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    HVAC and Chill

    5.0 (77 reviews)
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    10 minutes

    Response rate

    100%

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    Services - HVAC and Chill

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    HVAC and Chill Photos

    Recommended Reviews - HVAC and Chill

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    2 months ago

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    2 months ago

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    9 months ago

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    11 months ago

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    6 months ago

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    8 months ago

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    5 months ago

    Chris was very professional and did a great job with our mini-split system. I would highly recommend HVAC and Chill for your HVAC needs.

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    9 months ago

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    9 months ago

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    9 months ago

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    9 months ago

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    9 months ago

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    2 years ago

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    9 months ago

    Great service! Chris was very informative. He ran some test on my unit and had it repaired in minutes! Thank you Chris!!!

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    9 months ago

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    10 months ago

    Quality service from start to finish. Chris and Eddie did a great job!! Will use for all future needs.

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    11 months ago

    Great customer service and education from the tech! I'll be scheduling them annually at this point going forward to service my HVAC.

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    1 year ago

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    1 year ago

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    9 months ago

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    9 months ago

    Service was prompt and Chris arrived right on time. Chris went over all tests and fixed the problem quickly and at a good price.

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    9 months ago

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    11 months ago

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    10 months ago

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    1 year ago

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    8 months ago

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    6 months ago

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    11 months ago

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    9 months ago

    Helpful and friendly, provided information on an existing issue and solved it quickly.

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    8 months ago

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    9 months ago

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    9 months ago

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    9 months ago

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    1 year ago

    Amazing customer service!, Really fair on pricing, and helped me really understand my system.

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    10 months ago

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    9 months ago

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    9 months ago

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    11 months ago

    Chris was very responsive and walked me through his entire diagnostic process. I was very happy with his AC repair.

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    3 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - HVAC and Chill

    Review Highlights - HVAC and Chill

    I told Chris about what was going on and he had Eddie show up promptly at 8 AM the next day to sort out the issue.

    Mentioned in 56 reviews

    Read more highlights

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (757 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    MSP Heating and Air Conditioning - Call us! Ac repair, ac service in riverside, ca

    MSP Heating and Air Conditioning

    (300 reviews)

    The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

    This was my second time using MSP after reading many of their positive reviews and knowing they are…read morea local, small business -- which I always gravitate toward when selecting services. The first time, the technician had placed a sticker on our AC unit, so when cold air stopped flowing this time, it was easy to call them. The process was effortless: customer service answered right away, their system recognized my address from my phone number, and within an hour (on a Sunday evening!) they dispatched two technicians. I also appreciated getting a text notification with their names and photo IDs so I knew exactly who was coming. The diagnosis wasn't the news we wanted to hear -- it was time to replace our 12-year-old AC unit. We had already refurbished the motor last year, which gave us one more season, but it had truly reached the end of its life. What I appreciated most was that we never felt pressured into buying a new unit, even though it was recommended. The technicians walked us through our options: spending over half the cost on a refurbished unit with no warranty or going with a brand-new system that came with one. After thoughtful discussion, both between my husband and me, and with the technicians, we decided to move forward with MSP's recommendation and financed the new unit. The paperwork process was smooth, and they were even able to secure an installation appointment for the very next day. As a thoughtful touch, they even offered us a hotel stay to avoid the heat, though we decided to wait. The next day, two installation crews arrived right on time. One worked in the attic while the other installed the unit outside. Both were courteous, respectful, and professional throughout. The real reason I give MSP five stars, beyond their product and service, is how they handled aftercare -- and the glimpse I got of how well they treat their employees. After installation, my husband noticed the duct bracket hadn't been done exactly as he'd requested. Since we have a Belgian Malinois who chews on everything, he wanted the cables covered with a custom metal bracket, which had been discussed with the technician. Clearly, there was a miscommunication. I called the next day and spoke with Bella (the manager, I believe). She explained that this was technically outside their scope, but she listened carefully, acknowledged the issue, and immediately sent her crew back the same day to resolve it. I appreciated that she didn't get defensive, but instead valued our input and honored our trust. Finally, I want to applaud MSP for the way they treat their employees. All four team members who helped us mentioned how much they enjoy working there, and it shows in the quality of their work. On top of that, we were thrilled to learn that the X Series unit we purchased is the kind of product that could be sold at a much higher rate through a corporate AC company (according to one technician who used to work at a corporate), but MSP offered it at a fair and reasonable price. That kind of transparency and value is rare. I truly believe happy employees and fair business practices translate into happy customers, and this company is proof of that. I wish them continued prosperity. Special thanks to the technicians who assisted us: Diagnosis: Brett Heaps and Edgar Valenzuela Installation (1st & 2nd for correction) : Michael De La Rosa and Luis Gonzalez

    HVAC and Chill - hvac - Updated May 2026

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