us a great deal on a heat pump and worked around our schedule to install the unit in the middle of a particularly hot month. ​The system we bought happened to be shipped with a defective sensor that was causing some problems, but Andrew and his team diagnosed the issue immediately and replaced the sensor in a timely manner at no added cost. ​Since then, I've updated the filtration system as well. My HVAC system runs more efficiently, I have better air quality inside my home, and I have noticed long-term savings from having a unit that is the correct size for my home. ​I can't recommend Andrew highly enough. In a world where some companies will scam you, changing their business names to avoid accountability only to continue ripping off hardworking people, Andrew gives it to you straight and with integrity. I share his contact information with my friends and family who look for exceptional workmanship and fair pricing.

Diaz Pro Velocity A/C & Heating did a great job repairing my A/C. My system is blowing icy cold air…read moreagain, and I really appreciated how thorough they were throughout the process. They explained what they were doing as they worked, answered my questions, and provided a warranty on their work. Their pricing was fair, and the service felt honest and professional. If I have any HVAC issues in the future, I'll definitely be calling them again. Highly recommend.

Outstanding, professional, and prompt! Ulysses responded so quickly on a Sunday no less. One of the…read morehottest weeks of the year and our AC decided to die! He came out within an hour. Ultimately we needed a new unit. Not surprised after almost 20 years. Ulysses gave a professional assessment and quoted us honestly right away. No pressure at all. We knew what to expect! He returned same day to add Freon and bandage the unit until we could be available for the install in 2 days, he was ready right away! They installed so clean and professional! Covered our flooring. Everything clean and neat! Entire team professional and respectful! Completely recommend! Thank you so much!!

Ulisses came out to service my AC last minute Due to…read morecondenser not turning he was quick do indentify the problem, and while on the visit installed a Soft starter to help the longevity life of my ac compressor & its way more efficient and way quieter than before! Did a amazing job!